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Alin [tagDiv]
tagDiv Staff

Hi,

I cannot suggest you to use a page instead of a category and also it is not good to have duplication on your site(the same name even it is category, page or post). The theme doesn’t have such an option to use Visual Composer for category template, so if you want to use a custom page(like you have now) you will need to use a redirect plugin.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I have checked your site but did not found any issues – http://screencast.com/t/VN56IyBgfvf please clear all the cache, also the browser – https://kb.iu.edu/d/ahic

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Do you refer to the featured image that is cropped on modules? The modules have thumbs with different aspect ratio and a part of the image may get lost on the cropping process. You could read more about the featured image size here – https://forum.tagdiv.com/thumbnails-vs-featured-image-size/ and also on newsmag documentation(the principles are the same) – https://forum.tagdiv.com/newsmag-featured-images/
Please provide more details and your site url if this is not what you mean.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please check this guide about how to embed a fb video – https://developers.facebook.com/docs/plugins/embedded-video-player
The body tag is open in header.php file – http://screencast.com/t/EJnYbXhWGlPY
Paste the embed code in text html mode – http://screencast.com/t/J1EpADWmhttp://screencast.com/t/7Zv1KABH5mH

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The second link is still valid – http://pastebin.com/ZCMsxeKR

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

If you want to have a page with all your contributors you can create one and use Author Box block – http://screencast.com/t/91uDL9Jzhttp://screencast.com/t/0dXLQwkdUr You can select the authors/contributors that you want to display using the author ID – http://screencast.com/t/tfgtw3U6E
Also if you want to display the author’s bio, please add this code in td_block_authors.php file – http://screencast.com/t/WK0YhKefG0ahttp://pastebin.com/WHkGgzsX
And use this custom css in Theme Panel > Custom Css – http://screencast.com/t/QB2j8KU4

.td_top_authors .item-details {
height: auto;
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please check this guide to update the theme from version 4 – https://forum.tagdiv.com/how-to-update-the-theme-2/
After you do a clean update and update the plugins that come with the theme you will have to run the script(to import old settings, rename the shortcode..). First please make a full backup of you current installation(also database) – https://codex.wordpress.org/WordPress_Backups
Please note that Newspaper 6 is practically a new theme, so if you have old custom modifications to the files or custom css will not work, you will have to adjust and re-add them. Unfortunately you have to re-add the widgets to your sidebars(the custom sidebars will be imported – you don’t have to create them again) as they will become inactive or doesn’t exist in version 6.

Hope this helps!

Alin [tagDiv]
tagDiv Staff

Hi,

I said above that the primary category is displayed in alphabetical order, if you don’t set it from Post Settings, so you will have a category on modules even if you don’t set it. I have checked your site and you don’t have category tag on modules enabled, please check Theme Panel > Block Settings – http://screencast.com/t/vHvXe8Fc
Please check the documentation – https://forum.tagdiv.com/category-tag-on-modulesblocks/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

It doesn’t matter the number of comments, only the order will be influenced by this
http://screencast.com/t/s2n2C28mXs
http://screencast.com/t/3lJokFFYa
http://screencast.com/t/zmP0upu2bUw
http://screencast.com/t/zeVsYzZzycG

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Not all the code just the highlighted code – http://screencast.com/t/9OwerOdl

Hope this helps!

Alin [tagDiv]
tagDiv Staff

Hi,

Unfortunately I cannot provide an accurate solution to this as we did not made any tests regarding this. The above solution helped many users to fix this issue, but if you say that didn’t work in your case, I can only suggest to find an online solution. I have searched regarding this and I paste bellow some topics that may help you:

http://schock.net/articles/2013/07/03/hosting-web-fonts-on-a-cdn-youre-going-to-need-some-cors/
https://forums.aws.amazon.com/thread.jspa?messageID=404768

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The theme doesn’t have such an option and I suggest to find a plugin that may help you. I don’t know if this can help, but the on the block settings you can set the category and also the tag in the same time – http://screencast.com/t/o3gJ5oneip
If you need another implementation I suggest to get someone to help you with this, as we cannot provide custom work at this time or like I said above try to find a plugin.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You try to add a php code in javascript that’s why is not working do_shortcode, unfortunately it is not easy to implement such of code and I cannot provide a solution, I suggest to hire a professional developer to do this for you, as this is not an easy task and we cannot provide custom work at this time, sorry!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Try this custom css in Theme Panel > Custom Css – http://screencast.com/t/HPLkWkRQ3e

.woocommerce .upsells h2 {
color: #fff;
}

I will also add this to our list for the next update.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please implement it via custom fonts, check this guide – https://forum.tagdiv.com/using-custom-fonts/ and see if it works.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

This is on our list and we will try to find another implementation for this as soon as possible.
A quick fix for you is to remove this condition – http://screencast.com/t/gMeF9WvO

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please increase the php memory – https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
Regarding the pagespeed optimization please check this guide – https://forum.tagdiv.com/how-to-make-the-site-faster/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I have checked your site and did not found this error in the console – http://screencast.com/t/j3FM3sWA4xgD
Did you solved this issue? Please provide a link.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please try this custom css in Theme Panel > Custom Css – http://screencast.com/t/m80dt0PicFQ

@media (min-width: 768px) {
.single_template_1 .td-featured-image-rec {
float: right !important;
margin-right: 0 !important;
margin-left: 21px;
}
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I have told you that this solution is for post published in last 2 days, not for comments added in last 2 days for all posts. It will pull the articles posted in last 2 days then it will sort them by number of comments. You realize that making this for comments added in the last 2 days for all posts it needs to create something similar to the 7 days order. Unfortunately I cannot provide a solution for this as requires to review all the code and the time doesn’t allow us to provide custom work, sorry!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You can make your changes here in td_module_single_base.php file to affect all post templates – http://screencast.com/t/Cljo3UXcK If you want to do the same on modules here you can change it – http://screencast.com/t/WjjH7jIw

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Module 4 is NOT equal to Block 4, please check this here to make an idea how the modules are used to create blocks – http://screencast.com/t/eDt7siRcNWT Module 4 is used only for first article on block 1 or 17 – http://screencast.com/t/KjLmYN5o8Jr So there is not complete block designed by module 4.
To have the exact thumb size on block 4 you will need custom modifications and change this in td_config file – http://screencast.com/t/tVABsLJVyLUI Or add a new thumb size and use it only for module 2 – http://screencast.com/t/2dr7D8CC
My suggestion is to use block 5 or 6 if you need a larger thumb – http://demo.tagdiv.com/newspaper/block-5/

Regarding the SEO title, you can change it from your homepage using Yoast Seo – http://screencast.com/t/npRnXROk

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Unfortunately the theme doesn’t have this wordpress options for the pop up sign in widget and you will need custom modification for this. I will add your request on our list and if we will find a solution, it will be implemented in one of the futures updates.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I have checked your site and I see that you have added the class properly to the row, but the sticky sidebar doesn’t work because it doesn’t have enough space to become sticky – http://screencast.com/t/TxYRyY5oI
So try to increase the number of post from your page content(for example block 1 in the above screenshot), or try to add another block bellow the block 1, so the sidebar will become sticky until the second block.
Please check this to make an idea(just create a test page and try) – http://screencast.com/t/roBp3LlM

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Yes, should be no issues if you already use version 6 of the theme. There were not so many changes like from version 4 to 6, when the entire theme’s code was changed, so in your case should not be any issues. First please make a full backup(current installation and database), just to be sure that you can revert in case something goes wrong. Please note that you have to update also the plugins that come with the theme, there is no automatic update for them.
If you have issues with automatic update, please try to do this via FTP – https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks!

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