Hello hwhosting,
First of all, please ensure that this kind of issue does not come from your untested plugins which are using on your side. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Please ensure that you have the latest version of Visual Composer (4.11.2). Please set your Visual Composer, according to our documentation here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ Also, please check your system status and try to increase all the parameters, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Please try to disable all plugins except visual composer, clear cache and reset CDN files if you use it.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello, i have created a static page in visual composer and selected filter “all categories” for it, and it worked for a month. But after the last theme update, one category (event) don’t appear in the static page (block 1). It’s a real problem, because is the category most important for the site. I read topics on this forum but i don’t have find a solution good for me. Do you have a suggestion? I also know the code to insert, but what is the right php page where i can add it? I post the code
query_posts( array(
‘post_type’=> array(‘post’, ‘tribe_events’),
‘paged’ => $paged,
‘cat’ => $category,
‘posts_per_page’ => $post_number
));
thank you very much for any suggestion
hi;
Thank you so much for your reply, Actually i tried to deactivate all other than visual and yoast, didnt help, unfortunately there is a conflicts between these two plugins. already downgraded yoast to free version, its working, but I need to use premium version, I have to boost my SEO, may I ask you a question ? please. regarding this problem, you think this conflict is because of the theme codding ? or its between these to plugins ? I want to find the problem and try to fix. already sent email to yoast but they are to slow and didn’t get any reply 🙁 .
Best regards;
Reza.
for (2)
you should look at using WooCommerce which is likely to have the plugin for Stripe/PayPal.
WordPress themes don’t have ecommerce built in, that is handled by the top three ecommerce plugins for WordPress, like WooCommerce, etc., and then you use different payment modules inside of that solution.
You will likely have a very long wait for “built in” ecommerce capability in any WP theme (like “never”).
for (1)
you would likely need to find a debug tool and figure out which CSS is not working, or perhaps create a new @media size/breakpoint specific to that phone. The web browser built into that phone might not be compliant with modern web standards like HTML5/CSS3, if its not Chrome-based.
Since the theme is responsive, that means it resizes and serves up modern HTML/CSS based on the “viewport” … so, if you figure out what the “size” your phone is using, you can adjust/create an @media query for that size/shape, assuming the browser on that phone understands modern HTML5/CSS3/etc.
Note that things like Visual Composer, and external plugins are not built by TagDiv, so you’d need to address compatibility concerns for THAT to the respective plugin developer for Visual Composer (WP Bakery).
(( I don’t work here; just lurking today re theme updates …. but above is fairly common sense and might help you with your unique situation … ))
I got the latest theme version, latest wordpress… most plugins disabled etc.
For some reasons I can’t edit my frontpage as before. The “progress indicator circle” for Visual composer just keeps rotating and nothing more happen. Editor window wont load simply.
What could cause this?
Hello Reza,
Unfortunately, as I said you above, the premium version of SEO Yoast is not tested with our theme, sorry! We recommend using the free version of the plugin (v.3.1.2) because this version is tested with the theme and everything seems to work as expected. In your case is talking about the conflict between theme and plugins. As a suggestion, you can try to disable all the active plugins, leave just Visual Composer and your SEO Yoast Premium plugin to active, clear all cache and check if this plugin is working, otherwise please notice that we do not have the workaround in this regard, sorry!
Please keep in mind, that most often, these kinds of conflicts between plugins are resolved by the plugin’s author or these will be fixed in the future updates. As you can see here -> http://screencast.com/t/G17fxxmOzSpq the Visual Composer should be valid with all versions of SEO Yoast. You can try to contact the Visual Composer author in this case and ask them about this problem because they should be able to provide a more accurate response than our team.
Thank you for your understanding!
Hello vadikcoma,
I have checked your website and I saw that you are using a lot of untested plugins which could interfere with the theme and create some unknown issue. For a quick workaround, you have to use a bit of CSS code to fix it.
The code is ->
.wpb_wrapper h3 {
margin-top: 0!important;
}
The result you should see here -> http://screencast.com/t/IDmndnlOc
Also, please notice that you should disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Thank you for the message!
Hello, I’m having small issue on my site with visual composer.
Link – https://www.coma.lv/wordpress-website-development/
Section in question is “project”, where last project is slightly below others. There are no blank spaces in admin. I’ve checked all text in editor.
Screenshot – https://dl.dropboxusercontent.com/u/2547869/space.JPG
Maybe you have idea how to align them properly?
Hello DonCuniff,
Please notice that we do not have instruction about how to change the text or graphical content for the demo version. You simply have to check your backend and try to edit yourself the default setup page for Default demo or what kind of demo you are using. Before to do that, please check this tutorial where you can see how can be used Visual Composer in our theme, like this -> https://forum.tagdiv.com/how-to-use-visual-composer/
Thank you for your understanding!
Hi,
the new version of wordpress and visual composer could have compatibility issues on older IE versions. if you use IE, make sure you use at least version 10. Older versions tend to not recognize some html 5 elements.
Thank you!
Hello pimllc,
You have to update the theme because in the latest update of the theme you can find the latest version of Visual Composer and Revolution Slider. Please check our changelog, here -> http://screencast.com/t/oqP1rVjX7du You will not loose your data because these were registered in your database.
Thank you for your understanding!
Hello paolobabaglioni,
Please ensure that you have followed all the steps which are presented in our demo tutorials here -> https://forum.tagdiv.com/tagdiv-woo-invoice-plugin/ Also, I have checked your website and I saw that you are using a lot of untested plugins which can interact with the theme and the plugins and could cause some unknown issues. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
For your second request, please provide the exact link where is located that button so I can inspect it closer and also, so I will be able to provide a more accurate response.
Hope this helps and let us know how it goes!
Thank you for the message!
I’m also having issues saving our theme settings, it just spins and stalls like others have stated.
I’ve tried deactivating all the plugins, updated visual composer, cleared our cache, increased our php memory limit and updated our php.ini file according to your recommendations. Still no success. We also don’t have the wordfence plugin installed which seems to of been another main cause of the hangup.
I’ve also tried in chrome, firefox, and the microsoft edge browser, all 3 having the same issue.
I’m pretty much lost at this point and not sure what else to try.
Wordpress Version 4.5
Newspaper Version 6.7.1 (updated from 4.6.1)
Visual composer Version 4.11.2
Hi,
Since last update in visual compuser it stoped working and now we dont have visual compuser option in the post or pages… I have uninstalled it, flush and installed it again but nothing change, I have installed pervius version of visual compuser and still nothing changed and its not working, please help
regards;
Reza
Hi
You can find the changed file in patch_2.3.5_2.3.6 folder. You can use that patch to update the theme without loosing your current customizations. Just replace the old files with the ones from patch and the update will be made.
We didn’t changed any of loop/single files in last theme update. With regard at child theme there are no additional changes made so your code should work fine. There would be a chance to appear some issues with sidebar position on page. If this happens go to appearance > widgets and drag the widget from footer 3 to footer 1: http://screencast.com/t/ZZQZ6eU9
Visual Composer plugin can be updated without any risks as the actual page structure will be kept.
Also before making any change make sure you do a full backup of your current wp-install and to the database also: https://codex.wordpress.org/WordPress_Backups
Thanks!
Hello JohnBull,
As you can see, this is a Visual Composer element and we only use this on our theme and was adjusted it with a bit of CSS for good results in theme. If this element was declared deprecated from Visual Composer stuff, you will have to replace with the newer tab from Visual Composer, like this -> http://screencast.com/t/dFub3BTzTdL The difference between these two elements is about the classes. If you do not have a lot of TABS in your side, we recommend to re-make your TABS with the new element of Visual Composer. Another alternative would be to use the method Search and Replace. Before doing this method, please make a backup of your database and use a plugin like Search and Replace to rename you shortcode:
vc_tabs -> vc_tta_tabs
vc_tab -> vc_tta_section
Hope this helps!
Thank you for the message!
Well if you want to have content blocks on your homepage, you will have to learn to use visual composer, yes. There is no other way to insert blocks inside a page.
Please read the documentation and experiment with the pagebuilder.
Thank you!
Hi,
Sidebars have a different issue altogether. WordPress will strip sidebars of content if you use any strange symbols or language specific characters in the widget titles. Pleas use only standard characters and no symbols in thew widget titles as they will not be seen on the front-end. Also please try to disable all plugins except visual composer, clear cache and reset cdn files as plugin conflicts can also create this type of issue.
Thanks.
Hi,
Smartilsts will ignore article inline ads by default. You can make use of the smartlist ads: http://screencast.com/t/iPn5Ylni or manually insert ads inside the post content by using the visual composer shorcode of an adbox. Create a dummy page and add an ad box on the page. Then access the classic mode and text mode of the mce editor. The copy the shortcode inside your post content and the ad will display inside the smartlist. Unfortunately you will have to add it manually for every smartlist.
Thanks.
Hello all,
Please notice that our team only provide support for our themes and we cannot provide custom work. We have a big list of fixes, improvements and suggestions to implement and also, we not have such time to do custom services at the moment because we are a small team, sorry! Usually, we recommend developer from studio.envato.com.
@Cybi, please try to make a fresh install of the theme and then only install the visual composer version that comes with the theme. Please remove any other version from the plugins section (disable and remove) and then install it from here: http://screencast.com/t/DwZN21u0VR Also, you can try to make a new install from scratch, follow this steps and then check if you will get this error.
Hope this helps and let us know how it goes!
Thank you for the message!
Hi,
You can use this css to change the author name on block 7:
.td_block_7 .td-post-author-name a{
color:red!important;
}
However, this will affect all block 7 elements. If you only want to target a particular block, you need to assign an extra class to the row in visual composer and then add the class at the beggining of the code like so:
.mycustomclass .td_block_7 .td-post-author-name a{
color:red!important;
}
Thank you!
Hi,
This issue was caused by the new version of wordpress. Please make sure you have the correct version of visual composer: 4.11.2 and then clear all caches
If the problem is still there please provide a link to your site so I can inspect it.
Thank you!
do I have to use visual composer to create that front page?. I looked it at and was very frustrated. lol
looks complicated…
hello , what can I use to replace an alternative to the tabs ( visual composer – deprecated) ?
Hi,
I said the problem was happening in my local installation because it is there that I have upgraded to the latest WordPress version, 6.7.1 of the theme and 4.11.2 of visual composer. It doesn’t happen on my website because I haven’t upgraded yet. With reference to my website, I have the thumbnails selected. In fact I have all of them selected, even though I don’t need all of them.
What it is happening on my local installation is that when I install version 4.11.2 of visual composer, block 8 goes all strange: (a) thumbnails don’t fill the container; and (b) the whole block moves to the right. See the attachment at http://screencast.com/t/MrHrYGOo
It cannot be a plugin conflict because I don’t have any, except VC. When I go back to the previous version of VC, block 8 rectifies itself. And all my photos are big as well. So there is a conflict somewhere between the theme and VC.
