Hi,

Is this license used on the other domains? If yes, then you need to reset the license from the system status and delete the theme from that domain to be able to use the license on a new website.

Thank you!

Hello,

I’m glad you found the setting to have a different mobile template for your Cpt.

Have a lovely day!

Hello,

You can edit the block with tagdiv Composer -> https://i.imgur.com/Q6cgv8E.jpeg Are the setting not saved?

Thank you!

Hi,

I’m glad that you managed to solve it.

Have a great day!

Hi,

Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/ or you can use WP Rocket.
Also, please let me know what plugin you use for the cache now.

Thank you!

Hi,

Feel free to reach out if you have any further questions.

Thank you!

Hi,

Don’t hesitate to contact us if you have other questions.

Thank you!

Hello,

You can not edit the mobile theme version with tagdiv Composer.
Please follow the steps from this topic: https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/. If you have a child theme, please use the main theme.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ –

Thank you!

Hi,

Please follow the steps from this topic: https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/. If you have a child theme, please use the main theme.

Thank you!

Hi,

Please disable the mobile theme and amp plugins.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Hi,

I will add this to our list.

Thank you!

Hi,

Please let me know the subject of the email.

Thank you!

Hi,

We can take a look, so please email us at contact@tagdiv.com and provide the wp-admin, license certificate, and purchase code.

Thank you!

Hi,

The modified date is available only on the single post template.

Thank you!

Hi,

We will try to check the issue soon.
Support Hours (GMT+3)

Monday – Friday:
8:00 AM – 16:30 PM

Thank you for understanding!

Hello,

Please click on this https://i.imgur.com/vuif0eN.png and add the license like in this guide to activate https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/ and check the console if the theme is not activated. With right-click -> inspect -> console -> select the error in the tab network -> preview, you can see the cause.
Please ensure you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/

Thank you!

Hi,

You can remove the comment section from Single Post Template, edit with tagDiv Composer => https://www.screencast.com/t/4VoyAOlzgd6, select the element Single Post Comments and with right-click you can delete or selecting the element and with drag & drop place into the deleting red zone from the bottom right of the page.
The same steps for all elements.

Thank you!

Hi,

Can you please provide how you added the text and you want to display it?

Thank you!

Hi,

Yes, I recommend also, to use the Duplicator plugin.

Thank you!

Hi,

This is strange. Please try then to use the WP Rocket plugin.

Thank you!

Hello,

Please check the settings from here https://prnt.sc/n2eZ0LHgxqMA

Thank you!

Hello,

Please provide some screenshots with your issue. You can change the color from here with tagdiv Compose edit the Single Template, select the single post content -> https://prnt.sc/7UaHnjWllpFh

Thank you!

Hi,

We can take a look at this and investigate the issue. Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.

Thank you!

Hello,

You need to edit with tagdiv Composer, select the block and in the tab Layout you can hide the category for each module, will be three modules https://prnt.sc/1WrFQtp0uJkV

Thank you!

Hello,

I recommend to use cloud templates and flex block instead of the blocks 1 to 25.
You need to import a single post template, design it if you want and with tagDiv Composer you can add the inline text ->
https://prnt.sc/ruSL-TPt16Ws

Thank you!