Hello,

I see that you haven’t created a Facebook app – https://i.imgur.com/YdS7yep.png Please check this guide to share https://rankmath.com/kb/open-graph-image-not-displaying/

Thank you!

Hello,

Do you use custom fonts in the theme panel?

Thank you!

Hi,

I’m glad.

Have a great day!

Hi,

We can take a look; please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Hi,

We can take a look; please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Hi,

Didn’t you make a backup before the update? You can try to revert this https://i.imgur.com/ttnqOag.png

Thank you!

Hi,

You can try to revert a backup that you made before the update.

Thank you!

Hi,

Please reinstall the theme again and check after.

Thank you!

Hi,

You do not need to use an older version of wordpress, only to change the format from there, because there was added a custom word.

Thank you!

Hi,

Please disable the plugin, clear the cache, and check after. I think that you have a setting to resize, and this one can interfere https://imagify.io/documentation/resize-larger-images/#:~:text=With%20the%20WordPress%20plugin%2C%20you,than%20your%20largest%20thumbnail%20width.

Thank you!

Hello,

The element used is modal popup -> https://forum.tagdiv.com/modal-popup/ and there is assigned a page

Thank you!

Hello,

Please edit with tagdiv Composer, select the button from here and check the trigger -> https://i.imgur.com/DmENuXw.jpg

Thank you!

Hello,

Do you use a plugin to optimize the images, or do you have a plugin that have options to optimize the images?

Thank you!

Hi,

Please check if you have the mobile theme plugin enabled.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Also, please check this topic https://forum.tagdiv.com/topic/amp-pages-not-working-well-with-this-theme/

Thank you!

Hello,

Please try to use this custom code css .td-mobile-content .td-mobile-main-menu {
display: flex!important;
flex-direction: column;
}
You can change the flex-direction: column-reverse.
Set the code in Theme panel>Custom code>Custom css

Thank you!

Hi,

Unfortunately, I don’t fully understand what you would like to list there. From what I see, you have only two applications in that category. I want a video with your steps and what exaclty you want to display there.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

I think that you need to edit the single post template with tagDiv Composer to set the color. Please let me know what post template you use; provide some screenshots.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

If there are acf, then you can use this element to show it https://i.imgur.com/dac2Ibe.png

Thank you!

Hi,

Please resave the settings from the theme panel https://imgur.com/Pz3CjBz

In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Hi,

Unfortunately, you can not add the date to the page.

Thank you!

Hi,

Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hi,

You can enable that option; it will help.
Also, big grid flex can not be changed. You can try using module builder -> https://forum.tagdiv.com/modules-builder-newspaper-theme/ to create a module as you want, which can help.

Thank you!

Hello,

I think that you are referring to filtering the block using tags, you can do it from here https://i.imgur.com/J8LRUv9.png -> https://forum.tagdiv.com/search/flex/

Thank you!

Hello,

You need to create your own menu in Appearances – menus and after edit that page with tagdiv Composer. I think that you see in the top bar a button green Edit with Composer -> https://i.imgur.com/9J9A0Ra.png

Thank you!

Hi,

Please ask the team Goddady to help you. Also, check this guide https://www.problogguru.com/godaddy-403-forbidden-error/

Thank you!