Hello,

You can disable the lightbox from Theme Panel -> Post Settings -> General post settings => https://www.screencast.com/t/8qraORSbx

Thank you!

Hi,

Please select this element with tagDiv Composer https://i.imgur.com/Mc56ZRo.jpg

Thank you!

Hello,

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please double it and check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also make sure that you are using SSL and you have a good bandwidth, the one from our server is 1GB/s and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J

Thank you!

Hi,

You need to edit the Single Post Template to edit the code for ads -> https://i.imgur.com/zjrQvKs.png -> https://forum.tagdiv.com/post-template-ads/

Thank you!

Hi,

You can set what H tag you want.

Thank you!

Hi,

The theme has recaptcha v3. You can use the Recaptcha from Theme Panel -> Social/APIS -> https://i.imgur.com/w2yB6e6.png.

Thank you!

Hello,

You have the mobile theme plugin activated; please disable it.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Also, please check this topic https://forum.tagdiv.com/topic/amp-pages-not-working-well-with-this-theme/

Thank you!

Hi,

Please provide a screenshot of where you have added the code for ads for the desktop.

Thank you!

Hello,

Please let me know what exactly you want to change so I can help you.

Thank you!

Hello,

Please delete the plugins and try to install a theme from Newspaper -> Plugins.

Thank you!

Hello,

You can remove the shadow from here https://i.imgur.com/6WvieSG.png
Please follow the video to see where you can find and build your sticky header on mobile and desktop too: https://www.screencast.com/t/l6v2Belt
You can use the global header.

Thank you!

Hello,

I think that is the structure you made for the menu because here is the latest item from the menu: https://i.imgur.com/dW0BYaw.png. So, for mobile, I suggest remaking the menu and assigning it to display well.

Thank you!

Hello,

You can try to use this option for what you mean -> https://i.imgur.com/gCy4L2x.png

Thank you!

Hello,

This parameter behaves differently; in some demos, it appears as valid, while in others, it does not https://i.imgur.com/2H3Pbl4.png. I have informed the developers to look into this situation and make improvements.

Thank you!

Hello,

I think that there is no set URL for the bookmark element.
Please check where the element is and check if there is the entire link to the page -> https://i.imgur.com/laUbxGM.png

Thank you!

Hi,

Please resave the settings from the theme panel https://imgur.com/Pz3CjBz

Have a great day!

Hi,

No, on this website https://acesbook.com/come-il-bitcoin-affossera-le-altcoin-lallarme-di-un-noto-esperto/, you have assigned a standard template from the theme panel -> https://i.imgur.com/bACifWF.png and this is a cloud template https://i.imgur.com/WKROANd.jpg

Thank you!

Hello,

Did you add this inside the post content -> https://i.imgur.com/ospRW7y.png? If yes, then yes, it can not work. If the right sidebar you have there the table content and work -> https://i.imgur.com/TaEd83v.png

Thank you!

Hi,

This issue is not related to the theme, as you can see, there are many topics about this issue https://developers.facebook.com/community/threads/854416302957579/ -> https://developers.facebook.com/community/threads/277085948452301/
You can use Facebook debugger to check what error you have.

Thank you!

Hi,

I’m glad that you solved it.

Have a great day!

Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Include the link to the topic in the email.

Thank you!

Hi,

This error happens randomly and is not related to the theme. You can check this guide https://wordpress.com/support/wordpress-editor/block-error-unexpected-or-invalid-content/ or this topic https://wordpress.com/support/wordpress-editor/block-error-unexpected-or-invalid-content/ about this issue.

Thank you!

Hello,

I think that the plugin has an object cache option, which is why it works when you are logged in.
We recommend Super cache -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also, you can use WP Rocket.

Thank you!

Hi,

Ok. Unfortunately, I don’t know how the website was broken in order to understand how to help you.

Thank you!

Hello,

Indeed, the standard template has an issue; if you use a cloud template until this issue is resolved, then there should be no issues https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you!