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Alin [tagDiv]
tagDiv Staff

Hi,

Please make sure you have added the code in Theme Panel > Mobile Theme > Custom Css – http://screencast.com/t/EffzofJGwwr and also clear all your caches.
If the problem persist please send an email at contact@tagdiv.com and we will take a look as soon as possible. Also paste a link to this topic.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

If it works on a clean install then it is clear that it is a problem with you current install.
Please try to re-install the theme and see how it goes. I cannot provide you an answer what could affect this as it doesn’t happen on my side and like you said it works on a clean install.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Try this custom css and see how it goes – http://screencast.com/t/E3lQVFzmuxMThttp://screencast.com/t/jovhqZDQzuRV

.td_social_type .td_social_info:nth-child(2) {
display: none;
}

Also you can translate Fans from Theme Panel > Translations – http://screencast.com/t/I8BWEqN9

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You will have to update your theme as there was a problem with the mobile theme and the previous version of the theme. Please re-download the theme from themeforest and use this guide to install it : https://forum.tagdiv.com/how-to-update-the-theme-2/ The version will still be 7.3 as we did not change the version.
Or you can use this quick fix – edit functions.php file from mobile folder and add this code – http://screencast.com/t/rT7yar8Dhttp://pastebin.com/Rgn7ZPH6
Let us know how it goes and if you still cannot manage to solve this please send an email at contact@tagdiv.com and provide wp-admin so we can take a look. Also paste a link to this topic.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Can you provide more details where the issue is?
I have checked your site on mobile and it looks like this – http://screencast.com/t/urIZ8HzZexkF
Let us know!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The theme doesn’t have an option for this, only if you use two blocks 2 and limit the first one to display 2 posts – http://screencast.com/t/jPavtUxi
If you want to change it in the code, you can try this modification – http://screencast.com/t/FOs33Ltflcebhttp://screencast.com/t/LDE8T4xA

Block 2 is designed using module 6 and module 2 and you can change the font for module 6(small) from Theme Panel > Theme Fonts – http://screencast.com/t/rgw5yFud

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I have made a quick test but did not found any issues – http://screencast.com/t/hJnpvwQJklBhttp://screencast.com/t/QAi2sPtfs
I suggest to check this without any other plugins except Visual Composer and Yoast to make sure there is not a conflict, as on my side it works and also we did not received any reports in this regard.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

If you follow this guide to update the theme(I recommend ftp method if you are aware) it should work fine – https://forum.tagdiv.com/how-to-update-the-theme-2/
You need to update also all the plugins that come with the theme(Visual Composer, Social Counter..) from the plugins folder – https://forum.tagdiv.com/whats-included/
Here you can find an update guide for Visual Composer(the procedure is the same for all) – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Also it is recommended to make a full backup so you can revert in case that something goes wrong – https://codex.wordpress.org/WordPress_Backups
Unfortunately we don’t offer any custom or installation services and also they are beyond the support – https://themeforest.net/page/item_support_policy
But if you have some problems we will assist you and provide some recommendations/suggestions.
Let us know how it goes!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please update also the Visual Composer plugin to the latest version provided with the theme 4.12.
You can find it in plugins folder from theme package that you download from themeforest – https://forum.tagdiv.com/whats-included/ and here is the update guide – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Let us know how it goes!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You can make this change in td_review.php file – http://screencast.com/t/mMR2DLlYy1eD

Thanks!

Alin [tagDiv]
tagDiv Staff

Salut,

Te rog sa citesti acest ghid referitor la pluginul Mobile Theme – https://forum.tagdiv.com/the-mobile-theme/
Exista un Editor separat unde poti adauga continutul pentru mobile. Daca vrei acelasi continut ca si pe desktop, poti dezactiva pluginul Mobile Theme, pentru ca tema are deja o versiune pentru mobile. Pluginul este optional.

Multumesc!

Alin [tagDiv]
tagDiv Staff

Hi,

Here you can find the code so you can implement your shortcode bellow the Forgot password line – http://screencast.com/t/sGHn1sAjRkKA

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

We did not tested any fb plugins with our theme, but based on many users reports it should work properly with the theme. Many of our users ask about how to implement the plugin’s shortcode in the post template as you can see – https://forum.tagdiv.com/topic/change-the-location-of-facebook-comments-on-post/https://forum.tagdiv.com/topic/facebook-comments-and-share-buttons/ so this means that it works.
Also you can try to use the plugin directly from Facebook – https://forum.tagdiv.com/topic/anybody-implemented-fb-comments/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You will need custom modifications for this as the mobile logo was designed to appear on the mobile header between the menu and search icon.
I will provide a css for you can start customize this, but you will need some additional changes for you specific case. Try this custom css in Theme Panel > Mobile Theme > Custom Css – http://screencast.com/t/bmIzvSCmeG

.td-main-menu-logo img {
float: none;
display: table;
margin: 0 auto;
top: -60px;
}
.td-header-wrap {
margin-top: 60px
}
.td-main-menu-logo {
float: none;
}

It worked on my side but you will need to adjust for your specific case. If you don’t have experience I’ll suggest to get someone to help you as we don’t provide custom services.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

So what you would like to do? Do you want to change its color?
You can try this custom css in Theme Panel > Custom Css – http://screencast.com/t/YCO05sxaW

.td-header-top-menu .td_ul_login a {
color: #ff0000;
}

Unfortunately there is no login widget available, it was implemented only for top menu and mobile menu.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

On that site it is used the Magazine demo, which has this design – http://demo.tagdiv.com/newspaper_magazine/
You can install the News Magazine demo without content and set a background image – https://forum.tagdiv.com/installing-demos/ and you will have that box design.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You can translate Trending Now from Theme Panel > Translate – http://screencast.com/t/h70c6gHNU0l

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You can use do_shortcode function and place a custom ad above the title and one bellow. Please check this topic as reference – https://forum.tagdiv.com/topic/adsense-ad-below-post-title/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please download the theme again from your envato account and re-install it as this issue was fixed. Or you can try add this quick fix – https://forum.tagdiv.com/topic/mobile-version-fail-after-7-3-update/#post-125144http://screencast.com/t/jk6wgbqEB
Let us know how it goes and if you still have issues please send an email at contact@tagdiv.com and provide wp-admin access so we can take a look. Also paste a link to this topic.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Thanks for letting us know!
Unfortunately the W3TC plugin is not tested with the theme and it is a complex plugin which has many settings that could conflict with the theme. So you will need to check the plugin’s settings and see what couse this issue.
We recommend Wp Super Cache with this configuration – https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you want to uninstall the W3TC plugin please check this tutorial – http://journalxtra.com/wordpress/uninstall-w3-total-cache-proper/ as it is not enough to deactivate and delete it.

Hope this helps!

Alin [tagDiv]
tagDiv Staff

Buna ziua,

1. Daca folosesti templaturile de post ale temei, exista o optiune sa setezi un template default in Theme Panel > Post Settings – https://forum.tagdiv.com/default-post-templates/
2. Block-ul folosit pentru Related Articles este predefinit si nu exista o optiune sa setezi alt block sau modul. Daca vrei sa schimbi modulul folosit pentru related articles pe tema mobila(si nu numai) va trebui sa modifici codul si nu exista decat 2 module construite pentru mobile theme plugin – http://screencast.com/t/qrv5vdQ0lHF

Multumesc!

Alin [tagDiv]
tagDiv Staff

Hi,

Please make sure that also the plugins provided with the theme are updated(Visual Composer, Social Counter..), you can find them in plugins folder from the theme package that you download from themeforest – https://forum.tagdiv.com/whats-included/https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
If all of these are updated(theme, plugins) and the issue persist, please disable all your plugins except Visual Composer, clear all the caches and check again.
Let us know how it goes and also provide your site url via email at contact@tagdiv.com so we can take a closer look and paste a link to this topic.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I recommend to use the Visual Composer version provided and tested with the theme. Newspaper 7.3 package contains and it was tested with Visual Composer 4.12 – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Speed Booster is an optional plugin and it can be used to move the css and js resources to the footer, you can check the pagespeed optimization guide – https://forum.tagdiv.com/how-to-make-the-site-faster/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please disable all your plugins except Visual Composer, clear all the caches and see if the warning is still there. I suspect it comes from a plugin that you use.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Thanks for letting us know! I have added it on our list and it will be fixed in a future theme update.
Please try this custom css in Theme Panel > Custom Css for a quick fix – http://screencast.com/t/KEYpJ1Um

#td-mobile-nav .td-menu-socials {
height: auto;
}

Thanks!

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