Hi,

I have checked your site and it is fine, at least from my side – http://screencast.com/t/cE0lUfPD
If you still have issues you can contact us via email at contact@tagdiv.com and we will take a look. Also I can access wp-admin page without any issues.
If you want you can follow this guide and disable all your plugins through ftp (rename the plugins folder) so you can access the wp-admin page – https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F

Thanks!

Hi,

Do you refer to these socials? – http://screencast.com/t/5tKjeCQ9J5
These share buttons are not added by the theme, please check your plugins.

Thanks!

Hi,

The theme doesn’t have this option, you will need custom modifications to have the same functionality for other categories. The featured category is defined in config file – http://screencast.com/t/6LX9ZIax – https://forum.tagdiv.com/featured-posts-2/
However the tagdiv blocks have multiple filter options that may help you – https://forum.tagdiv.com/block-settings-tutorial/

Thanks!

• This reply was modified 10 years by Alin [tagDiv].

Hi,

The mobile theme plugin is optional and is a lighter theme, without any options in this regard, you can read more about it here – https://forum.tagdiv.com/the-mobile-theme/
The theme comes with a mobile version so if you want the same content like on desktop, with the font settings that you set from Theme Panel, you can disable the mobile theme plugin.
A solution if you want to use the mobile theme plugin is to use custom css and the font style.

Thanks!

• This reply was modified 10 years by Alin [tagDiv].

Please send an email at contact@tagdiv.com and provide wp-admin access, so we can take a closer. Also paste a link to this topic so we can know who you are and what the issue is.
We will get in touch as soon as possible during the working hours – Monday – Friday: 8:00 AM – 17:00 PM

Thanks!

• This reply was modified 10 years by Alin [tagDiv].

Hi,

You can set a line-height in Theme Panel > Theme Fonts for menu items, for example – http://screencast.com/t/QOhhxIwAz8 – http://screencast.com/t/qKdnsjdes3z

Thanks!

Hi,

We provide some solutionsto optimize the images on the pagespeed tutorial – https://forum.tagdiv.com/how-to-make-the-site-faster/ that you could try.

Thanks!

Replied via email!

Hi,

The full width of the iphone is 320px, but we have also some padding right and left to center the post content. You could try to use a smaller ad size or you could try this custom css in Theme Panel > Mobile Theme > Custom Code – http://screencast.com/t/ZQspc17MlwaZ – http://screencast.com/t/vs45OENUQiv

.td-post-content .td-a-rec {
margin: 20px -15px 15px !important;
}

Hope this helps!

Hi,

Do you mean that you cannot disable the Big Grid from category page?
Please check this without any plugins active except Visual Composer and see if it works. Is this happens only for category settings or the theme settings are not saved?
Let us know and send an email at contact@tagdiv.com if it still doesn’t work and we will take a look as soon as possible. Also paste a link to this topic.

Thanks!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin access and we will take a look as soon as possible, but please make sure you use the latest theme version 7.2 and the Social Counter 4.1. Also paste a link to this topic and we will get in touch Monday as we don’t work on weekends.

Thanks!

Hi,

Please disable all your plugins except Visual Composer, clear all the caches and check again.
Do you have this issue in backend?
In this case if you switch to a wordpress default theme, do you still have this issue?
Please provide more details and if you want you can send an email at contact@tagdiv.com and provide wp-admin access so we can take a look. Also paste a link to this topic so we can know who you are, as we get a lots of emails.

Thanks!

Hi,

If you want to change this, you can edit td_module.php – http://screencast.com/t/KKBBN6lUK

Thanks!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin access so we can take a closer look to this issue. Also paste a link to this topic so we can know who you are and what the issue is as we get a lot of emails. We will provide and answer as soon as possible.

Thanks!

Hi,

1. Just edit your page and using Visual Composer pagebuilder add the Big Grid element to your page content – http://screencast.com/t/HQ3aUjAcRPor
Maybe this tutorial can help – https://forum.tagdiv.com/homepage-how-to-build-and-set-it/ – https://forum.tagdiv.com/how-to-use-visual-composer/
You can create a new page and play a little using Visual Composer, create new layouts and new elements just to make an idea how it works. It is not so difficult and you will manage to make an idea, if you never use it before.

2. You don’t need to buy or register Visual Composer, it is licensed to the theme, please read more here – https://forum.tagdiv.com/topic/how-to-update-visual-composer-2/ and in the update guide – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

3. I’m not sure what you mean. Do you want to place it in the sidebar? You can do this from Widgets area.

4. Do you have any articles on your site? From what I see you don’t have – http://screencast.com/t/agPPJ0pqhdUl I guess that’s why the Big Grid doesn’t appear on your site, if there are no posts to display, the tagdiv elements will not appear.
I suggest to follow some wordpress tutorials, you can find some of them also in our documentation – https://forum.tagdiv.com/newspaper-theme-documentation/ and then please check the theme documentation to make an idea about the theme settings and features.

Hope this helps!

Hi,

You did not provided your site url so we can inspect this. Also you could change the header template if you have many menu items and you can reduce the font size for your items.
The modifications for stylesheet file should work, also if you paste the code in Theme Panel > Custom Css. Please clear all your caches, maybe it is a caching issue.

Thanks!

Salut,

Ai updatat tema de la versiunea anterioara 7.1.1?
Te rog incearca sa uploadezi tema din nou pe ftp pentru a fi siguri ca toate fisierele au fost updatate, vezi acest ghid – https://forum.tagdiv.com/how-to-update-the-theme-2/
Updateaza de asemenea si toate pluginurile temei – https://forum.tagdiv.com/whats-included/
Daca problema persista trimite un email la contact@tagdiv.com si da-ne wp-admin si ftp acces sa ne uitam.

Mersi!

Hi,

Newspaper has an fixed grid layout, responsive as it is fluid and styled for desktop/tables/mobile screens. The theme full width is 1068px(content) and it is not an easy task to change it because all the theme elements were designed for this width and you will need to redesign them.
However if you want to change the width for post pages you could try to use media queries for it – https://css-tricks.com/snippets/css/media-queries-for-standard-devices/ an example for default post style – http://screencast.com/t/YGMzwr8qC4

Thanks!

Hi,

The tagdiv composer is a different section and it is not related to Visual Composer plugin so we have moved your topic to Newspaper forum.
You don’t need to buy or register the Visual Composer plugin as it is licensed to the theme, it specified also in the update guide – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and in this topic – https://forum.tagdiv.com/topic/how-to-update-visual-composer-2/ so please ignore the update message. When a new theme version is released it will contain the latest version of Visual Composer available on market.

Thanks!

Hi,

The theme doesn’t add or manage the open graphs and we recommend Yoast Seo plugin for this – https://forum.tagdiv.com/facebook-share/ Here you can find the plugin’s documentation – https://yoast.com/wordpress-seo/

Thanks!

Hi,

From what I see your thumbs are not generated, please try to regenerate them using Regenerate Thumbnail or Force Regenerate and see how it goes. Also please make sure you have GD Library installed as wordpress requires it for cropping. You can see it in your Cpanel, if not, contact your hosting provider.
Let us know how it goes and if the issue persist please contact us via email at contact@tagdiv.com and provide wp-admin access so we can take a closer look.

Thanks!

Hi,

The theme has some server requirements and also there are some recommendations for php.ini for better wordpress and theme functionality – https://forum.tagdiv.com/system-status-parameters-guide/ Like it is specified in that guide this may differ from server to server and it is recommended to read your host documentation for this or ask them about this to tell you where you need to make these changes and what are the limitations in this regard.
Also if you did not have this issue before and the theme worked properly, this means that you have changed something to your current install, maybe a corrupt htaccess or low php memory, you can read more about this here what are the steps to debug this issue – http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

Thanks!

Hi,

Like Bogdan stated above the mobile theme comes with it own templates and the homepage content has a grid which displays featured articles and the latest articles section. There are not other sorting, filtering options in backend and also the offset feature is not available. We will consider it in future theme updates and also more options for mobile grid.

Thanks!

Hi,

The Opera Mini is not one of the supported browsers, sorry – http://screencast.com/t/5wri4WyRdw

Thanks!

Hi,

You don’t need to buy or register Visual Composer plugin as it is provided with the theme and you already use it. Bogdan suggested to edit the page(Home) and you can remove the image from there – http://screencast.com/t/8iU5clq0wSs

Also I suggest to check the theme documentation – https://forum.tagdiv.com/newspaper-theme-documentation/ Here you can find more details how to create your own homepage and how to use Visual Composer – https://forum.tagdiv.com/homepage-how-to-build-and-set-it/ – https://forum.tagdiv.com/how-to-use-visual-composer/

Thanks!