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Anamaria
tagDiv Staff

Hi,

Maybe some setting prevented this plugin from updating and activating. I’m glad that everything is alright now.

Have a great day!

Anamaria
tagDiv Staff

Hi,

I’m glad that now works.

Have a great day!

Anamaria
tagDiv Staff

Hello,

I recommend to use Flex block, and there you can set the color on each block as you want -> https://i.imgur.com/dtSMoY8.jpeg in the tab style.

Thank you!

Anamaria
tagDiv Staff

Hi,

You need to check each block to set the length.

Thank you!

Anamaria
tagDiv Staff

Hello,

Do you have the plugin installed and activated? Also, please make sure that the shortcode is correct.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can add a html code https://www.w3schools.com/html/html_links.asp like this in your text.

Thank you!

Anamaria
tagDiv Staff

Hello,

Do you want to have this functionality on the blocks?

Thank you!

Anamaria
tagDiv Staff

Hello,

The excerpt length option will apply only if you do not have a summary in the excerpt field, in that case, it will take the first n words/letters from post content.
-> https://www.wpbeginner.com/glossary/excerpt/
Please set the excerpt to words or letters -> https://forum.tagdiv.com/excerpts-introduction/ from Theme Panel -> Excerpt and set the limit here https://i.imgur.com/Bg4RjKB.png

Thank you!

Anamaria
tagDiv Staff

Hi,

Usually, the color and image are set on the row, so please edit with tagDiv Composer and select the row and go in the tab CSS https://i.imgur.com/UkgqKNM.jpg -> https://forum.tagdiv.com/topic/background-color-of-the-main-menu-be-changed/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide some screenshots about your issue and the link to your website. Maybe you have the tagdiv mobile theme plugin activated or a mobile page.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please activate the tagDiv Cloud Library plugin, clear the cache and check after.

Thank you!

Anamaria
tagDiv Staff

Hello,

A workaround for this is to set the except here https://i.imgur.com/zjfbO3T.png without any link.

Thank you!

Anamaria
tagDiv Staff

Hello,

There is an issue with the option to change the cloud template. You can assign the template from Theme Panel -> Categories https://i.imgur.com/ECMElVu.png

Thank you!

Anamaria
tagDiv Staff

Hi,

We can take a look, so please email us at contact@tagdiv.com and provide the wp-admin and cPanel access.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can use the same license on two websites, one live and one for testing/staging.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check this guide to solve your issue https://www.hostinger.com/tutorials/how-to-fix-500-internal-server-error-in-wordpress
Make sure your server is strong enough. Check all these requirements for the theme here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Anamaria
tagDiv Staff

Hi,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?

Thank you!

Anamaria
tagDiv Staff

Hello

If you upload an image smaller than your size from settings, then this could appear blurry and not of high quality. I suggest you upload the images in your Media Library in full size (1920 px): https://prnt.sc/YzxtrT24bGKM
Check this guide: https://forum.tagdiv.com/featured-image-or-video/

Thank you!

Anamaria
tagDiv Staff

Hi,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?

Thank you!

Anamaria
tagDiv Staff

Hello,

You can design the page as you want with tagdiv Composer, but there are elements for each template that are characteristic elements, and these cannot be used on the page.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide some screenshots with the version that you see when you are logged in and one when you are a guest.
Also, the link to your website.

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, no. You need to add the content from Gutenberg in the element column text from composer, to be able to edit with Composer. You can not edit the pages created in Gutenberg with tagdiv Composer. You can save the elements from single post template with right-click and use them on the page. Please note that some elements can be used only on the single post template, and it cannot be used on other templates or pages.

Thank you!

Anamaria
tagDiv Staff

Hello,

The font used is Lexend -> https://i.imgur.com/gClC5Ov.jpeg

Thank you!

Anamaria
tagDiv Staff

Hello,

Do you want to edit this page with tagdiv Composer? If yes, then the content made in the Gutenberg editor will be deleted if you try to create a design with tagdiv Composer. Also, what do you have on the page? Can you please provide some screenshots?
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

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