Hello,

Please get in touch with us via email at contact@tagdiv.com and provide there some screenshots about what error you have and the wp-admin access.

Thank you!

Hello,

Please let me know what you use for mobile version. Please provide the link to your website.

Thank you!

Hi,

Then there are auto ads, which are displayed where they fit correctly and do not consider where they are set https://support.google.com/adsense/answer/9261805?hl=en
To have the ads in the sidebar and header, you need to edit them with tagdiv Composer, select or add the ad box there, and set the code.

Thank you!

Hi,

Please check the console when you hit the save button and see if there is an error. With right-click -> inspect -> console -> select the error in the tab network -> preview, you can see the cause and check the suggestion from here https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ -> https://community.godaddy.com/s/question/0D58W00007ggvUDSAY/403-forbidden-error-not-sure-why

Thank you!

Hello,

Does the code of the ads need to be added in the head section of the website?If this code not need to be set in the head section, you can use AD BOX.
The ad box has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png save it and will appear on the post (you can set a shortcode like a shortcode from adrotate plugin or other plugins).

Thank you!

Hello,

Please let me know the type of Google Adsense.

Thankyou!

Hello,

These are the paths => wp-content/plugins/td-composer/legacy/Newspaper/includes/td_config.php => https://i.imgur.com/bQpMgSf.png and this for flex block 1wp-content/plugins/td-composer/legacy/Newspaper/includes/modules/td_module_flex_1.php
Also, please check this topic https://forum.tagdiv.com/topic/how-to-change-the-size-of-thumbs-on-moduleblock/

Thank you!

Hello @rafo04,

A sort option like that can be done with custom work -> https://tagdiv.com/submit-a-request/

Thank you!

Hi,

Unfortunately, such a template is not in the cloud, and it cannot be made either, because that template is a special one and is not easy to reproduce.

Thank you for being so understanding!

Hello,

This problem is caused by the object cache that you have on the website.
Please check if you have an object cache file in wp-content, please delete it and try again to activate the license -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If you own multiple licenses of the theme, you do not need to create multiple forum accounts, you can add your extra Envato keys to the existing account on this forum, for this please check our documentation for Find your Envato Purchase Code -> https://tagdiv.com/how-to-activate-the-newspaper-theme/ Please scroll to the bottom note

Thank you!

Hello,

Please provide the link to your website to check what mobile version you use. Did you create a mobile template?

Thank you!

Hi,

Are auto adsens? You can try to use this type of ads if you want to have on the left side https://support.google.com/adsense/answer/12396689?hl=en
You can exclude pages/sections where you don’t want to show ads https://support.google.com/adsense/answer/9305577#excluded_areas

Thank you!

Hello,

You need to create a new one, but you can import one from cloud and add your custom fields https://cloud.tagdiv.com/#/load/Module

Thank you!

Hello,

Please go to the Opt-In Builder -> Subscription -> plans and check there the plans ids to set them https://i.imgur.com/q31OK9T.png

Thank you!

Hello,

Unfortunately, you can not configure the blog page with tagdiv Composer. The only options for this page are those https://i.imgur.com/wDXgz9X.png

Thank you!

Hi,

I have now checked the website, and it looks like Urban Observer. Also, please disable the tagdiv Standard pack plugin. Also, you have the mobile theme plugin installed.
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/

Thank you!

Hi,

If the plugin generates a shortcode, you can set it in a column text.

Thank you!

Hello,

Unfortunately, other methods are not implemented.
This can be done only with custom work https://tagdiv.com/submit-a-request/

Thank you!

Hello,

Unfortunately, no.

Thank you!

Hi,

Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/
We can take a look, so please email us at contact@tagdiv.com and provide the wp-admin and cPanel access.

Thank you!

Hello,

You can add this element from tagDiv Composer, header login, or menu login.

Thank you!

Hello,

Please disable AMP. AMP is deprecated as of January 2023-> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp, so we no longer recommend it.
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/

Thank you!

Hi,

In cases like yours, what you need to do is to contact us via email at contact@tagdiv.com, provide the license key and let us know the domain that you need to assign the license. Our team from email will let you know what needs to be done further. Also, please include this link in the email to be quickly identified.

Thank you!

Hi,

Please edit the cloud template with tagDiv Composer -> https://i.imgur.com/j8YvKks.png click on the block and remove the offset -> https://i.imgur.com/dJ0iFQu.png let that field empty.

Thank you!

Hello,

Please activate the tagdiv Standard pack plugin and check after.
Also, I suggest replacing the standard templates with cloud templates and blocks 1 to 25 with flex blocks.

Thank you!