Hello,

Please send the link to your website.
Please send me a screenshot with the mobile menu and how you set it.

Thank you!

Hello,

Please increase all requirements that are lower, and follow all steps from our guide => https://forum.tagdiv.com/requirements-for-newspaper/ and see if the problem persists.

Thank you!

Hi,

Please make a full backup to all files and the database and contact us via email at contact@tagdiv.com . Provide
– admin URL and credentials
– cPanel URL and credentials
– A link to this topic in order to identify you

Thank you!

Hello,

Please try this code => https://www.screencast.com/t/ZGrPhXtg

.td-fix-index a {
color: #002868;
}
.td-fix-index a:hover{
color:#e8172d;
}

The code needs to be set in the Theme panel -> Custom code -> Custom CSS => https://www.screencast.com/t/fxetQe24ZHf

Thank you!

Hello,

I think you referring to the option the Auto Loading on the Sigle Post Template => https://www.screencast.com/t/RKZGquVSri you can disable it with tagDiv Composer -> Show site wide settings => https://www.screencast.com/t/4RnV1CnxiuA

Thank you!

Hello,

If you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

Thank you!

Hello,

To adjust the space betttween image and tite you need to use this custom code => https://www.screencast.com/t/rJK7nhCRLjt
.tdb_header_menu .far {
margin-right: 15px;
}
For the mobile menu, you can use a custom code CSS, or you can create two menus, add a row and in that row add an inner row, and on each inner column, you can set a mobile menu and a menu.
The code needs to be set in the Theme panel -> Custom code -> Custom CSS => https://www.screencast.com/t/fxetQe24ZHf

Thank you!

Hello @Telebari,

The social counter takes automatically the total of the followers, but only for Instagram need manually set the fixed count, because now is an issue.

Thank you!

Hello,

First, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps.
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Another solution for the analyzer is to comment on these lines from the code => https://i.imgur.com/cBAZiof.png
Those are warnings, for this please does a test on a subdomain and use only tagDiv plugins, and if you have a child theme, please use the main theme and clear all cache(also from your browser).
Also, if the problem persists, please make a full backup to all files and the database and contact us via email at contact@tagdiv.com . Provide
– admin URL and credentials
– cPanel URL and credentials
– A link to this topic in order to identify you

Thank you!

Hello,

This can be from the firewall or security module which blocks admin-ajax.php request.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.

Thank you!

Hello,

1.Please set the width on the submenu to auto and the menu padding to 10px 0 15px => https://www.screencast.com/t/oGTDTroed , also, if the problem persists please send the link to your website to investigate the problem.
2. It depends on what you want to customize, please give me more details so I can help you.

Thank you!

Hello,

I made a test, and for me, works fine => https://www.screencast.com/t/WYxxV0Hix3l4 -> https://www.screencast.com/t/L310yGyLp please set the line color and text color and if you have a cache plugin, please clear it.

Thank you!

Hello,

Please continue the discussion in the other topic https://forum.tagdiv.com/topic/i-have-a-problem-about-404-page/#post-395428

Thank you!

Hello,

Please tell us what version of ios you have, as you saw I did a test and for me, it works perfectly.

Thank you!

Hello,

1. The blockquote is blue, you can change the code of color => https://www.screencast.com/t/ovKfsbNCN8 also, you can change the style of blockquote, edit the post with tagDiv Composer => https://www.screencast.com/t/HbTlrP4ZV0o select the content and in the tab called “Style”, you can adjust the font size => https://www.screencast.com/t/2yepd3gJm7vr
2. You can make a list like this in the editor and you can add the link => https://www.screencast.com/t/nlgCeQ0FoF

Hope this helps you!

Thank you!

Hello,

Usually, this problem is when you use plugins that in turn require wp memory limit (WPML, revolution slider) each, in turn, requires 256 MB wp memory.
The easiest way to solve it is to double the wp memory limit.

Let me know the results!

Thank you!

Hello,

Please check if you have the tagDiv Standard Pack plugin activate => https://www.screencast.com/t/UcJIBsPkztO This shortcode can be if you use block 3 from Standard Pack.

Thank you!

Hello,

Please use an SSL that also applies to fonts.
Also, if the problem persists with the Theme Panel, please make a full backup to all files and the database and contact us via email at contact@tagdiv.com . Provide
– wp-admin URL and credentials
– cPanel URL and credentials
– A link to this topic in order to identify you

Thank you!

Hi,

If you have the Magazin Pro, please check this video => https://we.tl/t-RrhkK43DWa

Hope this helps you better.

Thank you!

Hello,

As I said above, please deactivate the tagDiv Composer plugin, delete and re-install it again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc clear all cache(also from your browser), and check if the problem persists.
Also, you can try a test on a subdomain and use only tagDiv plugins, and if you have a child theme, please use the main theme.

Thank you!

Hello, @sabyp,

1. You’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
2. WP Rocket is not tested with the theme, but many users use it without problems, but you can check this guide -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
3. Cloudflare works well with the theme if it set as in our guide https://forum.tagdiv.com/cloudflare-cdn/
4. The Lite Speed Cache plugin is untested and may cause problems with unrecognized mobile theme plugins and mobile pages, for example, but you can try it.

Thank you!

I’m sorry and I know it is not nice to see your work destroyed.

Hello, @wais2020,

I checked your website and now seems to be fine => https://www.screencast.com/t/kfOyk4uHtkY
Did you manage to solve your issue?

Thank you!

Hello @pratik95, @giriraj

Now you need to deactivate the tagDiv Composer plugin, delete and re-install it again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc and it should work perfectly without code.

Thank you!

Hello,

For those errors please, make sure that you are using the last theme version, Newspaper v10.4 and the last WordPress version 5.7.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, please does a test on a subdomain and use only tagDiv plugins, and if you have a child theme, please use the main theme and clear all cache(also from your browser) and see if the problem persists.

Thank you!

Hello, @nawfel.oussedik,

I saw that the website is under construction => https://www.screencast.com/t/a3vGtIoH8XV
Also, make sure the ID is inserted correctly => https://www.screencast.com/t/wBbP3Fu8vj
Please follow our guide: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
For Youtube please check if you have set the Youtube API in Theme Panel -> Social Networks => https://www.screencast.com/t/sJMmQsPfd and the id is => https://pastebin.com/F6ebt4uM
Unfortunately, our team is working on the Instagram issue, but you can set the Instagram fixed count with tagDiv Composer => https://www.screencast.com/t/In8UL9Q92n until the issue is resolved.

Hope this helps you!

Thank you!