Anamaria Hello,
This situation appears when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin, therefore, do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope this will help you!
Thank you!
Anamaria Hello,
This is a special block, and unfortunately for the Posts Loop, the option to exclude the category is not implemented.
You can insert another block where you can apply the filter to exclude the category.
Thank you for your understanding!
Anamaria Hi,
The theme package does indeed contain the Revolution slider. No need to activate it, simply ignore the activation messages. It is a bundled plugin, you can use it fully without the need of an activation key
– https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
How to install Revolution Slider v5-> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Import Revolution Sliders on demos -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/
Thank you!
Anamaria Hello,
You can create your own pages or you can import from Cloud Library Templates a blank page and customize it with tagDiv Composer or you can import a template page if you find one to like it => https://www.screencast.com/t/NEDNdJSb1N7
If I understand correctly you want to display some more posts from the same category, this can be done by using the filter tab from flex elements https://forum.tagdiv.com/flex-block-settings-guide/ -> https://forum.tagdiv.com/flex-block-settings-guide/ you can select the category that you want to display and set in “Show the following IDs:” => https://www.screencast.com/t/iJaRmgFhpOaC the ids for the subcategories that you want to display them.
Hope this will help you to achieve what you need!
Thank you!
Anamaria Hi,
The problem with search results page: this situation can appear when is set an offset in the cloud templates, please edit it with tagDiv Composer and check if there is an offset on posts loop element -> https://imgur.com/WE37H6O -> https://i.imgur.com/1csC6yd.png
Also, I think that the same is with the cloud tag page, edit it -> https://i.imgur.com/INApxkC.png -> make sure that you remove the offset number and let an empty field -> https://i.imgur.com/URofmxX.png
Hope this will help you!
Thank you!
Anamaria Hello,
Please note that unfortunately Thrive Cookies plugin has not been tested with Newspaper Theme, therefore, we don’t know what the settings need to be made for that plugin.
Untested plugins are not covered by the support team.
Thank you for your understanding!
Anamaria Hello,
Live search is making a live request to the database, after two seconds when the button is up.
If you use a cloud header, then you can edit it with tagDiv Composer and you can use the “search form” that can be edited -> https://i.imgur.com/1FIceUz.jpg -> https://i.imgur.com/n6837rt.jpg -> https://i.imgur.com/gHitHOI.jpg instead of search live.
Hope this helps you!
Thank you!
Anamaria Hello,
Please provide a link to your website and please make sure you don’t have a plugin conflict that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Anamaria Hello,
I’m glad that you managed to solve the problem.
If you have questions regarding our theme, just let us know!
Have a nice day!
Anamaria Anamaria Hello @kpr120,
The option is in Theme Panel -> Theme Colors -> General theme colors, please verify again, and if this not appear please send a screenshot from there. => https://www.screencast.com/t/ejiNPCBF
Hello @greenbooks,
You can set the full width as you do for the content, stretch the row on the header => https://www.screencast.com/t/tpTx2lvOcyNR
Hope this helps you!
Thank you!
Anamaria Hello,
Please check if you use the last version WordPress 5.6 with a last theme version Newspaper 10.3.9.1.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Normally if you make the settings as in our guide it should work.
Please follow our guide: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Let me know the results!
Thank you!
Anamaria Hi,
That was the way the theme was created, our developers will release a new theme version which we hope will solve as many problems as possible about CLS.
Thank you!
Anamaria Hello,
It is possible to avoid if you use a cloud for the category to get better results.
I hope that the next update will solve some of the problems related to CLS.
Thank you!
Anamaria Hello,
This is the image which applies => https://www.screencast.com/t/x5QcXfZ7Xswp, this is not the full width, is a thumb.
Thank you!
Anamaria Hello,
In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please check if you use the last version WordPress 5.6 with a last theme version Newspaper 10.3.9.1 and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Let me know the results!
Thank you!
Anamaria Hello,
I’m not sure I fully understand what you want. Do you want to optimize your website? or do you just want to delete some blocks from the page?
Please provide more information.
Thank you!
Anamaria Hello,
You can import another template that looks like the one in the voice report, or you import a blank template and you can customize it with tagDiv Composer => https://forum.tagdiv.com/tagdiv-composer-tutorial/
Thank you!
Anamaria Hello @pmdcloud,
Our theme doesn’t have an option for adding custom fields, this can be done only additional plugins, unfortunately, I can’t recommend one because we haven’t tested any of them.
Thank you for your understanding!
Anamaria Hi,
Please check if you use the last version WordPress 5.6 with a last theme version Newspaper 10.3.9.1 and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, try to deactivate ALL plugins except tagDiv ones, too if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If it is still a problem, please send us some screenshots.
Let me know the results!
Thank you!
Anamaria Hello,
Our theme use the addEventListener for few elements, and mega menu isn’t one of them.
Thank you!
Anamaria Hello,
You can get the mobile jetpack version only if you the jetpack plugin.
Using our theme you can choose from 3 mobile versions
-> mobile responsive
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If it is still a problem, please provide a link to your website.
Thank you!
Anamaria Hello,
You can add the Single Post Comments and Single Post Review Overall on posts with tagDiv Composer => https://www.screencast.com/t/oeJkq7o4
For review you can check our guide => https://forum.tagdiv.com/reviews-2/
Hope this helps you!
Thank you!
Anamaria Hello,
1. If you want to hide the Single Post Views and Single Post Comments Counter for a specific device, you hidden from CSS tab, select device -> element -> CSS => https://www.screencast.com/t/dBVQ24FZ, or if you want to remove them you select the elemnt and with a right-click you can delete => https://www.screencast.com/t/6WnNGq6NFx , or selecting the element and with drag & drop place into the deleting red zone from the bottom right of the page.
2.Please make sure you have set the youtube API like in our guide https://forum.tagdiv.com/youtube-api-key/ and check after if the problem persists.
3.tagDiv Composer is a page and cloud builder, it can be used only for pages and cloud templates, therefore you can use it on a single post template from tagDiv cloud library to adjust the layout, but not to write the post content, for this, you need to use the WordPress editor.
You can edit the page with TD Composer in WordPress->Pages => https://www.screencast.com/t/AMOjYCA7Q7p, or in front side.
Hope this helps you!
Thank you!
Anamaria Hello,
I checked your webiste and seems to looks fine the posts => https://www.screencast.com/t/6G7prMewRK
Did you manage to solve your problem?
Thank you!
