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Alin [tagDiv]
tagDiv Staff

Hi,

Please make sure you use the latest version of Social Counter provided with the theme 4.1. If you need to update it, you can find it in plugins folder from the theme package that you download from themeforest – https://forum.tagdiv.com/whats-included/ and make sure you have configured it properly using the api key, check this guide – https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
If it still doesn’t work please send an email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Let the Social Counter configured with your api key. Also paste a link to this topic.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

This is the property of css code, it is applied in cascade. First the default code and then it is applied the custom code.
A solution to avoid this delay will be to modify the default color directly in the stylesheet file. I suppose you use the video demo, so here you can make the change – http://screencast.com/t/HVtDs00c8
Another solution if you want to apply another background color can be, to remove the extra class from your row, so the default css is not applied anymore – http://screencast.com/t/f8HmkfXEAe and using the row settings add your own background color.

If you just want to remove the black background and leave it by default, just remove import_video_slider_bg extra class from the row.
Let us know how it goes and if you need further assistance, please provide also your site url.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Let’s take it step by step. If you have disabled the admin bar, your members cannot access these buddypress settings – http://screencast.com/t/WA82kKcQl As if you click on top menu user link(theme’s code) – http://screencast.com/t/XRvGnO8tR it will redirect you to the author template – https://projectmanagers.org/author/testuser/ So if you want your members to have access to the buddypress settings/profile you will nee to activate the admin bar or find another solution.

Regarding “Allow your users modify their account” option enabling it your members will have the settings option on their profile – http://screencast.com/t/ryyNhe8dbgvD If I disable it – http://screencast.com/t/yDTqZHz7GnT

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Our css is not the biggest one, we found other themes with bigger ones. The css got so complex due to market demand and users don’t want simple themes anymore and the majority of users want a theme that works with a lot of other features. Many large complex themes have one large CSS file for better caching, while some others break it down into 4-6 other files. Our choice is one file for better performance and it can be minified.
We also have worked on this and now the woocommence style is in a different file which is loaded only when woocommerce plugin is active and also the demo styles were removed, each demo has its own file.
So if you want to remove some code from style.css you are free to do this if you have some basic experience. The specific css related to the post templates contain the unique class for each one for example:
– .td-post-template-default – for default post style/template
– .td-post-template-1 – post style/template 1
– .td-post-template-2 – post style/template 2
and so on

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

We have tested also the beta version before the release and did not found any issues. Also we(support team) use latest wordpress version on our local install and we did not found any issues. So it should work properly.

@Piyush Bandi I suggest to disable all your plugins except Visual Composer , clear all the caches and see if the issue persist as we did not found any issues using wordpress 4.6. I think that a plugin you use cause this error.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

We also use wordpres 4.6 on our local install and also we have tested the beta version before the release but we did not found any issues with the category tag on post page.
Please disable all your plugins except Visual Composer to make sure that it is not a plugin issue and also clear all your caches.
Let us know and provide a link where you get this issue so we can inspect it.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You will need custom modifications for this as the tagdiv blocks will not be displayed properly if you plave a sidebar bellow the post content and we cannot help you with this, sorry. I can provide you a solution how to place a custom sidebar there. After you create a custom sidebar – http://screencast.com/t/0GxyKtAAeSom you can use this code to display it in the post template/style that you use – http://screencast.com/t/tHxg8F13F9b But like I said the tagdiv blocks will not be displayed properly, so I recommend Bogdan’s solution using shortcodes.

<?php dynamic_sidebar('sidebar's name'); ?>

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I also check this and it seems that the the RSS block title it doesn’t change the color and by default is white like in your case. I have added this on our list for further investigations and we will try to fix it as soon as possible.
You can try this custom css to change the color in this case – http://screencast.com/t/zmI9xfTEpnu

.vc_wp_rss .widgettitle .rsswidget {
color: #060087;
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please check this guide how to use Visual Composer pagebuilder – https://forum.tagdiv.com/how-to-use-visual-composer/ The tagdiv blocks were designed for 1,2 or 3 columns like you can see also on our live demo – http://demo.tagdiv.com/newspaper/block-1/
Let us know if you have other questions related to the theme.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Do you refer to the blocks titles? – http://screencast.com/t/uPLnvMmcRD
You can edit your homepage and change the block title and also the filter options, sort order from the articles.. please check the block settings tutorial – https://forum.tagdiv.com/block-settings-tutorial/
Let us know if you have other questions related to the theme or further assistance but please provide more details and you site url. Also please follow the theme documentation – https://forum.tagdiv.com/newspaper-theme-documentation/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I’m glad you have managed to solve this and thanks for letting us know!

Have a nice day!

Alin [tagDiv]
tagDiv Staff

Hi,

I think that I have replied vi envato dashboard regarding this.
The Mega menu has a limit set to 30 subcategories, so if you want to change this limit, here you can find the code – http://screencast.com/t/FhbTLZqnuw7 so you could display only 2 or 3 if you modify that value.
The subcategories are displayed in alphabetical order, if you want change this order you could try to use a plugin like Category Order and Taxonomy Terms Order as I saw that many users use it.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please make sure you use the latest theme version 7.3 and the latest Visual Composer provided with the theme 4.12. Here you can find a guide to update the theme(if it is necessarily) – https://forum.tagdiv.com/how-to-update-the-theme-2/ and update also the Visual Composer – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Let us know how it goes!

Thanks!

Alin [tagDiv]
tagDiv Staff

Replied via email!

Alin [tagDiv]
tagDiv Staff

Hi,

What Visual Composer version do you use?

If it is the latest version 4.12 please check this without any other plugins active except Visual Composer and see if it works. I suspect that it is a plugin which conflicts with it.
Let us know how it goes and if you still have issues please send an email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You can read more about the mobile theme plugin here – https://forum.tagdiv.com/the-mobile-theme/ It comes with its own templates and it was not designed to work with Visual Composer so there are no blocks that could be used on mobile theme. Please note that it is an optional plugin and if you’d like the same content that you have on desktop, you can disable it.
If you load Swedish language from theme translation system, all the theme’s strings will be translated also on mobile devices, even if you use or not the Mobile Theme plugin – https://forum.tagdiv.com/loading-translations/ Or you can translate Latest Articles manually – https://forum.tagdiv.com/customize-a-translation/http://screencast.com/t/tkQytPCWlR3K I have checked this on my side an did not found any issues – http://screencast.com/t/VmsrmdXPLxy

I suggest to use the recommended size for mobile logo – http://screencast.com/t/amS1BHog4
However if you want to use it like it is know I will provide a css code to increase its size – http://screencast.com/t/l6Nj75et

@media(max-width: 767px) {
div.td-main-menu-logo img {
max-width: 186px;
}
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

There is not view counter for pages if this is what you mean. The theme has a views counter only for post pages.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

If you use mobile theme plugins, you can hide it using custom css in Theme Panel > Mobile Theme > Custom Code – http://screencast.com/t/aaB2VgeCZRhttp://screencast.com/t/isSndOvc

.td-footer-wrap .td-footer-logo{
display: none;
}

Hope this helps!

Alin [tagDiv]
tagDiv Staff

Hi,

You can see and import the predefined layouts like this – http://screencast.com/t/AsiZvHSgQhttp://screencast.com/t/DcGPEky2

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

There is a sticky thread just above where it is explained the procedure – https://forum.tagdiv.com/topic/how-to-update-visual-composer-2/ and also there is an update guide – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
You don’t have any license key for Visual Composer as it is already licensed to the theme. The latest theme version 7.3 contains the latest version of Visual Composer 4.12. When we release a new theme version we will include the latest Visual Composer version available on market.

Hope this helps!

Alin [tagDiv]
tagDiv Staff

Hi,

I cannot recreate this on my side. If I load a language from translation system or I translate it manually it is applied also on mobile theme.
Please try to translate it manually and see if it works. If you still have issues please send an email at contact@tagdiv.com and provide wp-admin access so we can take a look. Also paste a link to this topic.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

1. You can change the font for excerpt from this section – http://screencast.com/t/Y1OZ2jjujnR
2. Please provide your site url so we can inspect this.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Here you can find the code if you want to modify it for category tags on post page – http://screencast.com/t/GHmJuf4HU1bbhttp://screencast.com/t/7MGWANiL

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Yes, you will need to re-add these modifications after the theme update.
This happens because you try to access the theme’s index.php file directly and this is caused by the theme’s inability to locate the WordPress get_header function as it does not passed trough WordPress when the request is made and in that case the function doesn’t “exist”.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi

You can set a size for each ad that you use, for different devices – http://screencast.com/t/FC4poaG5fYZX
If you use the mobile theme plugin, please note that it has its own ads spots where you can paste the adsense code – http://screencast.com/t/xSLtzzquyCn Please read the mobile theme plugin tutorial – https://forum.tagdiv.com/the-mobile-theme/ and please note that it is an optional plugin.

Thanks!

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