Hello,

Unfortunately, there is no option to remove the lazy load featured for featured image.

Thank you!

Hello,

Please provide some screenshots about what you are referring to with a smiling face and where the block doesn’t have the same size.

Thank you!

Hello,

Please make sure that you have element for comments in the single post template
You can change the settings for comments from WordPress -> Settings -> Discussion => https://www.screencast.com/t/3MuRy0Tv
Also, you can find more information about comments permissions in this article: https://wordpress.org/support/article/comments-in-wordpress/

Thank you!

Hello,

Did you make changes to the theme files? Is the error still displayed?

Thank you!

Hello,

The logo image can be blurry when the image is smaller and need to be stretched or when you have set a smaller thumb for that image, make sure that you set the full size for the image that you have set as logo, for example-> https://www.screencast.com/t/jpRewXcCd

Thank you!

Hi,

You can disable the more stories block here in Theme Panel -> Post Settings -> More Article Box https://i.imgur.com/CR10pDV.png

Thank you!

Hello,

Please add the cpt comments in the cpt template and make sure that you have the comments enabled https://i.imgur.com/Rfq6Pd8.png

Thank you!

Hello,

Please activate the tagdiv opt-in Builder plugin after you can delete the elements that you don’t want with right-click.

Thank you!

Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Include the link to the topic in the email.

Thank you!

Hi,

You can use the new element for the gallery.You can add the image for the gallery here https://i.imgur.com/Cqils1f.png and set the gallery on the post using Gallery -> https://i.imgur.com/1t44G5J.png
You need to use the Gutenberg editor.

Thank you!

Hello,

Please provide more details about what you want to achieve.

Thank you!

Hello,

@boutiquepcland Please make sure you have the latest version of the theme, and that you have cleaned the files of malware.
You could consider reinstalling the WordPress version, reinstalling the theme, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.

@sparky263 Have you investigated and cleaned all the files to ensure there is no strange injected code?

Could you provide more details on what specific vulnerability you’re referring to?

Thank you!

Hello,

There is used tagdiv Opt-In builder. You can find more details here
-> https://forum.tagdiv.com/tagdiv-opt-in-builder/
-> https://forum.tagdiv.com/leads/
-> https://forum.tagdiv.com/lockers/
-> https://forum.tagdiv.com/shortcodes/
-> https://forum.tagdiv.com/tagdiv-opt-in-builder-emails/
-> https://forum.tagdiv.com/subscriptions/
-> https://forum.tagdiv.com/paypal-setup/
-> https://forum.tagdiv.com/coupon-system/
-> https://forum.tagdiv.com/link-tracker/

Thank you!

Hello,

Please try to add another row to the menu and check if the issue persists.

Thank you!

Hello,

You need to have the same settings for header menu on the sticky menu as you have for non-sticky menu -> https://i.imgur.com/evCZDiz.png

Thank you!

Hello,

Please let me know what template you use for the posts. You need to edit the Single Post Template with tagdiv Composer and delete the Single Featured Image with right-click https://i.imgur.com/ZRO4Dju.jpg

Thank you!

Hello,

I’m glad that it works.

Have a great day!

Hello,

You can change the loader image from here https://i.imgur.com/pdE4gFd.png

Thank you!

Hello,

You need to edit with tagdiv Composer, select the element and delete it with right-click -> https://i.imgur.com/3fLfzKd.png
You can disable the socials for sharing from the theme panel settings -> Social/Apis -> Social Share -> scroll till you see these options: https://app.screencast.com/Ogf0bD2oBciEG. Also, you can delete it with right-click.

Thank you!

Hi,

For the issue with the icon please resave the settings from the theme panel https://imgur.com/Pz3CjBz

Have a great day!

Hello,

Please provide more details with screenshots.

Thank you

Have a nice weekend, too.

Hello,

Seems that margin bottom comes from ad https://i.imgur.com/slRBfRk.jpg
Please check there the settings.

Thank you!

Hi,

I checked, and the tracking code is loading for all posts.
Please try to set here 100% https://i.imgur.com/ZHgtk8f.png and check after.

Thank you!

Hello,

This is the path td-cloud-library/shortcodes/single/tdb_single_review_overall.php

Thank you!