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Anamaria
tagDiv Staff

Hi,

I’m glad.

Have a great day!

Anamaria
tagDiv Staff
Anamaria
tagDiv Staff

Hi,

Please php 8.0 and check after.

Thank you!

Anamaria
tagDiv Staff

Hi,

Can you tell me your version of the theme, WordPress, and PHP? Also, have you checked for a plugin conflict?

Thank you!

Anamaria
tagDiv Staff

Hi,

Please let me know where you have the section with the posts imported using the feedzy plugin.

Thank you!

Anamaria
tagDiv Staff

Hi,

I’m glad.

Have a great day!

Anamaria
tagDiv Staff

Hi,

Please tr to use this code .wp-block-wpzoom-recipe-card-block-recipe-card.is-style-default .recipe-card-heading .recipe-card-title
{
color: red;
}

Thank you!

Anamaria
tagDiv Staff

Hi,

To customize the service text content, I had to make a modifications in the momentum taxonomy template, because there was an incorrect custom field name set here – https://prnt.sc/hR3bKbKlvNrW It should be like this – https://prnt.sc/DP1c4SBezigw
For the icon please make sure that you have added here -> https://i.imgur.com/4oz0Gpv.png and the custom field like this https://i.imgur.com/8fPth8y.png

Thank you!

Anamaria
tagDiv Staff
Anamaria
tagDiv Staff
Anamaria
tagDiv Staff

Hi,

I just checked and the license is used on the three websites. Unfortunately, if you received this message, then you will need to purchase a new license.

You can use a license key for one single product(website)
https://themeforest.net/licenses/standard
https://themeforest.net/licenses/terms/regular

Thank you!

Anamaria
tagDiv Staff

Hi,

Please reset the license from all domains when you use the license and delete the theme so you can use the license on the new website.

Thank you!

Anamaria
tagDiv Staff

Hello @Marco Juri,

I just checked ed, and it seems that you don’t use a plugin for SEO, which is why the featured images are not showing on Facebook. Please check this guide on how to add the SEO plugin https://forum.tagdiv.com/facebook-share/

Thank you!

Anamaria
tagDiv Staff

Hi,

Unfortunately, I don’t understand exactly what problem you are having so that I can help you efficiently. Until now, haven’t you had tagDiv Composer and tagDiv Cloud Library active? Also, you don’t need to make changes in the theme files, because these changes will be deleted with each update. You can add that text as I mentioned above. Do you want a video? Have you checked our documentation on how to import a single post template https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/ ? Check our documentation here https://forum.tagdiv.com/newspaper-theme-documentation/

Thank you!

Anamaria
tagDiv Staff

Hi,

Please select the error from the console -> select the error in the tab network -> preview; you can see the cause https://www.hostinger.com/tutorials/what-is-403-forbidden-error-and-how-to-fix-it

Thank you!

Anamaria
tagDiv Staff

Hi,

We don’t longer recommend to using amp, because it is deprecated -> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp
Also, check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/

Thank you!

Anamaria
tagDiv Staff

Hello,

You do not need to buy a new license. You can try to install the theme manually, you can download the theme package from the ThemeForest -> https://forum.tagdiv.com/whats-included/ -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Do not forget to make a full backup for your website!

Thank you!

Anamaria
tagDiv Staff

Hello,

Please try to exclude those classes td_block_tabbed_content td_block_tabbed_content -> wp-content/plugins/td-composer/legacy/Newspaper/js/tdTabbedContent.js

Thank you!

Anamaria
tagDiv Staff

Hi,

Please contact via email and provide the wp-admin access to investigate it.
Also, during the investigation, know that we will disable the other non-tagDiv plugins.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can not delete the empty column, only the row that contains empty columns.
If you want to delete a row, you can delete a row with the empty column using the right click on the row icon -> https://i.imgur.com/JodWvlW.png -> https://i.imgur.com/e6bb8U5.png or using the drag and drop or you can simply click on the row and press the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG The same steps are to delete the elements.

Thank you!

Anamaria
tagDiv Staff

Hi,

Did you connect your accounts in the Theme Panel like in our guides? Please check those guides -> https://forum.tagdiv.com/twitter-social-counter-setup/
-> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check with the tagDiv Composer and disable the H1. For example, H1 from logo(header, footer, mobile, sticky): https://forum.tagdiv.com/topic/6-h1-tags-on-front-page-bing-have-deindexed-my-site/

Thank you!

Anamaria
tagDiv Staff

Hi,

I think this issue relates to WordPress and not the theme. You can do a test using a default theme.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/ you can try to double the wp memory limit, and please make sure you do not have a plugin conflict.
Here is an article about how to fix this problem:
There has been a critical error on your website. Also, please check the permalinks and re-save them -> https://i.imgur.com/MQPtVzl.png

Hope it will help you!

Thank you!

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