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Alin [tagDiv]
tagDiv Staff

Hi lwweb,

I also have the “The Events Calendar” plugin active on my side but I could not recreate your issue, the event appears on category page as it should.
Please check this without any plugins active except of Visual Composer and Events plugins, clear cache and see if you still have this issue. Also if you use child theme, switch to the main theme and verify this.
If the issue persist please send an email at contact@tagdiv.com so we can take a look(provide more details, the page where you have this issue..), also paste a link to this topic so we can know who you are and what your issue is.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please try to remove this code – http://screencast.com/t/l5wOtEPmOtEN then use fb debugger and fetch new scrape to refresh it, you should not have the author when the articles is shared – http://screencast.com/t/nzDTXd3k

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Yes, unfortunately you will need custom modifications for this and I suggest to get someone to help you with this as it is not an easy task to separate them as we cannot provide custom work, sorry! Or maybe try to find a comments plugin that allows this.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Yes, it could be an issue on site where you have SSL Certificate. I guess you should get a warning in the browser’s console, please check it.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Like I said above, unfortunately the like buttons must be enable on your post page to have twitter pop up. If you don’t want the like buttons to be visible, you can hide them via custom css in Theme Panel > Custom Css – http://screencast.com/t/FpLkdMhMz7p

.td-post-sharing-bottom .td-classic-sharing {
display: none;
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You can change the date format and add also the time from WP Settings – http://screencast.com/t/9mSxTGrKKS

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Yes, there is an option in Theme Panel > Post Settings, just enable general modal image – http://screencast.com/t/8QqiSCBSE So all the post content images will be open in the lightbox.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com and provide wp-access so we can take a look, also paste a link to this topic so we can know who you are and what your issue is.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You will need custom modifications for this, as like I said above the block ajax categories consider the block title length and the length of the category name and display how many categories is possible. So you for other blocks the title length can differ(also the categories number) and you add a custom css it may break the layout, so you need more custom modifications also in the code and it is not an easy task. I suggest to hire a professional developer to do this for you as we cannot provide custom work at this time, sorry!
Please check this example to understand what I mean:
*You can add a custom css for this – http://screencast.com/t/7yvlAkDR72
*But if the block title differs – http://screencast.com/t/q4C0aQH0Jt0r

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please check this also without any plugins active except of Visual Composer, clear cache and purge you files if you use CDN. Then disable any js/css minification(it may cause some issues) and also the CDN.
Create a test page, add a block with this kind of sort order and see how it goes.
I have checked this again on my side and did not found any issues.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

1. You have to create the shop page and add the title like this – http://screencast.com/t/Ka7nhasy9Qf6 Then set your shop page from Woocommerce settings – http://screencast.com/t/xSlOqLXtmqpq
You can uncomment the breadcrumbs from the woocommerce template – http://screencast.com/t/PVp3i4U72
2. For contact page you can use pagebuilder with title template – http://screencast.com/t/IlidAcl2DQlj
3. Regarding the social counter issue, please note that is not live count, it may need some time to update the counter. Also you can try to clear cache if you use a cache plugin.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please check this guide to set the leverage cache and optimize images – https://forum.tagdiv.com/how-to-make-the-site-faster/ also the Christopher topic may help – https://forum.tagdiv.com/topic/tutorial-pagespeed-2015/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I’m not sure what you are trying to do. You can find the code here if you want to alter it – http://screencast.com/t/14PSlF1wIiJ4

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please check our demo, the theme is identical with the one we are deliver to our customers and the reviews are properly displayed on the search – http://screencast.com/t/YsokLPsinnVn
Please try to ask about this on google support, they may have some clues about this. Let us know if you receive any answer.
We are also investigating this issue, but it may take some time until google is indexing the pages on our website. If we find something we will fix it.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Not sure to what you refer, please provide more details.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You don’t have to use ajax filter on your block(s), please disable it – http://screencast.com/t/XJE267ujM and just use category filter(or any other filter options) – http://screencast.com/t/9sjH1iu9tcT

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please disable all your plugins and check again if you can upload an image. Also please check if the GD Library is installed on your server and ask your host about this.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin access so we can take a look, also paste a link to this topic so we can know who you are and what your issue is. We will answer as soon as possible!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please disable all your plugins except of Visual Composer, clear cache and see if you still have this issue. Maybe it is caused by a plugin. I could not recreate this.
This is how by default should look on modules – http://screencast.com/t/KOl9IjCzIX5
Please provide more details if this is not what you mean.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,


@euzebius
This is how it was designed if you don’t have the a featured image the placeholder thumb will appear on modules. You can disable it from Theme Panel > Post Settings – http://screencast.com/t/ugfP0rr0mTln but please note that some blocks may need the thumb as the css may be applied on it.
Or you can replace it with your image like I suggested above.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please provide a link where you have this issue so we can take a look. Also please check Big Grid settings on your page and try use it by default(just to see if it appears) – http://screencast.com/t/2LZkTlQCN Also clear the cache.

Thanks!

Alin [tagDiv]
tagDiv Staff

Replied via email!

Alin [tagDiv]
tagDiv Staff

Hi,

For which post template did you done this modifications? Also what child theme version do you use?
Please provide more details and also use pastebin.com and provide your custom modifications so I can check this.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Using php 7 should not be a problem(older versions than we specify in the docs may create issues) as you can see also in our documentation – https://forum.tagdiv.com/requirements-for-newspaper/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Installing the Newspaper theme this doesn’t mean that it will automatically change the old shortcodes for you homepage. You will have to create a new page using the Visual Composer pagebuilder, set the page template.. – https://forum.tagdiv.com/block-settings-tutorial/ also a video tutorial that may help – https://www.youtube.com/watch?v=rgWqozuqmJk then set it as frontpage. You don’t have to be a developer to do this, just to have some basic WordPress knowledge and also we will answer for the theme related issues. Please note that if you install the demo without content it will import only some fonts, colors… it will not add new pages, posts, categories and also it will not change the frontpage.
Also if you want to keep your site running, you can install the theme on a subdomain to customize it. You can find more information on the subject here: http://www.passiveincomereality.com/how-to-create-a-sub-domain-in-wordpress/ You can also find a plugin for maintenance. Something like https://wordpress.org/plugins/wp-maintenance-mode/

Hope this helps!

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