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Anamaria
tagDiv Staff

Hello,

1. Unfortunately, you can’t have the website boxed and stretch at the same time.
3. We need to investigate what settings were made to cause that problem and you are agreed to send us – WP admin link access and credentials at contact@tagdiv.com ( please make a full backup to all files and the database before sending the email). Include a link to this topic in the email.
Also, you know we will do a test only with tagDiv plugins, and the other plugins will be disabled.
5. For blockquotes you can use this code => https://www.screencast.com/t/4OtIQQaO7w


blockquote{
display: block;
}
blockquote::before{
content: "\201C"; /*Unicode for Left Double Quote*/
/*Font*/
font-family: sans-serif;
font-size: 80px;
font-weight: bold;
color: blue;
/*Positioning*/
position: absolute;
left: -.9rem;
top:-2.5rem;
}

If you like it, you can add the code in Theme Panel -> Custom Code -> Custom CSS.

For 6 and 7, our theme doesn’t have an option for what you want.
This can be achieved only if you are using an extra plugin, but I don’t know which plugin to recommend because we haven’t tested plugins for something like that.

Thank you!

Anamaria
tagDiv Staff

Hello,

1. I am not sure I fully understand what you are looking to edit, please provide more information, like a link to your website and a screenshot with the entire menu.
2. After you add the row, and change the layout 1/3, you need to set on each column width to 33.33% and put them to display inline-block from the tab called “CSS”=> https://we.tl/t-d1M5hKysYP

Thank you!

Anamaria
tagDiv Staff

Hello,

As, jesperj, said you need to check if you have the Standard Pack plugin activate => https://www.screencast.com/t/UcJIBsPkztO

Thank you!

Anamaria
tagDiv Staff

Hello,

Please try this code => https://www.screencast.com/t/hjltko4zdMh

.home .tdb-breadcrumbs{
display:none;
}

The code needs to be set in the Theme panel -> Custom code -> Custom CSS => https://www.screencast.com/t/fxetQe24ZHf and delete the previous code.

Let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hello @design4lunch,

This can be from the firewall or security module which blocks admin-ajax.php request.
Please before doing the update, disable the all extra plugins you use and try to make the update manually, this is a guide that can help you => https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/

Thank you!

Anamaria
tagDiv Staff

Hi,

I answered you on this topic, please check it https://forum.tagdiv.com/topic/i-have-a-problem-about-404-page/#post-395428

Thank you!

Anamaria
tagDiv Staff

Hello,

I made a test on iPhone and for me looks fine => https://www.screencast.com/t/D4F39D5KJ21
The version is ios 14.4.2, maybe it’s a problem for older versions of iso.

Thank you!

Anamaria
tagDiv Staff

Hi,

I answered you in the other topic related to this problem https://forum.tagdiv.com/topic/how-to-show-last-updated-date-in-posts/ please check it.

Thank you!

Anamaria
tagDiv Staff

Hello,

I made a video for how to hide the author and date and how to change the additional text => https://we.tl/t-xw7rlXKQH3

Hope this helps you to understand better the settings!

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure you have a Single Post Template -> https://www.youtube.com/watch?v=I1R3j1QYod0and I made a video that I hope helps you better => https://we.tl/t-o9JMd7ub79

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure you have the Standard Pack plugin activate => https://www.screencast.com/t/UcJIBsPkztO

Thank you!

Anamaria
tagDiv Staff

Hello,

Usually, this error appears when the requirements aren’t set like in our guide, please make sure you have added the limit also in your wp-config.php file, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) – https://forum.tagdiv.com/requirements-for-newspaper/
please increase all lower requirements and follow all steps; make sure that the theme is activated and use an SSL plugin for HTTPS.
Also, please check what version of PHP you have, we recommend version 7.3.

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

This is the structure of menu created in Appearances -> Menus(submenu) => https://www.screencast.com/t/hHgTzFQ1OdBS
You can find more information about the main menu, and how to set the submenu in this guide -> https://forum.tagdiv.com/main-menu/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure that the update procedure is done correctly: https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, if the plugins aren’t updated, you can try to update manually: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Also, before the update, please make a full backup, also will be recommended to disable all extra plugins and child theme (if you use).

Thank you!

Anamaria
tagDiv Staff

Hi,

If I understand correctly when you try to delete a row you received the error above.
For this, please make sure that you do not have any plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
After you have only theme plugins try again to delete the row, and see if the problem persists.

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, I can’t see your screenshot -> https://www.screencast.com/t/b69UapPv
Please deactivate the tagDiv Composer plugin, delete and re-install it again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc clear all cache(also from your browser), and check if the problem persists.

Thank you!

Anamaria
tagDiv Staff

Hello, @rudolfburgaj,

You can disable the option the Auto Loading on the Single Post Template with tagDiv Composer -> Show site wide settings => https://www.screencast.com/t/4RnV1CnxiuA

Thank you!

Anamaria
tagDiv Staff

Hello,

I think you referring to edit the footer with tagDiv Composer if you go to a page where it is assigned (from Cloud Library) and edit that page with tagDiv Composer, and then you will have access to the footer also. For example, edit your homepage with tagDiv Composer, scroll till footer, click on footer zone and you can edit it.
If it is not what you mean, then please provide me with an example or maybe a screenshot with exactly what you need to achieve.

Thank you!

Anamaria
tagDiv Staff

Hello,

I think you referring to the option the Auto Loading on the Sigle Post Template with tagDiv Composer -> Show site wide settings => https://www.screencast.com/t/4RnV1CnxiuA please disable the option.
The color for Auto Loading and for the arrow on the right side is the accent color from Theme Panel -> Theme Colors -> General theme colors => https://www.screencast.com/t/elIs7vEgJQ

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please check if you use the last version of WordPress 5.7 with the last theme version Newspaper 10.4 (if you have a theme version older, than NewsPaper 10.4 and you have the latest WP version 5.7, tagDiv Composer not work) and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.

Let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure you have set the same header for the new category page created.
Also, seems the problem comes from autoptimize plugin => https://www.screencast.com/t/iKJtvlwi
please disable it, clear all cache(also from your browser) and see if the problem persists.

Thank you!

Anamaria
tagDiv Staff

Please try to activate the theme manually => https://www.screencast.com/t/GDo5doWPUM1M,
also, if you get a message like this“Sorry, you are not allowed to access this page.” ,then you can solved this problem in this way:
go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login (to can login in WordPress admin zone) and the license. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.

Let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hello,

In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please check if you use the last version of WordPress 5.7 with the last theme version Newspaper 10.4 (if you have a theme version older, than NewsPaper 10.4 and you have the latest WP version 5.7, tagDiv Composer not work) and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.

Let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hello,

I saw you have for mobile version the mobile theme plugin, if you want to use the mobile responsive version or mobile page, then you need to deactivate the mobile theme plugin.
To make full width, you need to select the row, select the viewport on phone => and set the margin left and right to -20 => https://www.screencast.com/t/p1QZxiyMEC
Also, please please send me what element you have on the nav.

Thank you!

Anamaria
tagDiv Staff

Hello,

There is a set option that makes the third element in a new row, you need to use a custom code CSS to make to display the block normally => https://www.screencast.com/t/lbwddqidite

.single .td_flex_block_1 .td_module_wrap:nth-child(3n+1) {
clear: inherit;
}

The code needs to be set in Theme panel -> Custom code -> Custom CSS => https://www.screencast.com/t/fxetQe24ZHf

Hope this helps you!

Thank you!

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