Search Results for 'use visual'

Hello,
If you use the mobile theme, the content from pages, footer and others will revert back to default as the mobile theme does not use visual composer, thus no blocks or widgets can be used. Please read this guide: https://forum.tagdiv.com/the-mobile-theme/
Thank you!

Hi,
JS errors are generally caused by plugin conflicts, but they can be also caused by custom code.
Please disable all plugins except visual composer (all at once) and very important, clear your cache and reset cdn files. Then test again. If the problem is still there, please check for any custom code you might have in place and test without it. Restore the theme to it;s defaults or create a testing platform with a fresh install of wp and the theme and check there.
Let us know how it goes.
Thank you!

Hello,
There is no activation code for slider revolution as it is a free version and only paid versions can be activated and updated automatically through the WP dashboard. The version we provide cannot be updated from WP and it cannot be registered as there is no activation code for free versions. You can use the plugin without activation as you have access to all it;s features. The same applies to visual composer: http://screencast.com/t/sTrvApWU7I4
Thank you!

Hi,

You don’t need to buy or register Visual Composer plugin as it is provided with the theme and you already use it. Bogdan suggested to edit the page(Home) and you can remove the image from there – http://screencast.com/t/8iU5clq0wSs

Also I suggest to check the theme documentation – https://forum.tagdiv.com/newspaper-theme-documentation/ Here you can find more details how to create your own homepage and how to use Visual Composer – https://forum.tagdiv.com/homepage-how-to-build-and-set-it/ – https://forum.tagdiv.com/how-to-use-visual-composer/

Thanks!

Hi,
This issue is usually caused by image optimization tools such as photon from jetpack. Please disable all your plugins except visual composer, clear cache and reset cdn files. Then check your images again.
Let us know how it goes.
Thank you!

Hello,

The mobile theme on desktop issue is a caching issue. Please check your cache and cdn server settings as if the cache is too strong, it will use the mobile theme on desktop as well.
As for the login, we have no such reports. The theme will not show any login details if there is no user actually logged in. This would be a terrible security issue and I can assure you there is no such security risk in our theme.
Please disable all plugins except visual composer, clear cache and reset cdn files.

Thank you!

Hello,
An option to add such borders will be available starting with newspaper 7.2 which will release today. There will be a new design options tab on blocks similar to this one on row’s: http://screencast.com/t/e8sie1VM
You will be able to add background and borders to your blocks. You can use this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/ and use this one to update visual composer: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

Hi,
Before anything else try this:
Disable ALL plugins except visual composer, clear cache and reset cdn files if you use it. Then make sure you use the latest version of the theme(7.1.1) and of visual composer (4.11.2). If the issuer is still there please provide a link to this broken big grid so we can inspect it.
Thank you!

Hi,
Maybe the installation process was not done properly. Please use this guide to do a fresh install of the theme: https://forum.tagdiv.com/install-via-ftp/ Please also remove all plugins except visual composer and clear cache and cdn if you use it.
Let us know if you still have trouble with it.
Thank you!

Hi,
Unfortunately the ad spots do not accept custom code except for ads. If you want to add a custom js code you can do it in visual composer like so: http://screencast.com/t/7m7MoUtkK0 or you can use the theme panel: http://screencast.com/t/AXw46MQroAOo
Now it depends on what the code is and what it;s meant to do. There is no one spot fits all situation. If you want to add specific parts of code in specific places of the site, you will probably have to edit the theme files and code it in. For this you will require coding skills though so if you cannot do it, we suggest geting some hired help on this as we cannot offer any custom work at the moment.
Thank you!

Hello,

Unfortunately pages are very different from posts. Visual composer can be activated on posts from the plugin settings but this is not tested or recommended. Posts have their own like buttons you can activate from here: http://screencast.com/t/X9c10hiLJIOm Unfortuantely these options will not work on the mobile theme and visual composer elements cannot be used as well. the mobile theme is very different from the main theme as it only uses limited features in order to provide top loading speeds. https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hi,
If you want to replicate that design, you can only do it on pages, not on posts. you can customize your pages using visual composer and add elements to it. Here is how the back-end should look like for that particular design: http://screencast.com/t/J8HduqLjR
Please follow this guide to learn how to use visual composer:
https://forum.tagdiv.com/how-to-use-visual-composer/
https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
Thank you!

Hi,
Let’s start from the beginning. Here is a guide on how to use visual composer: https://forum.tagdiv.com/how-to-use-visual-composer/
You can add or remove elements from your page by using the visual composer page builder. you can add blocks, grids in 1 column, 2 columns or 3 columns. Please use this link to learn more about the plugin https://vc.wpbakery.com/video-tutorials/ but keep in mind that the front-end editor has been disabled on our theme. and we only recomend using the columns shown in the first link I provided.
I hope this helps.
Thank you!

Hi,

Please try to do a clean install of the theme. Download the latest theme version form envato and follow this guide to install it via ftp: https://forum.tagdiv.com/install-via-ftp/
Then please disable and delete files for your version of the social counter and install it from here afterwards: http://screencast.com/t/epBpvqGTev
If you satill have trouble with it, please disable all plugins except visual composer, clear cache and reset cdn files if you use it as plugin conflicts can also affect the counter.
Let us know how it goes and if you still have trouble with this, contact us via email at contact@tagdiv.ocm and provide wp-admin so we can investigate.

Thank you!

Hi,

OK,It seems something went wrong. Please reinstall the theme via ftp (clean install). You will not lose any content as it’s kept in the DB. Please use this guide: https://forum.tagdiv.com/install-via-ftp/
After you install the theme, please check your system status from the here: http://screencast.com/t/Bz2z8sLsynjI and make sure you get set all parameters according to this guide: https://forum.tagdiv.com/system-status-parameters-guide/
After that please disable all plugins except visual composer and clear ALL caches. including a cdn or server cache.
Now test your site again and see if there are still problems. If there are, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login ind investigate. Also include a link to this topic.

Thank you!

Hi,

The disappearing images are most of the times caused by a plugin conflict. Unfortunately not all plugins work with our theme so please disable all plugins except visual composer, clear cache and reset cdn files. Then check your images again. Let us know if you still have trouble with this.

Thank you!

Hi,

If the image is smaller than the limit, then it must be other causes preventing you from uploading images. Please disable all plugins except visual composer, clear cache and reset cdn files. This should rule out a plugin conflict. Then try your images again.
Let us know if you still have problems with this and if you do please contact us at contact@tagdiv.com and provide wp-admin so we can login and investigate. Please also include a link to this topic.

Thank you!

Hi,

Unfortunately there is no option at the moment to add blocks to your pages on mobile. We will try to include more options in the mobile theme including a few blocks without using visual composer but we have no eta on this yet unfortunately. It is a work in progress. At the moment you will have to use the standard MCE editor for pages.
If you are comfortable around coding, you can try to alter the mobile theme files. There is a folder called ‘mobile’ in the main theme folder where you will find the page template files.

Thank you!