- NewsmagHow to update a plugin
- NewspaperHow to update a plugin
- NewsmagHow to update the theme
- NewsmagHow to update the WPBakery plugin
- NewspaperHow to update the WPBakery Page Builder plugin
- NewspaperHow to Update the Newspaper Theme
- Apitd_api_top_bar_template::update_key
- Apitd_api_top_bar_template::update
- Apitd_api_single_template::update_key
- Apitd_api_single_template::update
- Apitd_api_footer_template::update_key
- Apitd_api_footer_template::update
- Apitd_api_smart_list::update_key
- Apitd_api_smart_list::update
- Apitd_api_thumb::update_key
- Apitd_api_thumb::update
- Apitd_api_category_top_posts_style::update_key
- Apitd_api_category_top_posts_style::update
- Apitd_api_category_template::update_key
- Apitd_api_category_template::update
Hi Satwik, this is on our list for investigation, the problem will be solved in the coming updates.
Thank you for your understanding!
Hi,
Is look that you removed the video -> https://i.imgur.com/UmkRbjY.png
As I can see now the the images are appearing on your website -> https://i.imgur.com/Qe9eXER.jpg also the caption on images is displaying -> https://i.imgur.com/7MJvhdZ.png if you want to display it for featured image too you need to edit the single post template from tagDiv Cloud Library with tagDiv Compeer and make sure that the option for caption is not checked -> https://i.imgur.com/DvWbqtE.png
To set a featured video, make sure that you are setting the featured video as in our documentation from here -> https://forum.tagdiv.com/featured-image-or-video/ -> https://i.imgur.com/emGlJb1.png after you publish the featured image will be generate, in order to see it in backend, you’ll need to refresh the page -> https://i.imgur.com/xfdeUsu.png -> https://i.imgur.com/rahrHGy.png -> https://i.imgur.com/LcFJZYN.png also I just checked with a video from Facebook and this is working in the same way -> https://i.imgur.com/65Z7luD.png set the video, publish/update and refresh the page -> https://i.imgur.com/qQg18G8.png
Hope this will help you!
Thank you!
Hi,
Indeed, is look that on a real device appear this problem -> https://i.imgur.com/SAMiOe4.png I add it on our check list to be verified by our developers. This problem will be fix in the coming updates, sorry for the inconvenience!
Thank you for your understanding!
Update: It also happens on mobile too, pictures out of screen cannot load, but scrolling the page up and down and it will appears.
Hello !
Make sure that the update procedure went smoothly as you can see here: https://forum.tagdiv.com/how-to-update-the-theme-2/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
So if I understand correctly the problem is the h from mega menu that appear on posts, if is so there are two options, you change/remove the h from theme code unfortunately these will be overwrite when you make the theme update (also these files can not be set in a child) or you not use mega menu.
Thank you for your understanding!
unable to activate theme
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
The “Current page was not created by TD Composer” message or the status of those custom fields or if you update the page from backend, those will not cause any problems.
Also most of the problems are caused by untested plugins, therefore we recommend to make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If you want us to check this problem, I think that it will be better to make a staging website and set a copy of your website there, in this way we’ll not be problems when we investigate these problems, for this you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email. But first make sure that you have checked all the steps mentioned above.
Let me know the results!
Thank you!
Helloo
Ok I see, but problem is that there’s a lot of Posts…
so to find out which one is using the template 3, they would need to go inside each article, to check it out and change the template to the custom one…
This is a ants work…
Is there a way, by a chance, to identify all posts with the Style template 3, in order to get a listing of the amount of articles to update ??
through the DB, or through wordpress “All posts” listing… maybe there is a trick to display only Posts with Style 3 template ?
Many thanks
Hi,
Please make sure that you are setting the featured video as in our documentation from here -> https://forum.tagdiv.com/featured-image-or-video/ -> https://i.imgur.com/emGlJb1.png after you publish the featured image will be generate, in order to see it in backend, you’ll need to refresh the page -> https://i.imgur.com/xfdeUsu.png -> https://i.imgur.com/rahrHGy.png -> https://i.imgur.com/LcFJZYN.png also I just checked with a video from Facebook and this is working in the same way -> https://i.imgur.com/65Z7luD.png set the video, publish/update and refresh the page -> https://i.imgur.com/qQg18G8.png
If the problem still persist, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello,
yesterday I updated your theme (Newsmag) on one of my websites from the “very old” version 4.6 (more or less) to the latest available.
Everything went well (thanks God) except for one small detail: the galleries inside the posts.
I know the current procedure for inserting galleries in posts is this:
https://forum.tagdiv.com/newsmag-tagdiv-slider-gallery/
but i was wondering if there was a way to make the galleries (created before the update) work.
Now they look like this:
https://ilsaronno.it/2020/02/09/calcio-1-cat-ardita-fbc-saronno-la-fotogallery-del-rocambolesco-pari/
but when you click on the photo, nothing is displayed except the text: “the image cannot be loaded”.
How can I fix it without going to edit all the posts that contain the galleries?
Thanks a lot
Claudia
Hi
Our site http://www.socialtoplum.com
How do we add the Main Category or the single category to the section next to the Main Category fields? How do I update my social media accounts in the Social Media tracking section on the right side? How can I make Instagram view active or passive again? Again, where do I update the linkless horizontal photo (EXPLORE SPECTACULAR LANDSCAPES) in the middle of the Site?
Thank you
Alright! i have updated the theme and it worked! thank you for your support!
Hello,
I’ve recently updated to the Gadgets Pro Demo of Newspaper X and it’s not exactly showing up as the Demo. The title in articles is not wrapping, the menubar isn’t sticky and changing my logo is being very complicated. Please help.
Hello !
At the moment the News ticker element does not have a specific setting to adjust the speed. This could only be modified in the theme javascript file
– https://www.screencast.com/t/cWHeO2hGk
Try searching in that file for the value “3E3” that means 3 seconds, you could change it to something like “6E3” (6 seconds). It should be the last value found in that file, when you search for it (or change them all).
This could be an option in the theme in future updates, but for then moment that is the only way of doing it.
Thank you !
How can I reach the code you mentioned ? (– https://www.screencast.com/t/cWHeO2hGk)
I tried – Apprearence > theme editor > includes > js > tagdiv-theme.min.js
but I could see the values 3E3, i just want to make it “6E3” (6 seconds)
please advise
I have a problem. By uploading videos from youtube, I have to update the post 2 times to load the preview image.
With facebook videos, preview images are not uploaded.
Do you have a solution?
I checked the button for showing the last updated date instead of the published date. It is showing the last updated date in the homepage modules https://ibb.co/QM5yR4r (bottom left corner, post- sites like Afdah, Last Updated 25 March) but it’s showing the same old published date in the post’s page. https://ibb.co/jwMZfwk.
I want the last updated date to be shown on both the post’s as well as SERP’s. How do I do that?
Hi,
First please update the theme from Newspaper 10.1 to10.3.1 in the version that you are using were some bugs.
Scenario 1 can be achieve how you need if you make some changes in theme file to replace the search icon with your code for language selector, for this you need to edit these 4 files wp-content/plugins/td-standard-pack/Newspaper/parts/header/header-menu.php, header-menu-2.php, header-menu-h1.php and header-menu-h1-2.php and the link with this id td-header-search-button-mob need to be replace with your code -> https://i.imgur.com/yXBeq6k.png
Scenario 2 if you are using a cloud header, you can edit it with tagDiv Composer and you can change on mobile the menu from here -> https://i.imgur.com/2euHyiE.png also is possible that in the version that you have now to be some problems with these options. Also you can import the cloud header you are using, header style 8 -> https://i.imgur.com/dLWoAp4.png results after editing the menu with tagDiv Composer -> https://i.imgur.com/GPeUatJ.png -> https://i.imgur.com/ZijsZtf.png -> https://i.imgur.com/sDQHYV8.png
Hope this will help you!
Thank you!
Hello !
Please make sure that you activate the tagDiv Standard Pack plugin. Also for child theme please follow our updated tutorial: https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thank you !
Hello !
Please delete and re-install the tagDiv Composer plugin. Also there is a new version out, Newspaper 10.3.1 So you can update. In order to update please follow our tutorial here: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you !
The problem was with the API. Now that I understand the update. Excuse me.
Sorted out.
Any update on your fix? I have this frustrating issue on my site? I felt like I fixed it on another one of my sites I have three licenses of Newspaper theme.
Hi,
I have issues when updating from Newspaper 9 to 10, even if i have a child theme the layout of the site breaks.
Can you help me with this issue?
Thank you very much! Everything works fine. It just takes a while, until I see the updates on the mobile version.
what I don’t understand is why after I make a new post with all the settings proper, I have to then go back into the post and click update 1-3 times to get the thumbnail to actually generate like it should from the first click. just reporting bugs..
