Search Results for 'use visual'

Hello,

Please check the block settings and make sure you have the proper sorting option in place.
Also check your cache as changes on your site are affected by the cache we only recommend wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ if you use a cdn: https://forum.tagdiv.com/cloudflare-cdn/
If the problem is still there, please to disable all plugins except visual composer, clear cache and reset cdn files. Then test again.

Thank you!

Hello,

Please disable both wp rocket and rocket loader as they are known to cause issues with our theme. the recommenced cache and cdn settings are these ones: https://forum.tagdiv.com/cache-plugin-install-and-configure/
https://forum.tagdiv.com/cloudflare-cdn/
If the issue is still there please disable all plugins except visual composer, clear cache and reset cdn files.
We have no reports of such issues until now so i think it’s a simple plugin conflict.
Also if you have any custom code added to the theme panel or customization done to the theme files, please also remove them to see if they do not affect the functionality of the theme. if you have a child theme, test the main theme also.

Thank you!

Hello,

The column layout is added in visual composer: https://forum.tagdiv.com/how-to-use-visual-composer/
You will have to play around in visual composer to learn how to use it and how to add content to your pages. Once you figure out the basics, you can start adding a row and split it into 1, 2 or 3 sections as the link above mentions. Then you can add elements in each section. Once you add an element you will have a bunch of settings for each one. Here is a guide on how to use them: https://forum.tagdiv.com/block-settings-guide/

If you require more information, take a look through our documentation and our youtube page.
This brief guide will show the basics of Visual Composer: https://www.youtube.com/watch?v=rgWqozuqmJk&list=PL6CsDkMaejhrfEuAth6JVYLPmFwFzNFwY&index=2

I hope this helps.
Thank you!

Well, our theme blocks and modules were designed to show posts only, not custom content. If you want to add custom content, you can use the visual composer elements that allow you to add images, videos or other elements on your site if you do not want posts.
Thank you!

Hello Monique,

You did not mention anything about disabling the other plugin so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. This will rule out a plugin conflict. If the problem is still there after you do the above steps, then please contact us via email at contact@tagdiv.copm and provide wp-admin so we can login and investigate the issue.

Thank you!

Hello,

It could be an issue. Please use these 2 guides to update both the theme and visual composer:
https://forum.tagdiv.com/how-to-update-the-theme-2/
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
If the options still does not show up, make sure you have all elements checked in the visual composer settings like so: http://screencast.com/t/VPLs42cHw

Thank you!

Hello,
The latest version of the theme and the latest version of the visual composer plugin are bundled together and can be downloaded from envato.
Please download the theme from envato and use these 2 tutorials to update both your theme and visual composer:
https://forum.tagdiv.com/how-to-update-the-theme-2/
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

Hello,

Well you should not use the word bug looseley as most people tend to. A bug is something that happens to ALL of the users. We do not claim to be bug-free…far from it, but a major bug usually end up as the hottest topic on this forum. Whenever there is a major bug, you only need to access the forum and you will see lots of topics with the same issue. That is clearly a bug :). On your end this does not happen so I think it is safe to say that it is a local issue on your end. Probably a plugin conflict. If you have any further strange issues, the debugging starts with the plugins. Disable all plugins except visual composer, and very importantly: clear all caching, and purge cdn files if you use it. Then if the problem is still there, check for custom code in the theme panel, child theme or the theme files. If you use a chuild theme and want to debug an issue, it;s best to simply switch to the main theme for testing.
I hope this helps if not for this particular issue, but maybe for future ones.

Thank you!
Regards, Bogdan B – tagDiv

Hello,

Try to clear your manually translated items and then try to load the translation again. Also check if any other settings from the theme panel are not working. if this is the case, please disable all plugins except visual composer, clear cache and reaset cdn files if you use it. Then test again.
Also if you use wordfence, please set the firewall to learning mode.
Let us know if you still have trouble with translations.

Thank you!

Hello,

The big grid slide is an element like any other that can be found in visual composer. When you edit a page and press the + button to add a new element, a list will show with all of the theme elements you can use:
http://screencast.com/t/zhwlRq2uxMUP

Thank you!

Hello,

You can use a visual composer element called a “separator” like so: http://screencast.com/t/xgOVTEDCun1s You can add it after your content blocks.

Thank you!

Hi,

The default css for post content is – http://screencast.com/t/RXkPo1CoZ4VF and you can change it from Theme Panel > Theme Fonts – http://screencast.com/t/Pcc7pxNR
The text from page content, when you don’t use Visual Composer, inherits the body font which is by default – http://screencast.com/t/G2q1RXF2Kj which is different and you can change it from here – http://screencast.com/t/fNKlpVt0

Thanks!

Hello,

If you want to buy the plugin to get access to plugin support from the developers, you can but we do not recommend using any other version that the tested and approved one with our theme. Right now the latest version tested is 4.12.1 which is the latest version the plugin author has released: http://screencast.com/t/EznDBR02H6DX We update visual composer along with the theme updates so if you do not have this version, please use the guide you posted and update your plugin from the main theme package.

Thank you!

Hello,

Facebook does not have anything to do with it as the social counter has multiple social networks to work with besides Facebook. The plugin should show up in visual composer and in the widgets area. if yours does not, please disable all plugins except visual composer, clear cache and reset cdn files if you use it.
If you still cannot do it, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.

Thank you!
Bogdan B