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Anamaria
tagDiv Staff

Hello,

I think the problem is that the mega menu structure is not correctly made; please check this guide -> https://forum.tagdiv.com/mega-menu/
If you have a parent category with subcategories https://i.imgur.com/ScOzLD5.png -> https://i.imgur.com/9F8KosV.png , you need to select only the parent category for mega menu.
Also, please provide some screenshots with your settings for the menu an the link to your website.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide the link to your website.

Thank you!

Anamaria
tagDiv Staff

Hi,

I’m glad that my colleague helped to solve the issue.

Have a great day!

Anamaria
tagDiv Staff

Hi,

Please activate the tagdiv Standard Pack plugin and clear the cache.

Thank you!

Anamaria
tagDiv Staff

Hi,

The error message you provided suggests that there is an issue related to the server hosting your website, and it’s not directly related to the theme you are using. So please get in touch with your server host.
Also, please check those topics https://wordpress.org/support/topic/an-unexpected-error-occurred-something-may-be-wrong-with-wordpress-org-15/
-> https://wordpress.stackexchange.com/questions/120043/an-unexpected-error-occurred-something-may-be-wrong-with-wordpress-org-or-this

Thank you!

Anamaria
tagDiv Staff

Hi,

You can use a license on two websites, one live and one for testing, depends as you want. Please go to the My License section and assign the domain that you want -> https://i.imgur.com/TxINWwn.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know what you want to do with the shortcode, because the theme has a social icon element.

Thank you!

Anamaria
tagDiv Staff

Hi,

To display the custom field, you need to have a value assigned to a page/post to display it.

Thank you!

Anamaria
tagDiv Staff

Hi,

You can use flex block.

Thank you!

Anamaria
tagDiv Staff

Hello,

1. You can translate the title “Latest articles”,from Theme Panel -> Translations -> Translations -> https://i.imgur.com/au65th8.png -> https://i.imgur.com/E46N46d.png
2. Unfortunately, no.
3. There is no option to open in a new tab, but the social shares are opened in the popup.
4. There are some styles for sharing https://i.imgur.com/wvVBD6X.jpg

Thank you!

Anamaria
tagDiv Staff

Hi,

You can copy-paste elements from one page/template to another.

Thank you!

Anamaria
tagDiv Staff

Hi,

For sending e-mails, wordpress requires a SMTP setup. Find out more about it here: https://www.siteground.com/tutorials/wordpress/use-smtp/

Thank you!

Anamaria
tagDiv Staff

Hi,

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Anamaria
tagDiv Staff

Hi,

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Anamaria
tagDiv Staff

Hi,

I’m glad that is resolved.

Thank you!

Anamaria
tagDiv Staff

Hi,

You do not need to add the code in the header.php file. It depends on what type of ads you use. Please provide the type of ads.

Thank you!

Anamaria
tagDiv Staff

Hi,

You can use the acf plugin to create the cpts and taxonomies.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please let me know the subject of the email.

Thank you!

Anamaria
tagDiv Staff

Hi,

I’m glad you managed to solve it.

Thank you!

Anamaria
tagDiv Staff

Hi,

You can set only a posts loop from tagdiv Composer -> https://forum.tagdiv.com/posts-loop/

Thank you!

Anamaria
tagDiv Staff

Hi,

Please let me know what version of the theme you have. Also, do you use WP Bakery?

Thank you!

Anamaria
tagDiv Staff

Hi,

Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, if the theme can’t be activated, please check the console and see if there are message errors.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Anamaria
tagDiv Staff

Hi,

Please let me know how you create the sidebar.

Thank you1

Anamaria
tagDiv Staff

Hi,

Please provide some screenshots.

Thank you!

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