Hello,

The posts list is designed to be used for login users, to see the submitting posts ->https://forum.tagdiv.com/use-posts-lists-shortcode/ To show your posts, you need to use Flex Block -> https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hello,

You have the mobile theme plugin activated; please disable it.
Also, check this topic https://forum.tagdiv.com/topic/responsivness-on-real-estate-pro/

Thank you!

Hi,

You can install only the design -> https://forum.tagdiv.com/installing-demos/ or you can import the templates you like from Cloud Library -> https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/ -> https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Hello,

I’m glad.

Have a great day!

Hello,

Please activate the tagdiv Cloud Library plugin.

Thank you!

Hi,

Now seems to be ok -> https://sitecheck.sucuri.net/results/martechpulse.com

Thank you!

Hi,

You need to check the .htaccess file as well. You can try to reinstall WordPress.
You can also, you can use WORDFENCE to scan the website.

Thank you!

Hi,

Did you also check the WordPress files and the plugin I mentioned above?

Thank you!

Hello,

The issue is not from the theme, I’m saying it once again, and in this case, we cannot help you. You need to downgrade WordPress-> https://wordpress.org/plugins/wp-downgrade/ and check if the issue persists. If the issue is resolved, then you need to contact the author of the plugin Teaser, not classic widgets, because they didn’t create compatibility with the latest version of WordPress.

Thank you!

Hello,

You can copy the logo from the desktop with right-click and paste it on the mobile header and check if the issue persists.
Also, please provide the link to your website and some screenshots.

Thank you!

Hi,

It doesn’t matter which plugin you use for widgets because the widgets coming from our theme are labeled with tagdiv https://i.imgur.com/116iwvB.png. If you want, you can do a test and leave only the tagdiv plugins active, with no other extra plugins activated, and check then. What is that element used for and what is it called? You translated it into English and it has a different name?

Thank you!

Hello,

So, if you are referring to this block -> https://i.imgur.com/85E8bCN.png this is caused by a plugin conflict, with the WP BAKERY plugin.
We do not encourage you to use Wp Bakery at all. Please note that the WP Bakery has a conflict with the tagDiv Composer. Please use only one builder and not both. So, I gladly recommend you to shift from WPBakery to Composer, because WPBakery is an old builder plugin. Please check our guide to know how to shift from WPBakery to Composer: https://www.screencast.com/t/6xLVMmlsY ; https://www.screencast.com/t/zWHrRmK1LQC ; https://www.screencast.com/t/vuFdT9Stx ; https://www.screencast.com/t/DWbSf3qj ; https://www.screencast.com/t/QuHyGccTK71v

Thank you!

Hi,

Don’t hesitate to contact us if you have other questions.

Thank you!

Hi,

We can help with this request, but you will need to contact us via email at contact@tagdiv.com, and you’ll need to provide the license key, then we’ll set the key in our system to be checked and if this no longer appears on that domain, then the mentioned domain will be removed.

Thank you!

Hello,

Can you please provide more details about what you want to achieve and what exactly the issue is?

Thank you!

Hi,

You can delete an element with a right-click or by dragging and dropping it into the red zone at the bottom right of the page.

Thank you!

Hello,

You need to create the sidebar with tagdiv Composer, please check this guide https://forum.tagdiv.com/sidebars-tutorial/, or you can use the widget sidebar element and add it in the single post template. The option from the theme panel is only for standard templates.

Thank you!

Hi,

I responded to you on this topic https://forum.tagdiv.com/topic/my-site-is-redirecting-to-another-url-2/

Thank you!

Hello,

Please provide more details about your issue with screenshots.

Thank you!

Hi,

I think that you have malware on the website. Please update to the latest version 12.6.6
If you want to update the theme, you should download the latest version of it from the Theme Forest account and download it.
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
You could consider reinstalling the WordPress version, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.
Change admin passwords and delete admin accounts you are not familiar with;
– Delete any weird/unknown plugins;
– Delete the weird/unknown themes;
– Clean unfamiliar Theme Panel injected code (example – https://i.imgur.com/4q70kCv.png);
– Clean WordPress files (example – https://i.imgur.com/stJCqiK.png)
Please block /wp-json/tdw/save_css
If an attacker wants to target this URL /wp-json/tdw/save_css they can do so. Even if the website uses a different theme, the attacker can still try that URL. We could add an option to be able to enable/disable the Live CSS, it will be considered. But for now in order to remove it this can only be done with a modification to the composer plugin. I think that all that removing it requires is to comment this line of code – https://prnt.sc/RtwvL5Nc4ikR -> https://prnt.sc/ymZmhdUfp57U But as I mentioned, the attacker can still try to access the URL.

Thank you!

Hello,

Please purge the cache, because this caused the issue.

Thank you!

Hi,

The widgets tagdiv are from the theme and have a name like this https://i.imgur.com/0N3WXeF.png

Thank you!

Hi,

Please try to use this code .tagdiv-type p {
margin-bottom: 0px;
}

Thank you!

Hi,

I’m glad that is resolved.

Have a great day!

Hi,
Please provide the link to your website.

Thank you!