Hello,

This problem can appear when is a plugin conflict. Please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please check this guide to update the plugin => https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
The plugins are located in Newspaper-tf\plugins.

If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Thank you!

Hello,

When you installed the Prebuilt Websites, you can choose if you want with the content or without content, you need to enable in the checkbox “Include content” => https://www.screencast.com/t/NpSQm5MVV
If you did as I said, and if was some problem, let me know.
Also, please provide some screenshots.

Thank you!

Hi,
did you get this message “Sorry, you are not allowed to access this page.” when you tried to activate the theme?
If yes, then you can solved this problem in this way:
go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login (to can login in WordPress admin zone) and the license. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.

Let me know the results!

Hello,

Please send a link to your website to inspect the problem and some screenshots.

Thank you!

Hello,

I checked your website and I don’t see the message. Do they only appear on certain pages?
=> https://www.screencast.com/t/db8uPofrN

If it’s still a problem, please provide some screenshots.

Thank you!

Hello,

If you use a Pro Prebuilt Website, the settings from theme panel not apply for breadcrumbs. You need to edit with tagDiv Composer a post, and you can remove the breadcrumbs with a right-click you can delete => https://www.screencast.com/t/BEJIVduVFyZ , or selecting the element and with drag & drop place into the deleting red zone from the bottom right of the page.

Hope this helps you!

Thank you!

Hello,

About this problem you have, we discussed here: https://forum.tagdiv.com/topic/error-33/

If the problem persists, please let me know.

Thank you!

Hello,

To do the menu sticky you can set with tagDiv Composer in Manager(Website Manager), you can enable the sticky menu on desktop and on mobile => https://www.screencast.com/t/aRTGl84qtn5L

Hope this helps you!

Thank you!

Hi,

For this problem, please make sure that you are using the last version of WordPress (v5.6) and you set the theme requirement as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/

Let me know the results!

Thank you!

Hi,

When you install a Prebuilt Website, you can install with the content or without content. To install with content you need to enable in the checkbox “Include content” => https://www.screencast.com/t/NpSQm5MVV

Hope that helps you!

Thank you!

Hello,

If you don’t have success to activate the theme following this guide -> https://tagdiv.com/how-to-activate-the-newspaper-theme/, you can activate the theme manually => https://www.screencast.com/t/GDo5doWPUM1M.

Hope that helps you!

Thank you!

Hi,

As Emanuel said, you can change the background image with tagDiv Composer, go to the bottom, select the footer section and in CSS is the option “Background image” => https://www.screencast.com/t/1P14zXwM

Thank you!

Hello,

If you don’t have success to activate the theme following this guide -> https://tagdiv.com/how-to-activate-the-newspaper-theme/, you can activate the theme manually => https://www.screencast.com/t/GDo5doWPUM1M.

Hope that helps you!

Thank you!

Hi,

After you create the footer menu, you need to edit the home page with tagDiv Composer, go to the bottom, and select the footer section, add a menu and select the menu created => https://www.screencast.com/t/vRnueE2wbsTM

Hope this helps you!

Thank you!

Hi,

You can set this in Layout are the options called “Meta info margin” and “Meta info padding” where you can set the value in px on a module, for example like this => https://www.screencast.com/t/KaJMQSsG -> https://www.screencast.com/t/nKh90fnpq9y7

Hope this helps you!

Thank you!

Hello,

You can disable the zoom effect on hover with a custom CSS, the code needs to be set in Theme panel -> Custom code -> Custom CSS => https://www.screencast.com/t/IZhjdMCAN8p7 -> https://www.screencast.com/t/Tchu5wScPQ

.td-big-grid-post:hover
.td-module-thumb
.entry-thumb {
transform: none!important;
}

For the mega menu, you need to change the menu to be normal in Appearances -> Menus, because isn’t an option to disable it.

Hope this helps you!

Thank you!

Hello,

1. I checked your website and seems to look fine, the titles of the articles are fine. => https://www.screencast.com/t/bae3LxVyj3Qe
2.For change the website width, you need to make sure that you don’t have set a background color/image in Theme Panel, because this makes your website boxed. Make sure this option is disabled => https://www.screencast.com/t/ejiNPCBF
To set a page to full width, you’ll need to edit it with tagDiv Composer like this -> https://i.imgur.com/i5IUJ9E.jpg add or select a row and stretch it after your needs -> https://i.imgur.com/WKYebPX.jpg -> https://i.imgur.com/TO1BZ3M.png -> https://i.imgur.com/Yq8UCv3.jpg

Hope this helps you!

Thank you!

Hi,

You can exclude that menu is from ajax categories => https://www.screencast.com/t/2baLjBpB7, you need to set “No drop down ajax filter”.

Thank you!

Hello,

Please make sure you write the name country, like this, for example => https://www.screencast.com/t/V1Cp7G7VUr2X

Thank you!

Hello,

It seems to use the mobile theme plugin, you can use for this page the responsive version on the mobile theme (to get the same layout as on desktop on mobile) -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/

Hope this helps you!

Thank you!

Hello,

This effect come from Cloudflare. Please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/ , and you need to disable the Rocket Loader.

Let me know the results!

Thank you!

Hi,

Our theme has no options for BuddyPress, it has been tested with our theme and it works.
For customization, you can check this guide: https://codex.buddypress.org/

Thank you for understanding!

Hello,

For anchor ads, you need to have a code from your provider.
The theme has only this for ads => https://i.imgur.com/IBxx4Bt.png https://forum.tagdiv.com/sidebar-ads/ -> https://forum.tagdiv.com/header-ads-adsense/ ,on Cloud Templates and pages you can use the ad box element from tagDiv Composer => https://forum.tagdiv.com/custom-ad-spots/
If you use a Prebuilt Websites Pro you can set ads in the Ad Box from tagDiv Composer
The ad box has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png save it and will appear on the post.

If this is not what you mean, please let me know!

Thank you!

Hi,

Please make sure you have activated only the tagDiv plugins. If you have other plugins, please deactivate all. Also, if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please send us screenshots with the problem.

Thank you!

Hello,

Unfortunately at the moment, the Instagram functionality in Newspaper Theme is experiencing some issues that our developers are working on fixing as soon as possible.

Thank you for understanding!