Hello,

Please make sure the folder files permissions are set as in this guide: https://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/ and all theme requirements are set as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Let me know the results!

Thank you!

Hello,

If you have instaled a Prebuilt Website Pro then you can edit with tagDiv Composer => https://www.screencast.com/t/jNDptsgvhgOW and select which element you want to edit, for example, select the Header main menu => https://www.screencast.com/t/oo6zPCDWd6 -> https://www.screencast.com/t/1EGstlbu.

You can change the width using the row stretch https://www.screencast.com/t/mh8MybKZa1z or you can import the template you like.

Thank you!

Hi,

According to Envato license terms, a theme can be used for a single end product (website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular
For more information, you can contact Envato who can give you more details.

Thank you!

Hi,

Please make a full backup and contact us at contact@tagdiv.com, provide wp-admin and credentials, also a link to this topic in order to identify you.

Thank you!

Hello,

I’m glad you found and manage our theme settings and how to work. If you have other questions, please let us know!

Thank you!

Hello,

Usually, if the problem does not persist for the new page then the problem was from a shortcode or some code.
If the problem appears after you set a code or a shortcode you can use the page revision. => https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hello,

Unfortunately, for the telegram, we have implemented in our theme only the social icons.
The most popular requests are added on the list and are considered. I will check, if this request is not there, I will add it.

Thank you for your understanding!

Hello,

You can import from Cloud Templates the pages template => https://www.screencast.com/t/VbUshszEI7x -> https://www.screencast.com/t/QvEIGSPpUMB

Thank you!

Hello,

If you use a Prebuilt Website Pro, you can delete the author box on the post edit with tagDiv Composer and with right-click remove the author box => https://www.screencast.com/t/P4UvjtlWnd or if use Prebuilt Website Standard you can disable from Theme Panel -> Post Settings => https://www.screencast.com/t/QHIxDNR8

The information inside comes from WordPress -> Users -> Profile.

Thank you!

Hi,

1. I think is a misunderstood too, if you want those widgets to be in footer section only from Homepage you can simply use the method above replay(use two footer templates, one only on the three footer widgets as global, and the current one assigned only for the homepage).
Or if you to have the same footer template for the rest website and the content is in the footer you can drag and drop (drag the widgets that you want on the home page, from footer zone in the content zone) the elements on your homepage with tagDiv Composer.
2. If you want to remove the divider select the row on the empty space => https://www.screencast.com/t/QICJZGeYCV -> https://www.screencast.com/t/icKNF0Us7C
If you want to increase the height you can do like here => https://www.screencast.com/t/U87lAXiKKfF
4. According to Google Structured Data Testing Tool those are only warnings => https://i.imgur.com/hdL5p4b.png -> https://i.imgur.com/kLjBFr0.png and the results on Google search seems to be ok => https://i.imgur.com/f9Ju2o7.png

I will notify our developers to provide the value for those fields to fix the problem with offers and review warnings.

Thank you!

Hello,

If you using the Flex Block or Big Grid Flex in the layout are the options “Show author”, “Show date” and you can choose to hide => https://www.screencast.com/t/6UPXQbiTO2
You can filter by Post ID filter -> specific posts can be filtered to your block by using the post ID.
You can hide the featured image from blocks that do not have text on the grid like Flex Block 1,3,4,5 or you can import from Cloud Templates => https://www.screencast.com/t/qxPahngKo -> https://www.screencast.com/t/xCEpqhwq
You can use the column text, text with title where you set link using WP editor => https://www.screencast.com/t/hN5zykMm6 also if you want only title with URL => https://www.screencast.com/t/EnunWzxAjiZ

Thank you!

Hello,

Normally, the role should not affect the way it works.
Usually, that problem when you use Rocket Loader from CDN and sometimes when this requirement is not set like this -> https://www.screencast.com/t/uFfzyflRd . Those are the most cases where the problem appears.

Thank you!

Hello,

Please deactivate and delete the tagDiv Composer and re-install it from Newspaper plugins. If after that problem persists, please contact us via email at contact@tagdiv.com and provide admin, cPanel URL and credentials, also a link to this topic in order to identify you.

Our team will take a look and keep in touch with you!

Thank you!

Hello,

If you use the responsive version you need to go in Theme Panel -> Theme Colors -> Header -> Mobile menu/mobile search => https://www.screencast.com/t/OuK8YYwPe where you can set the opacity, or if you use the mobile theme plugin, also, in Theme Panel -> Mobile theme -> Theme colors => https://www.screencast.com/t/0YSh3nRvi

Hope this helps you!

Thank you!

Hi,

Normally it was supposed to be this week, but new bugs have been discovered and our developers are trying to fix them.

We are sorry for inconveniences!

Thank you!

Hi,

@unixmen I’m glad that you managed to solve the problem.

@Helpmetech Please make sure that all theme requirements are set as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Does the problem only appear on certain posts/pages or on all of them?

Thank you!

Hi,

The CSS can be adjusted with tagDiv Composer for each viewport. => https://www.screencast.com/t/2MOdMQ6JG -> https://www.screencast.com/t/5rBlCYDs -> https://www.screencast.com/t/c6S7D0fsY

Thank you!

Hello,

Unfortunately, I can’t help you, because the Envira gallery plugin is not tested with our theme so I don’t know what settings should be made, I’m sorry.

Thank you!

Hello,

If you haven’t made any changes to the sidebar that comes with the prebuilt website magazin Pro then you need to edit with tagDiv Composer in Style => https://www.screencast.com/t/Ksdll0DV0xmf or you can try in Theme Panel -> Theme Colors -> General theme colors => https://www.screencast.com/t/7QdmbXjEc

Thank you!

Hello,

To remove that category you must add an extra class per block, in General, for example, I add the name class “tdi_all” => https://www.screencast.com/t/jnyFHuNVCyEy and using this custom code CSS it looks like this => https://www.screencast.com/t/siEkmBiA
This is the code:

.tdi_all .td-pulldown-filter-display-option
ul li:first-child
{
display: none;
}


The code need to be inserted in Theme Panel -> Custom Code -> Custom CSS => https://www.screencast.com/t/qCeuItCkgug

Hope this helps you!

Thank you!

Hello,

I checked your website and I don’t see the author box, maybe you have hidden it => https://ibb.co/xq6CDs9

Thank you!

Hello,

tagDiv Composer is a page and cloud builder, it can be used only for pages and cloud templates, therefore you can use it on a single post template from tagDiv cloud library to adjust the layout, but not to write the post content, for this, you need to use the WordPress editor.
You can edit the page with TD Composer in WordPress->Pages => https://www.screencast.com/t/AMOjYCA7Q7p, or in front side.

Thank you!

Hello,

Did you do any implementations for social sharing? Did you some plugins for social? => https://www.screencast.com/t/rhcfMjStpmPX
Normally it should work as social icons.

Thank you!

Hello,

Normally, using our theme it will provide a responsive version for small screen device, therefore there isn’t a fixed code (for example 650px width set on the element), then this should be responsive.

Please let me know the steps you did to set the categories and tags inline, provide some screenshots or video this will help me to see what is not set correctly.

Thank you!

Hello,

Indeed, no update has been made yet because our team trying to fix as many problems that require more time.

We are sorry for inconveniences, we hope that the update will be as soon as possible.

Thank you for your understanding!