Hello,
Please make sure you update the theme to the latest version and try to disable all plugins except visual composer, clear your cache and reset CDN if you use it. Plugins could interfere with the sidebars. Also check your widgets area and see if you have any widgets set to your sidebar.
Let us know how it goes.
Thank you!
Hello bullet550cc,
Please try to disable all the active plugins, except Visual Composer, clear your caches, purge CDN files if you used and install only the plugins that come bundled with our Theme. It is very important to follow this advice because it is possible to exist a conflict between new latest update and your plugins that you used.
If your problem is still there, after this advice, please let me know.
Hope this helps!
Thak you for your message!
Hello,
Please try to disable all plugins except visual composer, clear your cache and reset cdn if you use it. It could be a plugin conflict that is causing the sidebars to disappear. Also check if you have any spoecial characters in the sidebar you created. WP only allows standard characters. non language specific ones or symbols such as !@#$%^&. Even – or _ sometimes caused issues.
Let us know how it goes.
Thank you!
I have found the issue. It was because of large_client_header_buffers in nginx. I increased it to
4 8k from 2 1k.
I am wondering that why the visual composer would send such big request header?
Hello,
Please note that the plugin is not tested with the theme and we cannot assure it’s functionality. Visual composer is not integrated into the theme, but rather bundled with the theme. The theme only removes a few features of the plugin which do not support theme elements (module/blocks). Visual composer can be used with a default wp theme for testing the Templatera plugin as on a WP default theme the Visual composer plugin will work in it’s default state (not modified by the theme).
As a bottom line other WPBakery plugins related to visual composer are not tested to work with our theme.
Thank you and Happy Holidays!
Hello gastesehir,
I’ve checked your website and I saw your problem. Also, I have checked your console and I noticed that you have a lot of JavaScript errors, like this -> http://screencast.com/t/ueK1VHa7S
These kinds of errors come from plugins. Please try to disable all the active plugins, except Visual Composer, clear all your caches, purge CDN fine if you used and install only the plugins that come bundled with our theme and rule out a plugin conflict. After this changes, please check the website and if your problem is still there, please let us know.
Hope this helps!
Thank you for the message!
Hello,
This sounds like a JavaScript error and is most likely caused bu a plugin or JS modifications.Here is the error itself ion the console: http://screencast.com/t/OYACIXRt
Please try to disable all your plugins except visual composer and clear your cache to see which plugin is the cause of the js error. If a plugin is not responsible, then please check your modifications to the theme js.
Let us know how it goes.
Thank you!
Hello,
I’m pretty sure there are no css syntax error in our theme. Even if there were, envato would not have allowed a theme version with syntax errors to go online. They check every update and every theme before allowing them to go online. Please disable all your plugins except visual composer and clear your cache. Plugins have their own css and this, in most cases, overwrite the theme’s. Also check for any open tags in your custom code. This issue can cause a lot of problems and it is a simple thing to overlook.
Try it out and let us know how it goes.
PS: I could not find any errors in your console.
Thank you!
Hello muaythaiguy,
Unfortunately, our theme has not been designed to have this option implemented as you wish. If you want to add a unique image, you should simply insert image in your post page as featured image from your Theme panel -> http://screencast.com/t/x83NIu861 If is not what you mean, your should find a plugin to do this for you or please consider hiring a freelancer/developer to implement this option for you, because we cannot provide custom work for the moment, sorry!
For your second request, I’ve checked your website and I saw the twice display in your page. I suspect it could be a plugin conflict. Please try to disable all the active plugins, except Visual Composer, clear all your caches, purge CDN file if you used and install only the plugins that come bundled with our theme and rule out a plugin conflict and try it again.
After this changes, if your problem is still there, please let us know.
Hope this helps!
Thank you for the message!
I recently updated my staging site to Newspaper 6.6.3 with Visual Composer 4.9 and Templatera 1.1.8, which are all the latest version. However Templatera no longer works. The button in the toolbar is normal a button that looks like a layout, but is now just a plus icon and doesn’t bring up the templates when I click on the button.
I have submitted a support ticket with WPBakery regarding this issue. They said the issue is likely a plugin or the theme I’m using and to try deactivating other plugins and try a default theme. I deactivated all of my plugins except for Visual Composer and Templatera, but the bug is still there. Unfortunately there is no way to test VC and Templatera with the default theme since VC is integrated into Newspaper.
Is there any reason why Templatera would not work with Newspaper? Is there a way I could test VC and Templatera with a default theme like 2015? Does anyone else use Templatera and have this issue?
Hi
the print function works for my sites ?
Simply choose “print” from your web browser and a nice clean version is there. Most savvy folk who still need to print paper copies of site pages can simply do that without needing a visual “print me” button.
You can add a “print” button to your pages if you wish, either via custom HTML to the theme page or any of the various plugins found on the wordpress.org plugin repo.
With the move to mobile fewer people have printers now, and tend to bookmark the page vs “printing it” to paper. Also, most folks with the need will often use a PDF app to “print page to PDF” vs paper anymore.
Not a bad idea, just some feedback on what we’ve seen with our news portals.
Happy holidays! 🙂
ok i want ask
update visual composer plugin cause any problem in site or lose date !!
Hello,
The problem with google news is exactly as Chris said in the above posts. The problem fixed was related to errors in the google structure data analysis. The update does not provide a fix for google news issues, nor does it cause these issues.
The visual composer plugin needs to be updated like this guide suggest: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!
Hi, again !
Im trying to solve this using visual composer in posts and use videos playlist feature. I have a question regarding video playlists and especially video playlist feature in visual composer. Is there any limit in number videos shown in the playlist. Because i’ve added more than 30+ and in the playlist are shown just 22. Can you assist me?
Hi,
Please disable all plugins except visual composer. Sometimes plugins can cause errors and conflicts which break the layout.
Thank you!
Hi
I’ve checked your site and found some js error in browser’s console: http://screencast.com/t/eNEq6ymjJo This errors can be caused because of lazy load animation which’s script may conflict with one of your installed plugin. Try to deactivate the lazy load from theme panel > template settings: http://screencast.com/t/8axwxCfc then test again. Also you can try to deactivate all plugins except Visual Composer, clear all caches then check if the problem is still there.
Let me know how it goes!
Thanks!
Hi
Thanks @Chris for your answer.
@vitruvian1618 you can check our documentation regarding the update processes here: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ Make sure that you do a clean update, meaning the we recommend to delete the old theme files, clear all caches, deactivate all others plugins that you have it installed, purge cdn files then follow our documentation in order to install the theme again. Also you need to update the plugins included in Newsmag-tf/plugins folder. The only required plugin is Visual Composer, others plugins are optional and you have to update them only if you use them.
Hope this help.
Thanks!
Hello,
Please try to disable all plugins except visual composer, clear cache and reset cdn if you use it to see if there are conflicting plugins. We have not encountered this issue before so we cannot say for certain where it comes from. Let us know if the problem is still there afterwards.
Thank you!
Hello Diego1888,
I’ve checked your website again and I saw that you have not disabled all the plugins. I found a lot of unknown classes, as you can see here: http://screencast.com/t/WKdTjlavLw – http://screencast.com/t/sdpNE9X5
Please disable all the active plugins, except Visual Composer, clear all caches again, and install ONLY the plugins that come bundled with our theme. It is very important this advice because other untested plugins used could cause a conflict and if you have disabled and have enabled only our plugins, you have excluded the reason to create a conflict between plugins.
Only if your problem is still there after this advice, please let us know.
Hope this helps!
Thank you for your understanding!
The VC documentation is useful to review at some point:
https://wpbakery.atlassian.net/wiki/display/VC/Visual+Composer+Pagebuilder+for+WordPress
A shortcode cheat sheet WOULD be super helpful! 🙂
Hello nivosh,
The workaround that I gave you above will be applied for all the posts that you have it. If you want to change a certain post, you can use Visual Composer for posts but after this, you should use a bit of Css to do some customization because VC for the post is not tested for our theme. You should activate VC for post like this: http://screencast.com/t/wm12HNry8yGN
Hope this helps and let us know how it goes!
Thank you for the message!
Hello,
Please make sure you use the latest version of the theme and the latest version of visual composer as well. This morning we released newspaper 6.6.3 with visual composer 4.9
Please try to update your theme using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
If the problem is still there after the update, please send an email at contact@tagdiv.com and provide wp-admin so we can take a look. Please include a link to this topic as well.
Thank you!
Hello,
This is a known issue caused by the new wp version 4.4 It was fixed in our latest version fo the theme 6.6.3.
Please follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also visual composer: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!
Hello,
Please try to disable all your plugins except visual composer, clear cache and reset cdn if you use it. It seems your responsiveness is also affected a bit. This could be a plugin conflict so let us know if you still have this issue without plugins. Also if you have any modifications done, please check those as well to see if there are no open tags.
Thank you!
Hello norbert,
Please try to disable all the active plugins, except Visual Composer, clear all your caches, purge your CDN files if you used and install only the plugins that come bundled with our theme and try again. After this advice, if your problem is still there, please let us know.
Hope this helps!
Thank you for the message!
