Search Results for 'use visual'

Hi,

We have not had any negative reports from our users related to this. I have inspected your website and I see that there are many js errors present – https://www.screencast.com/t/mqA19x5pd This is usually cause by a plugin or a plugin conflict that are interfering with the theme functionality. I suggest you try to disable all your plugins except the Visual composer, clear any caching installed and check to see if the errors are still present, using the browser inspector for example. The theme is tested and works properly but some problematic plugins can cause a lot of unexpected issues. If there are no more problems, try enabling the plugins one at a time, while checking for errors to hopefully spot the one causing this.
Also it is recommended to use the cache and speed optimization from the tutorials mentioned in the previous reply for best results.

Thanks

Hello,

Please use this guide to update your visual composer plugin. https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you!

Hello,

If you use wordfence, please set the firewall on learning mode first.
Then increase your system status parameters like so: https://forum.tagdiv.com/system-status-parameters-guide/
If this still does not fix it, please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Sorry but still no go. The site cannot be reached. I have tried from my mobile device using the mobile data so the ISP was different but the site still cannot be reached. You maybe have a country block maybe. We are located in Romania.
Regarding your issue with comments, please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

You could try to follow the suggestion Bogdan provided in a similar topic – https://forum.tagdiv.com/topic/random-related-posts-from-other-categorys/ and use Visual composer on posts to create a block with the desired filters.
Or you can make modifications to the theme files as suggested in this topic – https://forum.tagdiv.com/topic/related-articles-3/ to display posts only from specific categories.

Thanks

Hello lucas72,

Unfortunately, our theme has not been designed to use 5 columns, sorry! Please check here -> https://www.screencast.com/t/Xbe8EehxFj and there you will see our restrictions. For more information about how you can use Visual Composer, please consult here -> https://forum.tagdiv.com/newsmag-how-to-use-visual-composer/

Thanks for your understanding!

Hi,

Please make sure you have the latest version of the social counter plugin, provided in the theme package. Enter just the Instagram user ID as shown in the previous reply – https://www.screencast.com/t/C1k7axsis2 disable all your plugins except Visual composer and the social counter, switch to the main theme if you are using a child theme, clear your cache again then check to see if it works properly. After you have done all these things, there should not be a reason for the social counter to not work properly, because it seems to work as intended on my end – https://www.screencast.com/t/gvmBGYzz

Thanks

Hi,

I can not think of a possible cause for this if all those settings are enabled in WordPress and in the post settings page – https://www.screencast.com/t/4OS2oxxUM and it is still not removed. Maybe this is caused by a plugin, you could try disabling all your plugins except Visual composer and clear any caching installed to see if this has any effect in this matter. This is unusual because I see that there is the possibility to post comments even though this issue is present.

Thanks

Hi,

This could be caused by a plugin maybe, or custom code entered in theme panel or added to the theme files. You could try as a test to disable all your plugins except Visual composer, clear any caching installed and check to see if the problem is fixed. Also go over any custom code you may have used. If you can not find the source of this issue you could try this code for a quick fix – https://www.screencast.com/t/OVgSvguWra9k – https://www.screencast.com/t/enik2Hil8wfs

.td_block_template_9
.td-block-title {
margin-top: 0;
}

Thanks

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Also make sure you increase your system status parameters like so: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hi,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

You can update Visual composer using this guide – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and use the latest version provided within the theme package.
I can see that the problem you were having has been resolved – https://www.screencast.com/t/HHB14peM7

Thanks

Hi,

The default theme mega menu implementation without any modifications works properly. In your case I can see that the mega menu is not working as intended at the moment. I suggest you try disabling all your plugins except Visual composer and clear any caching installed, maybe some plugins are causing this issue. If the problem is still there and you ruled out the plugins, it means that modifications to the theme files are the cause. You could try to go over them and check for any mistakes or oversights if you have made any changes to the files.
The last step is to reinstall the theme, use only the plugins bundled with the theme and then everything should be displaying properly.

Thanks

Hi,

If you still are experiencing problems with the menu, maybe a plugin could be interfering with this process. Try disabling all your plugins except Visual composer, clear the cache and try to see if the issue is still present. If it is you can try as suggested a theme reinstall – https://forum.tagdiv.com/install-via-ftp/ – https://forum.tagdiv.com/install-via-wordpress/ with the latest version and also use only the plugins bundled with the theme package to test this. Also make sure you have the latest version of WordPress installed.

Thanks

Hello,

It seems the re is no top margin at all on posts. Did you remove any rules from the css file? The top margin is nowhere to be found in the code either. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello arslankerim,

I have checked your source page and I saw that you are suing some untested plugins which can interact with the theme core files and cause a lot of unknown issues, like bwp-minify, sorry! You should disable all of them, leave just Visual Composer, clear all your caches and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins.

Thanks for your understanding!

Hi,

Unfortunately there is no tutorial or documentation for installing the demos that way. The demos are meant to be installed through the theme panel automatically. Trying to install a demo by parts could be more difficult then the one click default installation.
Just to get an idea, inside the demo folders you can find the homepage layout for example – https://www.screencast.com/t/BPtQEcII that can be used in Visual composer, the demo css and less files – https://www.screencast.com/t/NAiSRWIjn or the settings from theme panel – https://www.screencast.com/t/A754eoeyLT that are imported when you install a demo. But there are more elements that can not be added in a different way, only by installation process through the import feature.

Thanks

Hi,

Usually these kind of issues are solved by disabling problematic plugins and the modifications to the parameters mentioned above. You could try a fresh theme install with the latest version, maybe something went wrong during the installation process – https://forum.tagdiv.com/install-via-ftp/ and use only the Visual composer plugin provided in the theme package, then make some tests to check if this problem occurs. Only after this consider changing servers, too see if this has any effect in this matter.

Thanks