Hello,

There is a custom code js and CSS, you can delete it here -> https://i.imgur.com/ErcdVN7.png you need to delete the extra class on the row/ inner row and inner columns/columns -> https://i.imgur.com/zqoRfxz.png -> https://i.imgur.com/O4o1Xvm.png -> https://i.imgur.com/9BxDYDT.png

Thank you!

Hi,

We can take a look, so please email us at contact@tagdiv.com and provide the wp-admin and cPanel access.

Thank you!

Hello,

Those are broken links. Please check your social icons from here -> https://i.imgur.com/CjO1g9L.png and set the entire link to your social network. Please make sure that you added the entire link to the social icons and that the links contain the https://www. Also, check the places where you have set them.
After, you can reindex the website.

Thank you!

Hi,

Please edit the cloud template with tagDiv Composer -> https://i.imgur.com/j8YvKks.png click on the block and remove the offset -> https://i.imgur.com/dJ0iFQu.png let that field empty and check after.

Thank you!

Hello,

I just checked now and for me this works -> https://i.imgur.com/9IxBa77.png -> https://i.imgur.com/usALuIv.jpeg Can you please provide more details about your issue?

Thank you!

Hello,

Please provide more details about your issue.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hi,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?

Thank you!

Hello,

If you want, you can delete the social sharing with right-click -> https://i.imgur.com/bDJ0ind.png The same is for all elements to delete them.

Thank you!

Hello,

To increase page speed, I recommend checking which thumbnails you are using on your blocks. You might want to avoid having all of them enabled and optimize and regenerate images. You can use the EWWW Image Optimizer for image optimization and the OMGF plugin for fonts. Also, you can use the WP Rocket plugin.
Also, I recommended using cloud templates for posts, categories, and so on Flex blocks instead of blocks 1 to 25 and disabling the tagdiv Standard pack plugin.

here are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/high-number-of-ajax-request/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
– https://forum.tagdiv.com/topic/page-speed-guide-for-2023-beginners-and-advanced/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/

Thank you!

Hello,

Please let me know how you set up the domain there. There should be only the domain, without https www

Thank you!

Hi,

You can not delete the empty column, only the row that contains empty columns. You can change the layout of rows.
If you want to delete a row, you can delete a row with the empty column using the right click on the row icon -> https://i.imgur.com/JodWvlW.png -> https://i.imgur.com/e6bb8U5.png or using the drag and drop or you can simply click on the row and press the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG The same steps are to delete the elements.

Thank you!

Hello,

Do you have the Font Awesome plugin? Please check this guide https://forum.tagdiv.com/how-to-add-icons-in-menu/

Thank you!

Hello,

I’m glad.

Have a great day!

Hello,

You have the mobile theme version now, so you can disbale the plugins to check the responsive version.

Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Hi,

This usually happens with cache plugins. If the cache plugin does not have mobile support, the mobile version can be delivered instead. Please make sure that you have enabled the mobile cache -> https://i.imgur.com/W1KaV3U.png

Thank you!

Hello,

Do you want to have these filter options on a shop category template? If yes, then those can be implemented with a plugin or custom work -> https://tagdiv.com/submit-a-request/

Thank you!

Hello,

You need to edit with tagdiv Composer, select the block and in the tab style you can change the title color -> https://i.imgur.com/pTocnPV.png and more.
Support Hours

Monday – Friday:
8:00 AM – 16:30 PM

Thank you!

Hi,

Usually, the ads in prebuilt websites are set in the element AD BOX, and you can remove it, edit with tagDiv Composer, select the viewport for phone and select the Ad box element and with right-click you can delete it => https://www.screencast.com/t/2GfCVx9BCAw7 or with drag & drop place it into the deleting red zone from the bottom right of the page
The ad box has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png save it and will appear on the post (you can set a shortcode like a shortcode from adrotate plugin or other plugins).

Thank you!

Hello,

Usually, the ads in prebuilt websites are set in the element AD BOX, and you can remove it, edit with tagDiv Composer, select the viewport for phone and select the Ad box element and with right-click you can delete it => https://www.screencast.com/t/2GfCVx9BCAw7 or with drag & drop place it into the deleting red zone from the bottom right of the page
The ad box has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png save it and will appear on the post (you can set a shortcode like a shortcode from adrotate plugin or other plugins).

Thank you!

Hi,

Please check the console when you hit the save button and see if there is an error. With right-click -> inspect -> console -> select the error in the tab network -> preview, you can see the cause and check the suggestion from here https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ -> https://community.godaddy.com/s/question/0D58W00007ggvUDSAY/403-forbidden-error-not-sure-why
Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
Also, have you checked for a plugin conflict?

Thank you!

Hi,

Usually, this happens when you set the page content in the header or footer sections.
-> https://i.imgur.com/381J9qm.jpg
-> https://i.imgur.com/wVGxYeg.jpg
-> https://i.imgur.com/0O3iGEg.jpg
So, please check if you have set the elements in the footer/header zone.
Also, you can provide some screenshots.

Thank you!

Hello,

You can move an element with drag-and-drop https://tagdiv.com/flexibility-rows-columns-newspaper-theme/
-> https://tagdiv.com/how-to-add-delete-and-duplicate-row-newspaper-theme/

Thank you!

Hello,

Please check now.

Have a great day!

Hi,

You can not delete the empty column, only the row that contains empty columns. You can change the layout of rows.
If you want to delete a row, you can delete a row with the empty column using the right click on the row icon -> https://i.imgur.com/JodWvlW.png -> https://i.imgur.com/e6bb8U5.png or using the drag and drop or you can simply click on the row and press the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG The same steps are to delete the elements.

Thank you!

Hello,

The request was made. pLease check now.

Thank you!