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Anamaria
tagDiv Staff

Hello,

We don’t recommend to using amp, because it is deprecated -> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp -> https://forum.tagdiv.com/topic/amp-end-of-line/
For mobile theme + Amp the content need to be added in Mobile Editor -> https://www.screencast.com/t/xbgZG8kH
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/and choose what mobile version you want.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know how you created the staging; if you use the plugin, the theme is activated, but if you make a new install for staging, you need to activate the theme.
You can use the license on two websites, one live and one for testing.

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad that is resolved.

Have a great day!

Anamaria
tagDiv Staff

Hello,

Did you have a fresh install on the staging website? Did you delete the images from the media, or do you have some restrictions?
Please check if you have the requirements configured https://forum.tagdiv.com/requirements-for-newspaper/

We can take a look at this and investigate the issue. Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad.

Have a great day!

Anamaria
tagDiv Staff

Hi,

This is why maybe you added the block in the header section; I recommend first checking the header/footer section and see what blocks you have there, and after the change.

Thank you!

Anamaria
tagDiv Staff

Hi,

In this topic is a suggestion on how to redirect the links https://forum.tagdiv.com/topic/amp-end-of-line/
You can try to add the code here https://imgur.com/2myuxcU and if it not work in this path if you have also, the mobile theme -> wp-content/plugins/td-composer/mobile/single.php

Thank you!

Anamaria
tagDiv Staff

Hello,

I would like to take a look. Please contact us via email at contact@tagdiv.com and provide the wp-admin access.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure that you enable this option for both elements -> https://i.imgur.com/hF1uaUU.png

Thank you!

Anamaria
tagDiv Staff

Hello Matt,

I recommend updating the theme to version 12.6.6 and checking for malware.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
You could consider reinstalling the WordPress version, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.
Change admin passwords and delete admin accounts you are not familiar with;
– Delete any weird/unknown plugins;
– Delete the weird/unknown themes;
– Clean unfamiliar Theme Panel injected code (example – https://i.imgur.com/4q70kCv.png);
– Clean WordPress files (example – https://i.imgur.com/stJCqiK.png)
Please block /wp-json/tdw/save_css
If an attacker wants to target this URL /wp-json/tdw/save_css they can do so. Even if the website uses a different theme, the attacker can still try that URL. We could add an option to be able to enable/disable the Live CSS, it will be considered. But for now in order to remove it this can only be done with a modification to the composer plugin. I think that all that removing it requires is to comment this line of code – https://prnt.sc/RtwvL5Nc4ikR -> https://prnt.sc/ymZmhdUfp57U But as I mentioned, the attacker can still try to access the URL.
If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/

Thank you!

Anamaria
tagDiv Staff

Hello Stefan,

Since I see you are just starting with your website, I recommend not using standard templates (header, footer, single, category, tag, author, search, 404) and avoiding blocks 1 to 25, or big grid blocks, as these can be replaced. I recommend using cloud templates and flex blocks, which have more options and are more flexible. Using a flex block, you can set the image width and height, ensuring the images will be the same size. Also, after replacing these templates and blocks, make sure to disable the tagDiv Standard pack plugin

Thank you!

Anamaria
tagDiv Staff

Hi,

Did you import the blocks from the cloud library, or did you create a new page and add them from tagDiv Composer?

Thank you!

Anamaria
tagDiv Staff

Hello,

I would like to take a look. Please contact us via email at contact@tagdiv.com and provide the wp-admin access.

Thank you!

Anamaria
tagDiv Staff

Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?

Thank you!

Anamaria
tagDiv Staff

Hi,

Please let me know what wasn’t working with the block. Can you provide an example with a screenshot/video?

Thank you!

Anamaria
tagDiv Staff

Hi,

Unfortunately no.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please let me know where you want to add the button to know if it will work with custom field.

Thank you!

Anamaria
tagDiv Staff
Anamaria
tagDiv Staff

Hi,

No, but you need to have some exceptions to work

Thank you!

Anamaria
tagDiv Staff

Hi,

Yes, the logo is taken from the one you have set in the theme panel -> header.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know if you use the tagdiv opt-in builder plugin, if yes, then please check this guide https://forum.tagdiv.com/tagdiv-opt-in-builder-emails/

Thank you!

Anamaria
tagDiv Staff

Hi,

Please try then to set -24 or more.

Thank you!

Anamaria
tagDiv Staff

Hi,

If you want to edit the code depending on the type of header you use, you must edit a certain file.
-> wp-content/plugins/td-composer/legacy/Newspaper/parts/header/td-login-modal.php
-> wp-content/plugins/td-cloud-library/parts/tdb-login-modal.php
Please note that any change you make in the theme files after update will be overwritten and you have to make the changes again. Better save the code somewhere and then apply it again after every update. Or you can set them in child-theme, please take a look in the documentation: https://forum.tagdiv.com/the-child-theme-support-tutorial/
Also, does the option to recover the password from the WordPress login page work?

Thank you!

Anamaria
tagDiv Staff

Hello,

1. The forum design is from the plugin; you need to do the design using custom code and the options from the plugin. Please check those guides https://codex.bbpress.org/bbpress-styling-crib/ and this topic https://forum.tagdiv.com/topic/bbpress-css/
2. The theme doesn’t have blocks for the forum. You can use blocks from the cloud and set the shortcodes with column text on the page.
3. So, if you add the shortocode in the single post template, it works as you want, right?

The link works https://bbpress.org/forums/topic/how-to-customize-bbpress-forum/ for me -> https://i.imgur.com/XBCQlgM.png

Thank you!

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