Search Results for 'use visual'

Hello exploreclt,

Please notice that our page builder has been designed to be used only with the following layout, like this -> 2/3+1/3; 1/3+1/3+1/3; 1/3+2/3. For more information about our page builder, please check here -> https://forum.tagdiv.com/tagdiv-composer-tutorial/ In the past, if you used the Visual Composer, you could choose more layout but all of these were not tested with the theme, sorry!

Thanks for your understanding!

Hi,

The Visual composer is provided in the theme package and it is working properly. Try using that version from the plugins folder in the theme bundle and see if it is displaying as an option in the backend. It could be happening because you are using a different Visual composer.

Thanks

Hello bert.deelman,

Please keep in mind that you cannot use the TD Composer to edit a page which was created with Visual Composer and vice versa, sorry! The homepage/page should have to be created only with TD Composer and further you will have to edit it only with this page builder. Before creating/edition your pages, ensure that you have enabled only one-page builder. Both plugins, if active, do not work well.
If the problem is still there and if you are not using any other untested plugins which might interact with the theme core files and cause a lot of problems, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello,

The issue is the row itself. It is not a full width row. It uses span8 which is 66.666% of the total available space.
Please recreate the row and make sure it’s not split into multiple spans from the visual composer row settings.
https://www.screencast.com/t/tSzjRKJvN0
Please make the row full like so: https://www.screencast.com/t/ZEdOeO0usMwR

Thank you!

Hi,

Please make sure the thumbnails used are enabled in the theme panel
– https://forum.tagdiv.com/theme-thumbs/
Also in almost all cases involving image problems, plugins are to blame. You could try to disable all of them except Visual composer, clear any caching installed and check to see if this fixes the problem. The theme lazyload feature is the first to brake in case of plugin conflicts and could be causing the issue. You could try disabling it in the theme panel – https://www.screencast.com/t/3vF9ECvH
Please note that the theme does not support RTL at the moment, this may lead to unexpected results, like the issue with the menu and maybe others. At the moment it seems to be working properly, there is no problem that I can see with the mega-menu
– https://www.screencast.com/t/kEsQ9PbNEYU

Thanks

Hi,

You can try the FTP method to update the theme. Here is a guide
– https://forum.tagdiv.com/install-via-ftp/
Of course you should still take in consideration the steps before you update the theme
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Visual composer is still available in the theme package and you can use it accordingly. After you update the theme just deactivate it from the plugins section. More information about the new tagDiv editor and the transition to it
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
– https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thanks

Hello pavel,

Unfortunately, this type of layout has not been designed to be used in our theme, sorry! This was our developer’s decision when the theme was been created, sorry! For more information about this, please check our useful guide here -> https://forum.tagdiv.com/how-to-use-visual-composer/

Thanks for your understanding!

Hi,

The tagDiv composer does have some level of influence on pages created in Visual composer, by simply being active. It is also activated by default when you update the theme to the latest version. You can keep it deactivated for the moment until you decide to make the transition to it. There is no rush, you can still use Visual composer. But in future updates more options wand features will be added and available only for the tagDiv composer.

Thanks

Hi,

If you keep replying you will only delay your answer because we answer from oldest to newest. Posting more and more replies will only move your post to the fresher ones and delay the answer further. For future optimal response time, please only post once and wait for the reply as we answer every message.

If you plan to move over to the tagdiv composer, you will need to recreate All the pages as the shortcodes are not the same and could create problems if this is not done. We recommend only using one page builder, not both at the same time, so disable the one you do not want to use.
This guide should help with the transition: https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thanks and sorry for the delay

Hello,
A 1/2 + 1/2 column was never intended to be used in our theme. Our grid system never worked properly on that layout but we could not edit visual composer to remove the layouts as it would have broken the license agreement with the plugin author. THis was the intended way of using visual composer: https://forum.tagdiv.com/how-to-use-visual-composer/
Only these 3 columns are recommended to be used: https://www.screencast.com/t/Cj2PjBmL
In the new builder we did not include any other column layouts that will not work properly with our theme layout.

Thank you!

Hello pstgibson,

Make sure that your Visual Composer is enabled and that you use it correctly. If the problem is still there you should provide your website URL and also, some useful screenshots so I can identify the problem.

Thanks for the message!

Hi,

Yes you should go ahead and ignore that activation message. There is no need to activate the Visual composer plugin with a key. You can use all the features available in the version provided in the theme package. More about this here
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks

Hello,

It seems you are not using visual composer in the intended way. The only columns intended to be used are the ones mentioned here: https://forum.tagdiv.com/how-to-use-visual-composer/
As the theme progresses further, there will be more and more issues if you do not use the theme and it;s features in the intended way as we develop the theme based on those parameters.

Thank you!

Hi,

This is a strange problem. A theme re-install should resolve the problem but it seems the issue has been carried along. Please use this method to make a fresh install
– https://forum.tagdiv.com/install-via-ftp/
Also deactivate the tagDiv composer plugin from the plugins section and leave only Visual composer active, the tagDiv editor is activated from the moment you updated the theme.
If you are using a child theme switch to the main theme, also check or remove any custom code you might have entered in the theme panel custom code sections.
If after you install the theme as mentioned and following all the advice, the issue is not resolved, please send us an email at contact@tagdiv.com and provide admin login information so we can take a look. Also paste a link to this topic in your email.

Thanks

Hello,

Please do not use the tagdiv composer to edit pages created with visual composer as the layout will loose it;s formatting. We strongly do not recommend using both page builders on the same page. If you want to move over from visual composer to the tagdiv composer you will have to recreate the pages as mentioned here: https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thank you!

Hello Valadim,

Notice that the pages which were created with Visual Composer cannot be edited with TD Composer and vice versa, sorry! You should choose a single page builder between these because the theme will not work as expected if the both builders are enabled, sorry! For more information about TD Composer and the transitions between these builders, please check our documentation here -> https://forum.tagdiv.com/tagdiv-composer-tutorial/ -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

P.S If you do not like our page builder, you can use the VC Composer. Do not worry but notice that in the future we will release some features which will be exclusively for TD Composer and if you are using the VC, all of these will not work.

Thanks for your understanding!

Hi,

I don’t understand why you would like the previous version. There is nothing different in this matter between the theme versions. The example provided above is perfectly achievable in both the theme versions, using Visual composer or the front-end tagDiv composer as well.
However, it would be best if you would create your pages with the new composer, in future theme updates more options will be available just for this editor.
Please try the steps as described and you will achieve the same result easily. It is not hard to use the tagDiv composer, once you get used to it.
If you could tell me what exactly does not work, I will try and help you.

Thanks

Hello,

If you have problems with the tagdiv composer please contact us via email at contact@tagdiv.com and we will look into it.

We are aware of an issue for the moment with the composer and that is caused by this setting of seo yoast: https://www.screencast.com/t/n8Cc35EofLh
The option is known to cause problems with the tagdiv composer.

If you have trouble using the builder please use this guide: https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ and this one: https://forum.tagdiv.com/tagdiv-composer-tutorial/

And we are not forcing anyone to use it though. You can still use visual composer if you feel the new page builder is not for you. We will still provide visual composer as well as updates for it, so it can still be used. We will not release new content for visual composer but that does not mean it will not work anymore.
As for the revolution slider, I’m not sure why you say it will not work as it works as expected for us and is present among the page builder elements: https://www.screencast.com/t/sFZ5yFhE
Other plugins that do not have a predefined elements can be added to the page using the shortcode implementation.

Thank you!

Hello,
Sorry but our theme grid does not allow the use of such a layout. Visual composer was always intended to work like so with our theme: https://forum.tagdiv.com/how-to-use-visual-composer/
Only the 3 columns layouts worked properly. Other column layouts were not tested and never worked properly with our theme but we could not remove them from visual composer as we were not allowed to edit the plugin features. In our own tagDiv composer we only provide the column layouts that were tested to work properly.

Thank you!