My configuration:
WP = Current version: 6.2.2
Newspaper Theme version 12.5
iTheme Security Version 8.1.7
After every day site’s scan by Itheme Security add-on (https://wordpress.org/plugins/better-wp-security/)
I’ve got a Vulnerable Software message:
WarnKnown VulnerabilitiesHide Details
Wordpress tagDiv Cloud Library plugin < 2.7 – Unauthenticated Arbitrary User Metadata Update to Privilege Escalation vulnerability
WordPress tagDiv Composer plugin <= 4.1 – CSRF to XSS vulnerability
Wordpress tagDiv Cloud Library plugin, WordPress tagDiv Composer plugin
screenshot 1 – https://prnt.sc/zTPUrwCtPFIV
screenshot 2 – https://prnt.sc/EsgSzPVJusA_
Could you explain how to fix it ?
Dear Support Team,
I just updated the Newsmag theme to its latest version. After clearing the cache and reloading the site, the theme seemed to have vanished.
Instead of the usual site design, the tagDiv code loaded as the homepage. Furthermore, all of the pages displayed unformatted text, rather than adhering to the established theme.
In response to this, I had to revert to a previous backup to restore the site to its condition before the theme update.
Within the WordPress Dashboard, all tabs were missing under the Newsmag menu, with the exceptions of the ‘Welcome’ and ‘Support’ tabs.
This unexpected issue was quite alarming. I am reaching out to request that you kindly review the recent update for any potential anomalies. Additionally, I would appreciate any information about similar issues experienced by other users.
Thank you for your attention to this matter.
Hello!
You should update the theme and plugins too.
Please execute these steps:
1. disable TagDiv Composer & Cloud Library
2. uninstall(delete) TagDiv Composer & Cloud Library
3. install TagDiv Composer & Cloud Library
4. activate TagDiv Composer & Cloud Library
Delete all the cache and let me know the results!
Thank you!
I’ve entered my page with recovery mode and it says some plug ins are not working properly. So I investigated further and tagdivcloud library couldn’t proceed to update properly. Now I have I’ve deactivated the cloud library and I can access everything but my web is quite messy since I use cloud library pre-built header, footer…
URGENT!!!
Hi, I can not access my web after I startet with the update for the new version. hat means I cannot access the support forum either. This is the message from my page. Can you please help?
it says: There has been a critical error on this website.
Hi
since I have bunch of modified files for changes to css, couple of the main templates, and the search function in 5.4…. wanted to double double check the only changed files in the 5.4.1 update are those in the patch folder?
If xo, I can more easily fold this into my working 5.4 version, and it looks like all I need to do is my customary search/replace in the CSS to move to 100% system fonts.
Am I correct? Thanks 🙂
Hello,
My site is bio-potager.com
I did the latest Newspaper update which went smoothly.
Nevertheless, every day I receive a wordpress error alert on a file (see attachment). Thanks for your help
Sorry it’s in french.
error msg
The featured image is disappearing when you click the update button to save the post.
Thanks Anamaria
Cloudflare is one of the most popular platforms in the market, and if one of its most used plugins conflict with your template, shouldn’t you look to fix this? I love the template and we use it across many sites, and for the most part, its very stable and well supported. I’d appreciate it if you could add this to your todo list for the next update. It was in fact Rocket loader that had disabled the functionality.
Rob
Hi,
You activate the mobile theme plugin, deactivate it, and clear the cache.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edited with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Thank you!
Hi,
Normally without a cache plugin, it should update once per day, with a cache plugin it can take some more time.
Thank you!
Hello @heisbimbim !
I’ve tested on my end and for me it is working well. Do you have the latest update of the theme and plugins?
If you like, we can take a look at this and investigate it. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Hi,
I recommend to disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Thank you!
Hi,
You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
How to update the theme https://forum.tagdiv.com/how-to-update-the-theme-2/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hello!
Deactivate ALL plugins except tagDiv ones, update the theme and plugins and see the changes.
Thank you!
Hi,
You can update now the theme. Before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Hello @vedappan!
From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP. Please note that if a page is made by Composer, than the content won’t be displayed on Mobile theme version. You should create the content with the Mobile Editor.
Actually, we have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use the mobile version 1 or 2, then you need to disable the Mobile Theme plugin.
Thank you!
Hello!
Yes. Or else, you can use other mobile version:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
Thank you!
Hi,
Tag Div composer was not working on 10.3. The builder show for a few seconds when I press edit with TD Composer then disappear. We decided to update the theme as a possible solution. We are upgrading from 10.3 to 12.5 on a staging site first to test.
When I update the theme, the old plugins deactivate and I see short codes on the homepage. When I activate the plugins, the site says they need an update. When I update the plugins and try to activate them, it breaks the site and gives this error:
Error thrown
Class “tdc_state” not found
When I try to activate tag div composer I get this error:
Error thrown
Class “td_util” not found
The staging site is unrecoverable from the back end at this point and I have to reinstall.
How do I correct this and make sure it does not happen on my live site?
Thank you for your help!
Hi
We built four different pages months ago, using variations of the shortcode shown below, and injected the codes into the pages using the Column text block in the Composer.
[timeline_awesome id=”2055″]
For the last few weeks, we’ve been trying to update these, either through new pages or by changing the shortcodes in the old pages. Neither way works. For existing pages displaying the shortcode, when we open the Column Text block to edit the shortcode, it doesn’t show up at all. If we try adding a new Column Text block, it doesn’t register the shortcode, in fact nothing we type into it works.
Clearly something is conflicting somewhere. We’ve disabled all plugins to see, but no success. Please advise on how we can fix this without resorting to removing the pages, which are now outdated.
Website is https://clinics4life.com
Example page here with shortcode issue https://clinics4life.com/roadmap-philippines/
We’re using the Timelines plugin shortcode.
WP up to date, latest version, as is the TAGDIV version. Updating recently made no difference to the issue. Template is BlockChain Pro.
Hi,
This new update is great but I have noticed a new post type called “Course” is created after the update that I do not need. It also has two custom taxonomies, domain and price. Is there any way I can delete them?
Thanks.
http://www.fairwoodcommunitynews.com
My site has been neglected for quite a while. Considering going again, but I’m unable to use the visual editing tool. I clicked TD Composer and it just spins.
WP Version 6.2.2
Newspaper Version 8.6
Anything you can offer to get me back on track would be appreciated!
Hi,
I disabled all other plugins and updated the latest version but the problem still has not cleared. Please suggest a solution.
Thank You.
