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Lucian
tagDiv Staff

Hi,

Thanks Christopher for reporting this. We have also made some tests and noticed some issues with the “Drag and Drop” functionality of the Visual Composer plugin and possible other issues too.
They have already announced that have made a fix and an update should be available soon:http://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431/comments#comment_8659824
We will also release and updated withe the fixed version of the Visual Composer plugin as soon as we have it.

Sorry for the inconvenience and thanks again for reporting this!

vj1023
Participant
#0

Hey , I purchased the NEWS MAG theme , it works great.
Just while Setting up , i m a complete non-techie guy and thus came across few queries , I M ON A URGENT NEED FOR THESE TO BE SOLVED , hence posting these together. i m priority wise posting my doubts below the UNIQUE POST & SMART-LISTS are the top to be solved ,Please help me out.

1. On my homepage , i have several blocks!
I have a BIG GRID >> all categories , which is sorting posts according to LATEST POSTS.
below that i have several BLOCKs which are displaying single category according to LATEST POSTs.
Now whenever i publish a post , it appears twice on the screen , once in the GRID and other in the catagory BLOCK.

check the screenshot : how to enable unique posts?
How do i enable unique post option in news mag , so i don’t have redundant posts on my homepage.

_____________________________________________________________________________________________________________

2.For some reason, Even i m unable to make Smart Lists, Read and Followed the documentation , but the alignment of the smart lists is not coming proper , It would be great if i could see a small video tutorial on your YOUTUBE CHANNEL on how to create SMART LISTS. Thank you.

______________________________________________________________________________________________________________

3.I had seen in the template feature list that the theme has SEO support, How does SEO work, consider i have a post whose article is “15 THINGS TO DO IN A CAFE” , so how do i make sure that the user on Google search for “WHAT TO DO IN CAFE , CAFE , BORED..”
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4 While using Visual Composer ,whenever I insert a ROW and in row layouts i use the dividing it in two equal columns , the the border of the separator is extending till the bottom of the page. I tried the no border thing in row settings , but din work out for me.

See this screenshot : the border error

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5 Unable to Update it the theme , error comes UPDATE FAILED.

See this screenshot : ERROR UPDATING IMAGE
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6 The contributors on my website are unable to upload media images , can i know how can i change and add the functionality through WORDPRESS of my contributors too should be able to upload media.

___________________________________________________________________________________________________________

THANK YOU.

Lucian
tagDiv Staff

Hi,

Unfortunately I can’t offer you an exact answer on this as we are constantly trying to improve our product and satisfy our clients and we plan to make our products so that it would pleases everyone and if more clients make requests for a features/supports or functionality then we will try to do it, so the theme evolution will be determined on the go.
You can make your changes and take note of them and when a new updated releases then you update the theme and make your changes again.
The word “Share” will be included in one of the next updates on the Translations list.
The theme setting (the ones on the Theme Panel including translations and custom css) won’t be lost on update. If you make modifications on the theme code you can look on the modified files log which comes with the theme (it’s also posted on the theme presentation page, just scroll down until you find it) and update only those files (not the entire theme). If one of the files modified by you has been also modified by us in the update you’ll have to update it and reapply the custom modifications. My advice is to also and always backup the theme and the database before each update, in case something goes wrong you can return to the previous state.
Please also note that we are always open for suggestions and also if you find other issues please report them and we will do our best to fix them.

Thanks

simchris
Participant
#0

for those rushing to upgrade to wordpress 4.1 be aware the the new front end editor changes are causing issues with visual composer.

kinichb
Participant
#0

Just upadted my wordpress installation from 4.0.1 to 4.1 and WP Bakery’s Visual Composer is broken.

Trying to move any element around freezes the mouse pointer in the move cursor and bugs out the VC element you are tying to move around, freezing it and leaving it unable to be edited or clicked. Happens on new pages and old pages. Tried, IE, Chrome and Firefox.

http://www.oscarmariobeteta.com

the page is restricted, if you provide me an IP address I can enable you access & give you log in info for you to check.

weldpua2008
Participant
#0

Hi
I have purchased newspaper theme on http://themeforest.net/
I activated it one version before. And now when I try activate Premium Support and Auto Updates of Revolution Slider I get error that purchase code is invalid.

g00dnews
tagDiv Member

Interesting. Was that always there or added recently?

We recently updated and I can see that code in the template.

This is one page where it was happening but I have caching enabled at the moment so it’s not going to be easy to see: http://www.goodnewsnetwork.org/one-good-deed-spread-40-tables-vermont-diner/

Ing Geek
Participant
#0

how can i open social links on a new window? because its opened in the same window and i believe before the last update works on diferent windows 😛

Pasquale
tagDiv Member

Sorry
but it is not work.
I enters the tag in the file td_module2.php and social button doesn’t displayed.

I try to update the file category.php and/or loop.php but doesn’t work

Regards

Lucian
tagDiv Staff

Hi,

The theme’s breadcrumbs system works with categories and you need to modify it to work with tags but it’s not an easy task and you would need custom work for it.
Unfortunately we cannot offer custom work as we work hard on the development, updates, fixes and support. You can always get a freelancer from sites like: http://studio.envato.com/ if you don’t know how to do it yourself.

Thanks

Emil G
tagDiv Staff

Hi,

Theme customizer should have only these settings – http://screencast.com/t/AqVChHDLieY
All theme settings were moved into the Theme Panel – http://screencast.com/t/q5uwpWAP
If you use an older version of the theme please update, there were some issues with the wordpress 3.9 and the theme customizer got buggy, we fixed are fixed in the latest updates.

Thank you, Emil G.

Lucian
tagDiv Staff

Hi,

When uploading an image and when you set a post to video mode the theme generates this thumbnails sizes: http://screencast.com/t/DuBXXSuMhy which are used on blocks,sliders..
This are generated once for each image/video, this is normal so if in your case thumbs are created for the same video or same image each time you update a post or edit it please make sure that this is not cause by a plugin and check this without any plugins active, empty cache and try again and please let me know if this still happens as I have also tested this and didn’t found any issues.

Thanks

  • This reply was modified 11 years by Lucian.
Novaque
tagDiv Member

Lucian, thank you for the replies.
Is there any plan for updates you will provide us? I mean how long could it take to improve the theme to certain level?
Let me explain, I would like to implement some changes in the theme to make it work the way I would like to, but I’m a bit afraid, that if you make an interesting and valuable update, I won’t be able to use it, since all my corrections will be lost.
Now I face a minor problem already. The word “SHARE” is given in English only and it is hidden in the code. Logically it would be super nice and easy to have it in TRANSLATION section, so that people could translate it into the language they need. Don’t you think so?

It would be nice of you to share your thoughts and comments on the issue.
Vladimir

Lucian
tagDiv Staff

Hi,

They appear only when you sue the big grid because they are tied to it as you probably noticed the posts from the big grid also change when you navigate trough the subcategories. I have also tested this using the latest theme version and they are only appear if you have them set as subcategories for the category you are viewing.
Please make sure that you updated to the latest theme version and check again as this should not happen.
Please let me know!
Sorry for the inconvenience!

Thanks

Lucian
tagDiv Staff

Hi,

You would need to use the below media query to target the mobile screens and alter the css for the block/blocks you need to set on two columns so that it would behave like you want it to when your site is accessed from a maximum 767px screen width.
I suggest altering the css for blocks 7/8 which have the smallest thumbnails.
This needs custom work and you would have to do this yourself or get some to do it for you as we cannot offer custom work as we work hard on the development, updates, fixes and support. You can always get a freelancer from sites like: http://studio.envato.com/
Here is the media query you need to target the mobile screens and apply your changes to the css code:

/* responsive phone */
@media (max-width: 767px) {
place your css code here..
}

Hope this helps!

Thanks

Lucian
tagDiv Staff

Hi,


@Bayu
Please let me know if this happens again and also provide a screenshot of this issue and your site’s URL so we can inspect this. Also please make sure that you updated your theme to the latest version and if this still happens please also try @handiso’s solution and regenerate fonts.

Thanks

Lucian
tagDiv Staff

Hi,


@Bayu
Please updated your theme and let me know if you still have issue with the social icons and also provide a link to your site and a screenshot of your icons with this behavior.

Thanks

Mcrielaard
tagDiv Member

Updated the theme to 1.3 same issue

simchris
tagDiv Member

Yes, I am seeing the same issue, however note I am not YET running the latest version of theme; I do have the tagdiv speed booster plugin running, 3 adsense spots, and am running mod_pagespeed … however I can also confirm the rich snippets were verified working with Newspaper theme. I had not yet gotten to testing this element, frankly, with Newsmag. But, I can confirm I have the same issue as looking at a review page in Gogole SERPS does NOT show the rating. Oddly the rich testing tool is also saying my Google+ page is not a publisher, even though the sites are properly linked and the Google+ publisher page is correct; so there *is* some oddball thing there someplace.

(I suspect the Google+ publisher thing may be due to the phase out of the author element; however since the page is properly linked from the +NeotropeNet/posts G+ page in the meta source; not sure why that shows up.)

The only plugins I’m using are Yoast SEO, two image plugins for resizing, wp-optimize, auto hyperlinks/external links no-follow, and nothing I can see which would impact the snippets. However, I will revisit this once I update the theme to latest version. I was actually waiting to see if there was any dot-revision to the 1.3 iteration before I did that 🙂

  • This reply was modified 11 years by simchris.
simchris
tagDiv Member

Welll… seems I’m the only who posted my website here … hence why these topics never seem to go anywhere 🙂


@ricky86

I have not yet updated my theme to the latest version; I think it’s still 1.1, so likely my site isn’t best choice for checking snippets at the moment.

But you are correct, this page also doesn’t pass the validation, which it did with the Newspaper theme:
http://ga-ga.com/2018/book-review-what-you-dont-know-about-politics-would-fill-a-book/

Chris

Lucian
tagDiv Staff

Hi,

We have this on our issue list and we will try to fox this until next theme update.
Sorry for the inconvenience!
Thanks for understanding!

Lucian
tagDiv Staff

Hi,

I have added this on our todo list and we will try to fix this in next theme updates!
Sorry for the inconvenience and thanks for the message!

Lucian
tagDiv Staff

Hi,

The revolution slider version included in the latest theme version is 4.6.0. We will release an update with the latest version of the rev slider plugin this week.

Thanks

Lucian
tagDiv Staff

Hi,

Now the error seem to come from the revolution slider plugin so please make sure that you disable all plugins then check again.
If this issue is till present please update the theme files using this guide:https://forum.tagdiv.com/how-to-update-the-theme/ ..and make sure that you make a back-up of your current theme installation before you do it.
Please let me now if you still have this iisue after this.

Thanks

Lucian
tagDiv Staff

Hi,

Thanks Christopher!

@shiftanddrive

We are working on adding bbpress support on future theme updates.

Thanks

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