Hi,

I have checked this on my side and did not found any issues by adding and removing the categories for Post Grid element.
Please make sure you use the latest theme version 7.3 and the latest version of Visual Composer provided with the theme 4.12. Also check this without any plugins active except Visual Composer and see if the issue persist.
If you still have issues please create a test page and send an email at contact@tagdiv.com and provide wp-admin access and a link to that test page(to not affect your other pages) and we will take a look. Also paste a link to this topic.

Thanks!
Alin V.

Replied via email!

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Hi,

I have checked this on my side and did not found any issues, the comments appear properly also on pages – http://screencast.com/t/KFH8FDsGKHy – http://screencast.com/t/5qg8snbLprS – http://screencast.com/t/0qTnl3lKsN1p
Check if all these settings are fine and test this without any plugins active except Visual Composer, clear all the caches and see if the comments appear.
If the issue persist please send an email at contact@tagdiv.com and provide wp-admin access so we can take a closer look.

Thanks!

Hi,

Please make sure you use the latest Visual Composer version provided with the theme 4.12 Andrei provided a guide how to update it.
If you still have issues with it please send an email at contact@tagdiv.com and provide more details about your issue and wp-admin access so we can take a closer look.
Also paste a link to this conversation.

Thanks!

Hi Steve,

Please provide your site url so we can inspect this.

Thanks for your appreciation!

Hi,

1. Try this custom css in Theme Panel > Custom Css – http://screencast.com/t/bt8dCjNbjA6
2. Try to play a little with the menu item line-height – http://screencast.com/t/o8LxkV2CO

Thanks!

Hi,

For the predefined ads you could add this text as ad title – http://screencast.com/t/0AxxpmKYku
If you refer to custom ads added manually in the page content using Ad Box element – https://forum.tagdiv.com/custom-ad-spots/ you have an option to add title there – http://screencast.com/t/oFfQLFlY

Hope this helps!

Hi,

You cannot move the share buttons above the fb comments, you will need to implement the fb comments shortcode bellow the share buttons – https://forum.tagdiv.com/topic/using-facebook-comments-plugin-and-changing-the-default-location/ – http://screencast.com/t/H7mAn7QQF

If you want to move the default comments, you also need custom modifications, check this topic as reference – https://forum.tagdiv.com/topic/can-i-rearrange-sub-footer-items/#post-63664

Thanks!

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Hi,

I have checked your site and the ad code is there – http://screencast.com/t/ku0Xlrqa
Do you say that when you clear cache the ads appear also on that post? Then I guess it is a problem with you cache plugin configuration. Try to delete all the caches and then disable all your plugins except Visual Composer and see if they appear. We recommend Wp Super Cache plugin with this configuration – https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks!

Hi,

We are very sorry for this inconvenience! You can use the fix provided by Bogdan above or download the theme again from themeforest as we released an unannounced update and we have fixed this issue. The theme version is the same 7.3 so after you download the theme package from themeforest please re-install it – https://forum.tagdiv.com/how-to-update-the-theme-2/ and the mobile theme will work properly.

Thanks and sorry for inconvenience!

• This reply was modified 10 years by Alin [tagDiv].

Hi,

If you disable that plugin and the errors disappear this mean that they come from that specific plugin. Also did you tested this without any other plugins active except Visual Composer and MyMail like Bogdan suggested? Just to make sure that there are no other conflicts between plugins.
You can send an email at contact@tagdiv.com and provide wp-admin access so we can take a look, but if the plugin conflicts with the theme, unfortunately we cannot help you with the plugin’s integration, sorry! Paste also a link to this topic!

Thanks!

Hi,

If you want to rename the theme please follow these steps that I have provided also in another ticket:

– First I have changed the folder’s name – http://screencast.com/t/CQFNaSvPPC

– Then I modified in the style.css – http://screencast.com/t/hecwvpE3fR also you need to change it in the config file – http://screencast.com/t/flFyeUydxC

– I have activate the theme from Appearance > Themes – http://screencast.com/t/3XRO2jrCz

Unfortunately by renaming the theme name, all the widgets will be removed from your sidebars and you will have to re-add and reconfigure them. Normally you should find them inactive in the Widgets area(bottom) – http://screencast.com/t/pSu5XZXK9

I suggest to try this on a test site before to apply the changes on a live site. And please note that you will need to re-add the modifications after each theme update.

Hope this helps!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin access so we can take a closer look as I have tried to access your site but probably you use a subdomain where our theme is active.
Also paste a link to this topic.

Thanks!

Replied via email!

Hi,

I cannot see your post if it is not published and I guess you provided a link to a draft post. So please provide a link to published post or send an email at contact@tagdiv.com and provide wp-admin access so I can inspect this. If you send an email please also paste a link to this topic.

Thanks!

Hi,

No, the Big Grid blocks are not sliders and thee is no option for this sorry! Only if you use Big Grid Slider or iOS Slider you will have this functionality – http://demo.tagdiv.com/newspaper/big-grid-slide/ – http://demo.tagdiv.com/newspaper/ios-slider/

Thanks!

Hi,

You can block the header ad from the code. Add a condition here – http://screencast.com/t/KQjX2vTAWXpG
– http://pastebin.com/cwh8Hq7Z Try to replace the code with the one provided(make a backup of your current file) – http://screencast.com/t/Ao1vPbCNw

Thanks!

Replied via email!

Replied via email!

Replied via email!
Please reply there and for future when you have another issue or question related to the theme please open your own topic.

Thanks!

Replied via email!

Hi,

I’m glad that you managed to solve this!
However can you specify which text buttons was not translated? So we will check this on our side and if there are any issues will be fixed.

Thanks!