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Anamaria
tagDiv Staff

Hello,

Please deactivate, delete, and reinstall the tagDiv mobile theme from Newspaper plugins and clear all cache.
Also, please set the amp like in our guide https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you!

Anamaria
tagDiv Staff

Hello,

Where do you wan to put it on the page?

Thank you!

Anamaria
tagDiv Staff

Hi,

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/invalid-reply-from-server-endpoint-45/

Thank you!

Anamaria
tagDiv Staff

Hi,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Anamaria
tagDiv Staff

Hello,


@jtoney
You can try to use other blocks or create your own modules -> https://forum.tagdiv.com/modules-builder-newspaper-theme/

@moose86

The cache plugin causes this issue.

Thank you!

Anamaria
tagDiv Staff

Hi,

Usually, the H1 is set on the logo and on the page title. You can set where you want.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check if the plugins for cache have the option for mobile cache. Please enable it.

Thank you!

Anamaria
tagDiv Staff

Hi,

The theme doesn’t have any effect on the type of the ads. Depends on the structure of the page.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide more details about where exactly the reviews are.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please get in touch with us via email at contact@tagdiv.com and provide the wp-admin and cPanel access.

Thank you!

Anamaria
tagDiv Staff

Hello,

You have the mobile theme plugin activated.
When the mobile theme plugin is used you need to set for pages the page content in mobile editor using only the options from that editor – https://i.imgur.com/p8EqE1b.png also there is an option to disable the mobile theme from a page/post – https://i.imgur.com/d3kTBRf.png this option appears in Gutenberg editor.

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can remove the Single Post Author Box using Edit with tagDiv Composer with a right-click you can delete => https://i.imgur.com/BnhhxVh.png , or selecting the element and with drag & drop place into the deleting red zone from the bottom right of the page => https://i.imgur.com/vkQVCjn.jpg the same for date.
this change will be applied to all posts that use that template and you can delete any element like this.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please be patient.

Support Hours (GMT+3)

Monday – Friday:
8:00 AM – 5:00 PM

Thank you for understanding!

Anamaria
tagDiv Staff

Hello,

You translate it from Theme Panel -> Translations-> Translations-> https://i.imgur.com/xYvHGIo.png

Thank you!

Anamaria
tagDiv Staff

Hi,

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Anamaria
tagDiv Staff

Hello,

What filter you have set here https://i.imgur.com/iD1TE0m.png ?
Please provide some screenshots.

Thank you!

Anamaria
tagDiv Staff

Hi,

You don’t have social share on the posts. https://i.imgur.com/4gV7xcm.png for me looks like this https://i.imgur.com/AE2ZCPx.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please try to use this code
.td-header-gradient:before
{
background:none;
}

Please set this code in the theme panel > custom code> custom css.
I hope this will help you!

Thank you!

Anamaria
tagDiv Staff

Hello,

For colors and fonts you can use the options from Manager -> https://forum.tagdiv.com/tagdiv-composer-website-manager/ but you have to set them manually for the first time on all the elements.
For buttons, no, but you can use the copy and paste style option from right-click.

Thank you!

Anamaria
tagDiv Staff

Hi,

In the editor, please check if the Featured image is enabled in the post editor from Preferences -> Panels -> https://i.imgur.com/sugnYMJ.png -> https://forum.tagdiv.com/featured-image-or-video/
please check if is not at the bottom of the post. The same for categories. Please check if you don’t have a plugin conflict.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know if you have added shortocodes in the mobile editor, or is just text.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know in what element you added the counter and where was placed.
Also, please provide the link to your website.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can find the revolution slider in this path from the theme package Newspaper-tf\plugins\revolution_slider_5 -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/

Thank you!

Anamaria
tagDiv Staff

Provide the link to your post where you have this issue.

Anamaria
tagDiv Staff

Hi,


@minima

You can try to stretch the row. You can find more details here -> https://tagdiv.com/flexibility-rows-columns-newspaper-theme/
-> https://tagdiv.com/how-to-add-delete-and-duplicate-row-newspaper-theme/

@cntlive
Please check the console when you open edit content; if there is an error like this, please go to the Network tab, select the error, and select Preview -> https://i.imgur.com/iiBOHwP.png
Please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.

Thank you!

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