Hi,

For Facebook, please make sure that this one is connected in the theme panel -> https://i.imgur.com/ySbEQrT.png https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Also, you can check the guide to set them correctly the ids.

Thank you!

Hi,

If you click on this button https://i.imgur.com/HM9oVnd.png you will see the filters

Thank you!

Hi,

Those are not pages are taxonomies, so you need to add them here -> https://i.imgur.com/qlDKtVp.png You can copy the content. You need to create taxonomies -> https://i.imgur.com/qlDKtVp.png
If you have WordPress 6.4 there is an issue with creating a new post. We will try to fix it today and we will let you know.

Thank you!

Hi,

Our newsletter has not displayed the other fields, which is why I said to set the code in column text to display as you create in MailChimp https://www.screencast.com/t/N6rPZvAa

Thank you!

Hi,

You can downgrade the WordPress version using the plugin downgrade.
We will try to fix it today and we will let you know.

Thank you!

Hello,

I added this problem and I hope it will be solved by the developers as soon as possible.

Thank you!

Hello,

I added this problem and I hope it will be solved soon.

Thank you!

Hello,

I added this problem and I hope it will be solved by the developers as soon as possible.

Thank you!

Hi,

Unfortunately, for this kind of block you can set a layout for 5 posts that are displayed -> https://i.imgur.com/WrOFC5F.png you can try to use another Big Grid Flex or Flex Block 2

Thank you!

Hello,

The menu is a page https://i.imgur.com/YfviKZg.png -> https://i.imgur.com/C3tI1Sp.png, and is not in the plugin. In the plugins are cpts and taxonomies for each prebuilt website with directory listing. You can create your own page and set in the modal popup element -> https://forum.tagdiv.com/modal-popup/

Thank you!

Hello,

Please check this guide https://polylang.pro/doc/translating-pages-posts-categories-and-tags/

Thank you!

Hello,

Please set margin-bottom 0 on the ad box element -> https://i.imgur.com/qW3qoed.png

Thank you!

Hi,

You can delete the value, leave it empty.

Thank you1

Hi,

You can download the latest package from your account from Themeforest -> https://forum.tagdiv.com/install-via-ftp/
You can use a license key for one single product(website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hi,

You can set the filter on the blocks to display the posts from that category and set it on the blocks https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hi,

You need, as I said, to filter the first block to Category -Current category” => https://i.imgur.com/7P99qx0.png or delete the block with right-click.
The post is not displayed because there is an offset post on the block https://imgur.com/dJ0iFQu

Thank you!

Hi,

We communicated with a member of the Patchstack team and we checked the plugin, that’s why it appears verified and fixed there, so please contact your host to check the plugin once more together if they want with those from Patchstack.
You can request a refund here: https://themeforest.net/refund_requests/new, this request will be analyzed if the terms of use of the theme have been respected.

Thank you!

Hi,

It seems you have a plugin to optimize the css and js and this interferes with https://i.imgur.com/8vyeIVm.png

Thank you!

Hello,

I’m glad you managed to solve it.

Have a great day!

Hi,

Normally, this notice should not longer appear, as you can see here is verified and fixed -> https://i.imgur.com/iAzhkjQ.png

Thank you!

Hi,

You need to select the row, not the column -> https://i.imgur.com/w07G3mJ.png

Thank you!

Hi,

Please provide some screenshots.

Thank you!

Hi,

The posts that come from prebuilt website are in more categories, so you need to create your own posts with your categories.

Thank you!

Hello,

Please provide more details with screenshots and what resolution you have.

Thank you!

Hi,

We can help with this request, but you will need to contact us via email at contact@tagdiv.com, and you’ll need to provide the license key, then we’ll set the key in our system to be checked and if this no longer appears on that domain, then the mentioned domain will be removed.

Thank you!