Hi,

I can only to add your request on our list and the developers will consider if they can change the code or find another workaround in future.

Thanks!

Hi,

Please check this tutorial – https://forum.tagdiv.com/smart-sidebar-2/ it is specified there how to enable sticky sidebar also on pages created with Visual Composer pagebuilder.
You can try this solution to remove pages from search results – https://forum.tagdiv.com/topic/search-box-3/

Thanks!

Hi,

I suggest to check this using the default travel slider provided with the theme package without any modifications to it’s settings and see if the issue persist.

Thanks!

Hi,

Sorry but the woo subscriptions plugin was not tested with the theme and we cannot provide you any suggestions in this regard. We provide support only for the theme related issues and not for plugin’s implementation – https://themeforest.net/page/item_support_policy
From what I see all the errors are related to the plugin’s files and wordpress. You can try to check this without any plugins active except Visual Composer and Woocommerce plugins and see how it goes, maybe it helps.
If you cannot use the theme you can ask for a full refund here – https://themeforest.net/refund_requests/new

Thanks!

Hi,

To debug this I recommend to disable all your plugins except Visual Composer(or at least only what it is necessarily) as this may be also caused by a plugin that you use. Also we did not received any similar reports.
Also you could check this on a clean wordpress install on a test site, using only the theme and the plugins provided and see if you still have issues. And check the System Status parameters – https://forum.tagdiv.com/system-status-parameters-guide/

Thanks!

Hi,

1. I cannot recreate this on my side even with woocommerce plugin active, when I click on user profile it redirects to the author page – http://screencast.com/t/4gCw0ovMn – http://screencast.com/t/P8FZeZlB
Please install the theme on a test site using just Visual Composer and Woocommerce plugin and see if the issue persist and also send an email at contact@tagdiv.com and provide wp-admin access to this test site so we can take a closer look.

2. The Image Box element was not designed to open the image in a lightbox. Also I see that you use Visual Composer on posts, it works, but please note that some post features may not work. The Visual Composer was initially designed as pagebuilder and also on our theme it is recommended for pages.

Thanks!

Sorry, but I cannot know why you have/had this issue with the Contact Form plugin!

Thanks!

Hi,

Thanks @gos_ant

@Toni100 If you still need help with this please send an email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this ticket.

Thanks!

Hi,

You don’t need to edit the code to achieve this as even if you don’t use Mobile Theme plugin, there are color options here – http://screencast.com/t/B99rPN1u9itb

Thanks!

Hi,

I suggest to check your custom codes (for example ad code or any custom code added in a text widget) and make sure that you don’t have a html error. Any unclosed html tag could create similar issues. Also check it without any plugins active except Visual Composer, clear all you caches and see how it goes.
Let us know and if the issue persist please send an email at contact@tagdiv.com and provide wp-admin access so we can take a closer look.

Thanks!

Hi,

I have already provided a screenshot with td_config file above – http://screencast.com/t/bDOQTHFNw

Thanks!

Hi,

Please disable all your plugins except Visual Composer and clear all your caches to make sure that it is not a plugins conflict.
Also provide your site url so we can take a closer look.

Thanks!

Hi,

Unfortunately you cannot overwrite this file from child theme. Also you can find there a code to remove the youtube links from excerpt just uncomment it and see how it goes – http://screencast.com/t/RYNat3pc
We did not implemented yet, but the tested code is there. We will try to make more test in this regard.

Another solution would be to add the excerpt manually to your articles – http://screencast.com/t/mtJF1mvygm7

Thanks!

Salut,

Ai putea incerca Wordfence, dupa cum vezi nu se regaseste printre pluginurile testate, dar este folosit de foarte multi useri.

Multumesc!

Hi,

The theme crops the images center-top, you can read more about this here – https://forum.tagdiv.com/featured-image/ – https://forum.tagdiv.com/thumbnails-vs-featured-image-size/
You use module 16 to display your articles on OBITUARIES category. Module 16 uses the wordpress thumbnail and not one generated by the theme and you can control it’s size from wordpress settings – http://screencast.com/t/oBz9lqNf – http://screencast.com/t/oIIOIkkyloNk and regenerate your thumbnails(you can do some test only for a single image).
Or you can try to change the module used on the specific category and try for example module 19 maybe it respects more the aspect ratio of your images – http://demo.tagdiv.com/newspaper/category/module-19-layout/

Thanks!

Hi,

You can use Separator with text element from Visual Composer – http://screencast.com/t/z5xS3iP7zI

Thanks!

Hi,

Please provide an example.
Please note that theme theme full width is 1164px(the content is 1068px) and all the theme elements were designed for it and it is the same on all demos.
When you use background – http://screencast.com/t/SMRdJELbX the content is 1068px – http://screencast.com/t/uqdrrtVu87Lf
When the site is not boxed(no background) the content width is the same – http://screencast.com/t/KCYbSMkS3PFc

Thanks!

Hi,

Please provide more details(a screenshot can help) and your site url for a better understanding.

Thanks!

Hi,

Like I said above, most probably you use a predefined footer template and to modify those blocks/widgets you will need to alter the code.
A more simple solution is to change the footer template from Theme Panel > Footer, for example you could use footer style 5 – http://screencast.com/t/sJeknDyds2Ld and add your own widgets from Widgets section – http://screencast.com/t/qdJZ04VqrltE and configure them like you wish/need.

Thanks!

Hi,

When you publish or edit a post you can tag it to the Featured category – https://forum.tagdiv.com/featured-posts-2/
Also to exclude the featured posts from the Latest Articles section using Mobile Theme, you could try to modify the code.
First please check your Featured category ID like this – http://screencast.com/t/vIZqeTxrR Usually the ID is 2 but it may differ.
Then access the theme via ftp and edit this file and add the following code – http://screencast.com/t/cziUEQMuV – http://pastebin.com/X8yv2VuV Don’t forget to change the id if it is necessary.

Unfortunately I cannot provide you an answer about the WP Touch Pro plugin as it is not tested with the theme so I cannot guarantee that it will work properly.

Thanks!

Hi,

The latest theme version Newspaper 7.5 contains Visual Composer 4.12.1. Please note that the plugin is already licensed to the theme, you don’t need to register it so please ignore the plugin’s warnings. It is also specified in the update guide – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
In the next theme release we will provide the latest version of Visual Composer available on the market and you will be able to update it.
If you have problems with your current version, please make sure you use the version provided with the theme 4.12.1, it is tested and it should work fine.
Let us hoe it goes!

I also see that you are referring to a contact widget, but I’m not really sure what you mean. If you want to create a contact form you will need to use Contact Form 7 plugin.

Thanks!

Hi,

Because it is also a min-height set to 364px – http://screencast.com/t/3aVqVehta4Y

Thanks!

Hi,

This issue is related to the youtube playlist.
If you want you can send us an email at contact@tagdiv.com and provide wp-admin access so we can make some investigations and provide you an answer. Also paste a link to this topic so we can identify you.

Thanks!

Hi,

I’m not aware about the Clicksor ads and I cannot provide you an answer if the theme ad system will render them. The theme ad system was designed for adsense code and html image banners, for other codes you may need to use a plugin – https://forum.tagdiv.com/header-ads-adsense/
Also this issue could be related to your ad code, so please try to add it in a text widget and see how it goes, it should render the ad if you code is fine.

Thanks!

Hi,

1. If you want full header/footer display, do not set a background color or image. When you set a background the theme will automatically transform the site into a boxed version.
2. I guess you could use box-shadow effect – http://screencast.com/t/Nk6Slh0g4Kvv

.td-header-style-2 .td-banner-wrap-full {
padding-bottom: 20px;
box-shadow: 0 5px 20px rgba(0, 0, 0, 0.3);
}

3. You can easily set a featured image also for your pages, then it will appear there.
4. Exactly like I said above. Just change the page template to Default and set a block with infinite load pagination to display your Latest Articles – http://screencast.com/t/Ns18mEZCV – http://screencast.com/t/4se2LI9ruZ3
5. The modules are used to create blocks and also on loop templates. You cannot design your search template using Visual Composer and you cannot add blocks there. You can only change the module to display your articles – http://screencast.com/t/Rw3tAqoYj
6. Try this custom css:

@media(max-width: 767px){
.td-footer-wrapper .td_block_widget {
text-align: center;
}
}

7. Noted, I have added your request on our list.

Thanks!