Search Results for 'update'

Hi,

We are aware of the issue with the shortcodes, this will be fixed in the coming theme update. The update will be released as soon as possible. There is a fix provided for the issue in this topic
– https://forum.tagdiv.com/topic/shortcode-in-text-element-convertered-to-html/
Sorry for the inconvenience.

Thanks

Hi,

There have been many changes since that version. A changelog can be seen here
– https://themeforest.net/item/newspaper/5489609 (bottom of the page)

Most important, please be sure to check the updated theme requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Increase all the parameters if it’s the case.

In similar cases with HTTP 500 errors the issue was caused by insufficient memory. Try to increase it to a value of 256M if possible. Contact the hosting provider to do it for you if needed.

Thanks

Hi,

The flex grids were added in theme update 9.1 – https://www.screencast.com/t/sdIGSqr3m
Changelog can be seen here, at the bottom of the page
– https://themeforest.net/item/newspaper/5489609

If you use an older theme version than 9.1 the flex grids are not available in the tagDiv composer. Here is an update guide if you need it
– https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks

Hi,

You will have to update the theme, this is a guide
– https://forum.tagdiv.com/how-to-update-the-theme-2/
The latest version that can be downloaded from themeforest is 9.1. A changelog can be found at the bottom of this page
– https://themeforest.net/item/newspaper/5489609

Remember to make a full backup before updating, just to be safe. The most reliable and popular method to update is by FTP, you can use the one you want however.

Note that after you update the tagDiv composer plugin will be automatically installed and activated, so if the website is built with Visual composer there could be some layout issues. In that case please deactivate the tagDiv composer.

Thanks

Hi,

Visual composer (now WPBakery page builder) was the main page builder provided with the theme. Until our own page builder was introduced in version 8. Our page builder is built from scratch, it is a front end builder
– https://forum.tagdiv.com/tagdiv-composer-tutorial/

Many of the features added in the theme after that update are available only if the tagDiv composer is used. Including the cloud library plugin
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
Here you can see the cloud templates live, preview them and even edit theme with our composer
– https://affiliate.tagdiv.com/#/load/All
Any of these can be imported and used, only with the tagDiv composer.

We recommend the tagDiv composer, it will receive many more features in the future. Also you can benefit from the cloud templates.

WPBakery will still be provided in the theme package and updated when the theme is updated.

Let us know if you have more questions.
Thanks

Hello,

1)I have checked your screenshots and I saw that you are using the RTL which is not tested with our theme and that’s why you bring some problems with the theme layout, sorry! Please notice that our theme has not been optimized for the RTL version and also, do not support this way, sorry! If you are disappointed about this case, we can provide a full refund, sorry!
3)Regarding page speed loading, please read my response from this topic from here -> https://forum.tagdiv.com/topic/website-loaing-slowly-need-better-pagespeed/
4)I have checked your website on mobile and the main menu button seems to work as expected.
5)Seems to work as expected -> https://www.screencast.com/t/mnMY0h90J
6)Regarding on lazy load, we will improve our theme in the next future updates.

Thanks.

Hi,

At the moment if you want to use AMP for pages, the pages will have to be built with the simple WordPress editor only (no page builder content).

This may change in the future from what I know, when the base AMP plugin will be updated (version 1).

Thanks

Hi,

Seems to be a design issue with the newsletter element, I have tested it with the latest version of the theme in exactly the same layout in a cloud post template
– https://www.screencast.com/t/1QJAjitMrVLa
Seems to display alright in my case, in your case the button drops on a new line for some reason.
What if you edit the cloud post template after you update and remove then add the newsletter again? Does it happen if you place it in a page?

I could inspect it but you will have to update the theme again, so I can see what the problem is. Could be some CSS that affects it.

Thanks

Hi,

Please read this topic about date -> https://forum.tagdiv.com/topic/remove-dates-from-all-posts/
How to Display the Last Updated Date of Your Posts in WordPress -> https://www.wpbeginner.com/wp-tutorials/display-the-last-updated-date-of-your-posts-in-wordpress/

For pages please read this -> https://codex.wordpress.org/Function_Reference/get_the_date

Here is an example with
https://www.screencast.com/t/XPozmaqlH
https://www.screencast.com/t/aGAdg3r0

Thank you for your understanding.

Hi,

In order to translate that text you would have to do it in the plugin files directly
– https://www.screencast.com/t/Okk59HaPvnBp
The AMP plugin doesn’t have translation settings for the moment. We will try to add more settings for the AMP plugin in coming updates. Sorry for any inconvenience.

Thanks

Hi,

Thanks for your suggestion and we will take into account our future updates.

Hi,

Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ Also, check the PHP version to be 7.0 or 7.1. Contact the hosting department and request to make these changes. Also, ensure that your theme has been correctly updated via FTP way according to our documentation from here -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/

Hope this helps and let us know how it goes!

Thanks.

Hello,

Unfortunately, it seems to be a problem regarding on mega menu for first loading, sorry! We are working hard for a new real lazy loading and probably that’s why this issue will appear, at the moment, sorry! We will try our best and we hope to fix it as soon as possible. Until this, please try the quick fix from here -> https://www.screencast.com/t/dkImcVB3 -> add this else statement in that file and check the results ->
else {$base64 = $td_temp_image_url[0];}

You should re-update the theme because this issue was fixed in the past.

Thanks.

Hello,

Please update it via FTP way, according to our documentation from here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ Recommend to install the theme via that way because this is the surest method in this case. The plugins can be updated from the section like this -> https://www.screencast.com/t/9dBqT0b1

Thanks for your understanding!

Hi,

Please read this aricle about:
How to Link to a Specific Part of a WordPress Page
-> https://www.competethemes.com/blog/link-to-certain-part-wordpress-page/
And try to update to your case.

Thank you for your understanding.