Hi,

I have replied about this few days ago via email and I have made some suggestions in this regard.
Please check it without any plugins except Visual Composer and Yoast Seo and check one of you articles on fb debugger(Scrape again to refresh it) and see how it goes.

The theme doesn’t have a social login system, you will need to implement a plugin if you need this.

Thanks!

• This reply was modified 10 years by Alin [tagDiv].

Hi,

Please try this css solution in Theme Panel > Custom Css until we will fix it in the next theme version:

body {
cursor: pointer;
}
#td-outer-wrap {
pointer-events: none;
}
.td-header-container, .td-container {
pointer-events: auto !important;
cursor: default;
}

Hope this helps!

Hi,

Unfortunately the theme doesn’t have any template with recipe schema markup, but you can try to create a custom template with this kind of markup, please check this topic(this is not so easy if you don’t have php experience) – https://forum.tagdiv.com/topic/need-to-customize-the-single-post/

You can set a Big Grid and style globally or for each category, just check Theme Panel > Categories – http://screencast.com/t/nMTIuB87IC
Please provide more details if this is not what you mean(some screenshots with you settings) and your site url.

Thanks!

Hi,

I have replied 5 hours ago – http://screencast.com/t/VOsPIBw3 Bogdan asked you to provide wp-admin access so we can deactivate your current license and then you will be able to activate the theme again.
And for future if you send email please paste the full url not the post number – http://screencast.com/t/8HDS9jqIlfx8

Thanks!

Hi,

I’m not sure how you have implemented the code in your case and I’m really sure about the broken links you say. I guess that WP_CONTENT_URL could cause this, but you should get some specific errors in the console. Unfortunately I cannot provide you a solution for this, but if you want you can send an email at contact@tagdiv.com and provide wp-admin access and we will take a closer look where the issue is and try to provide you some suggestions. Also paste a link to this topic.

Thanks!

Replied via email!

Hi,

Please make sure you use the latest theme version 3.0 and update also the plugins provided with the theme (Visual Composer, Social Counter).
You can follow these guides(update using ftp method) – https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
If the issue persist please send an email contact@tagdiv.com and provide wp-admin access so we can take a look and provide an answer as soon as possible. Also paste a link to this conversation.

Thanks!

• This reply was modified 10 years by Alin [tagDiv].

Hi,

You can use the Author Box block/widget to display all your registered users or some of them using the filter options – http://screencast.com/t/y8DTfnzm – http://screencast.com/t/FAWKBeLCY

Thanks!

Hi,

If you use the Mobile Theme plugin please note that it doesn’t support Visual Composer and on mobile devices it will be loaded a predefined content(grid, latest articles) – https://forum.tagdiv.com/the-mobile-theme/
If you want the same content like you have on desktop, please disable Mobile Theme plugin.

Thanks!

Hi,

Unfortunately this cannot be done only with custom css it requires also javascript code which is used on both designs and this is not an easy task. It is not a simple css code and I cannot provide you a solution, sorry!
I have already add this request on our features list and we will consider for future to add a second Homepage Post block like it is on Newsmag theme – http://demo.tagdiv.com/newsmag/homepage-news/ but I cannot provide a date when it will be implemented.

Thanks!

Replied via email!

Hi Bryson,

The system implemented and used by the theme detects shortcodes on the page and in this case the page will not have title and you are right it is specified that only when V.C. is used the page will be without title.
Thanks for notify this and for your explanation. I will add this on our list as reference and our programmers will modify the code in this regard.

Have a nice day!
Alin V.

Hi,

There is no option to have a different color for each menu item, but you could do this using custom css, here you can find an example how to target them – https://forum.tagdiv.com/topic/different-colours-for-menu-buttons/ You will need some basic css skills as the theme doesn’t have an option to change the color/hover color for each menu item.

Regarding the home icon please check this guide to add it – https://forum.tagdiv.com/how-to-add-icons-in-menu/ I have tested this and did not found any issues.

Thanks!

Hi,

Did you updated also Visual Composer plugin?
The latest version of Visual Composer provided with the theme is 4.11.2 so please check what version you have and if you need to update please check this guide – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
If the issue persist check this only with Visual Composer active, disable all other plugins and see how it goes.
Let us know and if you still have issues please send an email at contact@tagdiv.com and provide wp-admin access so we can take a look and also paste a link to this topic.
We will provide an answer as soon as possible and please note that we don’t work Monday 20 June due to a public holiday.

Thanks!
Alin V.

Hi,

Please check the row settings and make sure you don’t stretch the content as the tagdiv blocks were not designed in this regard – http://screencast.com/t/CqBYD9FN6I
Also try to create another page and see if you still have this issue.
If the issue persist please send an email at contact@tagdiv.com and provide wp-admin access so we can take a closer look and also paste a link to this topic so we can know who you are and what your issue is. We will provide an answer as soon as possible, probably Tuesday during the support hours because we don’t work on Monday 20 June.

Thanks for understanding!

Hi,

I’m not sure what you mean on search template and also on live ajax search the posts will be displayed by latest – http://screencast.com/t/bo7XXGfhp
Please provide more details.

Thanks!

Hi,

Please make sure that the plugin is active on pages (by default it should be available on pages) – http://screencast.com/t/hkbAtrcZzHqD – http://screencast.com/t/oOwOgTmX5M – https://forum.tagdiv.com/how-to-use-visual-composer/
Let us know if you still have issues with it.

Thanks!

Hi,

Do you have an issue importing Newspaper default demo?
Please verify and increase the System Status parameters to at least recommended values – http://screencast.com/t/9RXWZI0YND – https://forum.tagdiv.com/system-status-parameters-guide/ and also please disable all your plugins except Visual Composer when you import a predefined content.
If the issue persist please contact us via email at contact@tagdiv.com and provide wp-admin access so we can take a look and paste a link to this topic so we can know who you are and what the issue is.
We will provide an answer as soon as possible.

Thanks!

Hi,

You will need to edit the post template that you use and using do_shortcode function you can place it above the share buttons – http://screencast.com/t/8zXispSPY Of course paste your code in the custom ad spot that you want to use from Theme Panel > ADS – http://screencast.com/t/7piXBet1

<?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]');?>

Thanks!
Alin V.

• This reply was modified 10 years by Alin [tagDiv].

Hi,

@jydnyc I’m glad you have figured out and solved this!

@billg76 Please check the installation guides(ftp and wordpress) – https://forum.tagdiv.com/install-via-ftp/ – https://forum.tagdiv.com/install-via-wordpress/
If you install the theme via wordpress please unzip the zip file that you download from themeforest, it contains Newspaper-tf folder that you can find the theme zip file, the theme plugins and so on – https://forum.tagdiv.com/whats-included/
So please upload this file – http://screencast.com/t/qw0riTrec

Thanks!

Hi,

I have checked your site on Firefox and IE and did not found any issues with the image – http://screencast.com/t/DT5KTNY1yX29 – http://screencast.com/t/e5zc7YTb
Please clear all your caches and also the browser cache – https://kb.iu.edu/d/ahic

Thanks!

Hi,

Unfortunately there is no option the font size for category description, but you could use custom css in Theme Panel > Custom Css and change the size and also add background color. Try this code: http://screencast.com/t/vZjKAVR5vKX

.td-category-description {
background-color: #f4524d;
}
.td-category-description p {
font-size: 20px;
}

Thanks!

Hi,

This is how the Visual Composer element works, we don’t alter the Visual Composer code or functionality, the theme was designed to support the plugin and we register our own blocks. On our blocks we use add_image size function and the thumbs are used on modules and blocks, you can read more about this – https://forum.tagdiv.com/thumbnails-vs-featured-image-size/ – https://forum.tagdiv.com/featured-image/ so you can use tagdiv blocks if you want.
So for your Visual Composer element you could create a custom grid and set the post image size – http://screencast.com/t/FInktJtG14 Here you can find more details about the Grid Builder – https://wpbakery.atlassian.net/wiki/display/VC/Grid+Builder – https://wpbakery.atlassian.net/wiki/pages/viewpage.action?pageId=3604488

Thanks!

Hi,

Please install and activate the Social Counter plugin provided with the theme – http://screencast.com/t/DvsKFDenO4 and the Social Counter block will appear on your page. If you don’t want to use it, just edit your homepage and remove it – http://screencast.com/t/I9A2ZBmU
If you want to use it please check this guide and configure it – https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
I also checked your post and the article top ad appears properly – http://screencast.com/t/YhcfMNDT

Thanks!

Hi,

@mystudent Please send an email at contact@tagdiv.com and provide also ftp access for more investigations. Also paste a link to this topic.

Thanks!
Alin V.