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Anamaria
tagDiv Staff

Hello,

If I understood it correctly you want to make the layout full width, then to change the website width, you need to make sure that you don’t have set a background color/image in the Theme Panel because this makes your website boxed. Make sure this option is disabled => https://www.screencast.com/t/ejiNPCBF
To set a page to full width, you’ll need to edit it with tagDiv Composer like this -> https://i.imgur.com/i5IUJ9E.jpg add or select a row and stretch it after your needs -> https://i.imgur.com/WKYebPX.jpg -> https://i.imgur.com/TO1BZ3M.png -> https://i.imgur.com/Yq8UCv3.jpg

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, our theme doesn’t have an option to counter the number of Social Shares.

Thank you!

Anamaria
tagDiv Staff

Hello,

To change the colors you need to check when editing the homepage that a Raw CSS is set at the bottom of the image info box, like this => https://www.screencast.com/t/84nKOl1qCy you need to select that row and open it => https://www.screencast.com/t/URTsvj1ps6 and here you can change the background color => https://www.screencast.com/t/ZDkstk6wT7k -> https://www.screencast.com/t/giDkD5qu43w and the color of the title you can change in the Image info box in the tab called “Style” => https://www.screencast.com/t/bdKzdBHFBm

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello, @RKdium, @kimbright

Please deactivate the tagDiv Composer plugin, delete and re-install it again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
Also, please does a test on a subdomain and use only tagDiv plugins, and if you have a child theme, please use the main theme and clear all cache(also from your browser).

Thank you!

Anamaria
tagDiv Staff

Hello,

We have not tested this plugin with our theme so it could be the cause.
We have tested for SEO, the Yoast SEO plugin.

Thank you!

Anamaria
tagDiv Staff

Hello,

Our theme doesn’t use cookies to detect responsive version, mobile page or mobile plugin.
Our theme uses cookies to store certain data, such as youtube ids, social counter ids, Instagram, etc.

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad it was helpful.
If you have questions regarding our theme, just let us know!

Have a nice day!

Anamaria
tagDiv Staff

Hello,

At the moment we have as documentation the video sent and this presentation => https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please deactivate the tagDiv Composer plugin, delete and re-install it again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
Also, if the problem persists the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.

Thank you!

Anamaria
tagDiv Staff

Hello @gamevisionary,

As my colleague said above, you need to use Yoast SEO to get what you want.

Thank you!

Anamaria
tagDiv Staff

Hello,

If you have installed a Pro Prebuilt Website, then these settings are for Standard Prebuilt Websites, create without Cloud Templates.
These changes apply for example only when you use the standard header/footer templates (and other standard templates) from Theme Panel (not a cloud template) => https://www.screencast.com/t/4gApdblBu8 -> https://www.screencast.com/t/m1vrJsvHM
You need to edit the page with tagDiv Composer to make changes.
This is a video about how to Upload a Logo https://www.youtube.com/watch?v=HXQQygkCCJo
Also, for the favicon, please make sure you have the image in the media library and the link is correct.

Thank you!

Anamaria
tagDiv Staff
Anamaria
tagDiv Staff

Hello, you can change the additional text of the Single Post Modified Date => https://www.screencast.com/t/4IXgylb6P

Thank you!

Anamaria
tagDiv Staff

Hi,

Please make a full backup to all files and the database and contact us via email at contact@tagdiv.com . Provide
– wp-admin URL and credentials
– cPanel URL and credentials
– A link to this topic in order to identify you

Thank you!

Anamaria
tagDiv Staff

Hi,

Please check if you don’t have some cache on the Nginx server.

Thank you!

Anamaria
tagDiv Staff

Hello,

This should be the right path=> wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js

Thank you!

Anamaria
tagDiv Staff

Hello @tanvir075,

Please make a full backup and send us an email at contact@tagdiv.com and provide wp-admin login (to can login in WordPress admin zone) and the license. We will take a look at the problem and we’ll fix it.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please follow the guide from here at point 5 -> https://forum.tagdiv.com/tagdiv-composer-not-working/ and see if the problem persists after.
Also, do a test using only tagDiv plugins.

Thank you!

Anamaria
tagDiv Staff

Hello,

That option is on a single post template, not on a page.

Thank you!

Anamaria
tagDiv Staff

Hello @cheryldimof,

I understand that you managed to solve your problem, right?

Have a nice day!

Anamaria
tagDiv Staff

Hi,

Please make a full backup to all files and the database and contact us via email at contact@tagdiv.com . Provide
– admin URL and credentials
– cPanel URL and credentials
– A link to this topic in order to identify you
Also, you know we will do a test only with tagDiv plugins, and the other plugins will be disabled.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ in special please make sure this code is set in .htaccess => https://www.screencast.com/t/D3i2ZA7K
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hello @Daljit Singh,

Unfortunately, you can’t use both options, you can use only one.

Thank you for understanding!

Anamaria
tagDiv Staff

Hello,

If you use default templates and your settings are missing, then make sure you have Standard Pack installed and active https://www.screencast.com/t/UcJIBsPkztO

Thank you!

Anamaria
tagDiv Staff

Hello,

First, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps.
After, please make sure you import the database correctly, also, you can try to deactivate, delete and reinstall all tagDiv plugins and see if the problem persists.

Thank you!

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