Hi,

You need to add the categories in the Appearances – menus https://forum.tagdiv.com/main-menu/
Also, please provide some screenshots with your settings for the cloud issue.

Thank you!

Hello,

I recommend using cloud templates because the standard templates are deprecated because they come from the tagdiv Standard Pack. The cloud templates have a lot of options.
Please provide the link to your website.

Thank you!

Hi,

Do you use the mobile theme plugin enabled? Please provide the link to your website.

Thank you!

Hello,

For this prebuilt website, there are no page templates, only wordpress templates.

Thank you!

Hi,

You can reinstall from here https://i.imgur.com/jCI2Mse.png and set the limit excerpt from here https://i.imgur.com/mY0uAxX.png

Thank you!

Hi,

Please try to use WP Rocket.

Thank you!

Hello,

This is very strange. I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Include the link to the topic in the email.

Thank you!

Hello,

This is very strange. Did you check using only tagdiv plugins?

Thank you!

Hi,

Please provide the screenshots using the tool provided.

Thank you!

Hello Dennis,

My colleague from customs work answered your question.

Have a great day!

Hello,

I’m glad I could help and that, in the end, you can configure your mobile version as you wish.

Have a wonderful day!

Hello,

I will pass on this information.

Have a great day!

Hello,

I’m glad.

Have a great day!

Hello,

To change the color, you need to edit the widget https://i.imgur.com/amKLYDD.png

Thank you!

Hello,

The theme is not compatible with Elementor, especially if you’re using cloud templates. Additionally, it’s not recommended to use two page builders on a website, especially on the same page. You’ll need to choose which of the two plugins you want to use and rebuild your pages accordingly.

Thank you!

Hi,

I just checked now and seems that you managed to solve it -> https://i.imgur.com/Kh4Yf6w.jpg

Thank you!

Hello,

Yes, the theme has this option on the row/inner row and column/inner column -> https://i.imgur.com/mi6Qq3y.png

Thank you!

Hello,

Please check if you have this option enabled -> https://i.imgur.com/CtfjUR8.png

Thank you!

Hi,

Please provide more details about what widgets you use, how you have added, and screenshots.

Thank you!

Hello,

I recommend creating the element using tagdiv Composer and adding the shortcodes in the element column text; after, you can save the element with a right-click. Also, you can use a plugin classic widgets and do the widgets in Appearance -> Widgets

Thank you!

Hi,

Please make sure that you send the correct username and password.

Thank you!

Hi,

I see that you have some dividers here https://i.imgur.com/XRowau5.jpg I can’t access your screenshots.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

I just checked, and for me, your menu works on the mobile. Can you please provide a video?

Thank you!

Hello,

Please check if you have this option enabled https://www.screencast.com/t/LAv90B5eZ

Thank you!

Hi,

Can you please provide the link to the page and the name of the pro post?

Thank you!