Search Results for 'update'

Hello !

There are so many users having trouble with the update because it is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems. If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hi,

There is a known issue currently with single image elements used in pages built with WPBakery, when the tagDiv composer is also active. It has been identified however and will be fixed in the next theme update. Sorry for this inconvenience.

I can provide you with the fix for the time being – https://forum.tagdiv.com/topic/single-image-widget-settings/

If there are other issues as well, please post a link to the website so I can inspect it. Let me know.

Thanks

Hi,

Our developers team are working to optimize the for google fonts and theme style for coming updates.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.

Please make sure that you have the last version of Newspaper theme ( v9.7.2 )
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/

Thank you!

Hi,

1. There are a few ways. For example you can edit the post, then check which post template is used – http://prntscr.com/njw3e7
If you need help, provide some links to some pages on your website, so I can take a look.

2. They will be lost unfortunately. With older theme versions it would have been possible to do it in a child theme, which is more update proof. But now after the 9.7 update the post template files (except the default post template that can still be modified in a child theme) are in the composer plugin so a child theme won’t work for them.

This current functionality may change in the future, to allow safer and more reliable customization of the theme files. I can’t say for sure what will happen.

Thanks

Hi,

I see the broken icons, quite unusual. There is an unusual error leading to the old AMP plugin included in the theme package – http://prntscr.com/njvzpm
Google seems to try to serve the icons from the old plugin, which is not possible since the plugin is not used anymore.

Google should refresh the cache eventually and the issue will fix itself, from what I can find there is no way to do a refresh for the whole website at once
– https://support.google.com/webmasters/forum/AAAA2Jdx3sUu-NxYVzwmcM/?hl=en&msgid=qIpiBA4VAwAJ&gpf=d/msg/webmasters/u-NxYVzwmcM/qIpiBA4VAwAJ
– https://getmxt.com/update-google-amp-cache

Thanks

Hi,

@printing3d This method is quite old, there are other ways now. Now it is possible to create category templates with the tagDiv composer (cloud templates)
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
– https://cloud.tagdiv.com/#/load/Category

Using a cloud category template, the category description is an element, it can be positioned in any location possible – http://prntscr.com/njvs57 so displaying it just before the footer is a matter of drag and drop – http://prntscr.com/njvsjj

The code solution may still work, but it would be impractical. Since the 9.7 update many theme files were moved in the tagDiv composer plugin – https://tagdiv.com/updating-the-core-of-tagdiv-themes/
So they can’t be modified in a child theme anymore, they have to be modified in the plugin. This means this modification will have to be made after each theme update. The category template files are now here – http://prntscr.com/njvtzb

Let me know if you have more questions.
Thanks

Hi,

The Newspaper theme update brings a change for the theme implementation.
When you’ll be updating to the Newspaper 9.7 version, you’ll need to activate the tagDiv Composer to keep the Newspaper theme functionality you’ve previously used.
Otherwise, you will have basic WordPress functionality, complying with Envato WordPress Requirements – https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements
Please read this article we wrote on the new update https://tagdiv.com/updating-the-core-of-tagdiv-themes/ to learn what it changes and what you must do in order to keep the functionality intact.

The 521 error is a Cloudflare error/problem, please make sure that you made all settings for Cloudflare ( CDN ) like in our documentation -> https://forum.tagdiv.com/cloudflare-cdn/ also clear all the caches, purge CDN files and check the results.

Thank you!

Hi,

Since theme update 9.7 most of the theme files have been moved in the tagDiv composer plugin – https://tagdiv.com/updating-the-core-of-tagdiv-themes/
As a consequence the child theme is limited to just a few files from the theme now.

So the file you are looking for is now here – http://prntscr.com/njv7ah and it can’t be modified in the child theme anymore. You would have to modify it there if this is required. Please let me know if you have more questions.

Thanks

Hi,

The mobile editor is for simple text, images, and what is possible with it. Entering composer shortcodes in it will not work properly and may cause problems. The mobile version is separated from composer elements and the main theme, it has it’s own files, doesn’t have many settings that may slow it down etc. This is why it is faster.

If displaying composer elements on mobile is needed, the solution is to disable the mobile theme plugin.

What exactly would you like to edit regarding the mobile latest articles section? If you want to do code modifications to it, in the homepage, the file is here (since update 9.7)
– http://prntscr.com/nju3hb

Thanks

Hello !

This is a pretty big update and due to so many changes of the themes core the automatic update does not provide the best results. Please update the theme via FTP like here: https://tagdiv.com/update-newspaper-theme/ And then it will work fine.

We are sorry for the inconvenience.

Thank you !

Hello !

This is a pretty big update and due to so many changes of the themes core the automatic update does not provide the best results. Please update the theme via FTP like here: https://tagdiv.com/update-newspaper-theme/ And then it will work fine.

We are sorry for the inconvenience.

Thank you !

Hi,

Unfortunately for the moment this is the only solution, since the child theme is not longer work with these files because was moved in a plugin, sorry! will try to find some solutions for the coming updates.

Thank you for your understanding!

Hi,

There is a problem currently with that header style, we will fix it in the next theme update. If you want to use it, there is a fix I can provide you. It will require that you make a modification to that header style.

The file is in the tagDiv composer plugin here – http://prntscr.com/njtggo
Add this code instead of the default code found there ads.php

After the modification it should be like this – http://prntscr.com/njth37 and it should work properly when selected.

Sorry for this inconvenience, please let me know if you have more questions.

Thanks

The tagDiv composer plugin is now even more required than before, but the theme can still be used without it. However it will be limited quite severely. For example without the composer there will be just one post template – http://prntscr.com/njstyc
This happens because after the 9.7 update many theme files were moved in the composer plugin, without it being active the files will not load.

If you relied on WPBakery to build the website, and there are problems after updating, maybe you should consider using the previous theme version (9.6.1) before this changes were made, for the time being. That version can be downloaded from here
– https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/

We will try to eliminate conflicts that may happen between our composer and WPBakery, in coming updates. You could attempt the update at a later time. Also maybe consider creating a testing copy of the website on a sub-domain for example, and update there to see what happens. This would be a safer way.

Hello !

This is a pretty big update and due to so many changes of the themes core the automatic update does not provide the best results. Please update the theme via FTP like here: https://tagdiv.com/update-newspaper-theme/ And then it will work fine.

We are sorry for the inconvenience.

Thank you !

Hi,

By default a post can have one author, this could be extended with plugin like the one you mention. But it will require modifications to the theme files in order to make the plugin work with theme. There are some topics you can follow
– https://forum.tagdiv.com/topic/multiple-authors-co-authors-on-articles-author-links-and-author-boxes/
– https://forum.tagdiv.com/topic/co-authors-plugin-code/
As a note, if you updated the theme to 4.8, the post template files are now in the tagDiv composer plugin – http://prntscr.com/njsluq

From what I know there are plans to make this implementation more easier to do, there will be a guide created by us in the future. Can’t say when exactly however.

Thanks

Hello !

The message you get is quite common with WordPress. In most cases it can be easily fixed.

For example – https://wordpress.org/support/topic/the-link-you-followed-has-expired/
In that case the max upload size was limited, increasing it solved the problem. Usually this is the main cause.

Check this guide carefully and make modifications if needed
– https://forum.tagdiv.com/requirements-for-newspaper/
If everything is set properly there should be no problem. Contact your hosting provider if needed and ask them to make changes as the guide suggests.

You can also install the theme by FTP, that is not difficult to do and it’s very useful to know how to use FTP. If our guide is not detailed enough check some more online
– https://dappercodes.com/installing-wordpress-theme-via-ftp/
– https://docs.presscustomizr.com/article/141-how-to-manually-install-or-update-a-wordpress-theme
– https://www.shoutmeloud.com/install-wordpress-theme.html

Hope this helps and let us know how it goes!

Thank you !