Hello,

You can translate them using WPML -> https://prnt.sc/nlipHm_Zz8P2
-> https://prnt.sc/nbNCzQx4j8bX -> https://forum.tagdiv.com/using-theme-translations-together-wpml/
You need to have the language switcher.

Thank you!

Hello,

Please go to My License section and assign the domain that you want -> https://i.imgur.com/TxINWwn.png. Please be aware that you can only change the key after one month.

Thank you!

Hi,

Please be patient.

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Thank you for understanding!

Hello,

Please provide more details about your issue, with screenshots and the link to your website.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hi,

Please provide some screenshots in the editor and the link to your website.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hi,

You need to add them as a taxonomy -> https://i.imgur.com/1U2oiKi.png

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Hello,

Please provide the link to your website.

Thank you!

Hello,

Please let me know what provided you use for Newsletter. You need to create the Newsletter in your account, and after to display it on the website you can use the Column text https://avada.com/documentation/how-to-create-and-map-custom-data-in-mailchimp/

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Hi,

You can download the version 12.5 -> https://cdn.tagdiv.com/wp-content/uploads/2023/08/Newspaper-12-5.zip

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Hello,

For the cpts you can’t add the author reviews. You can use the User review to add a review, and after, you can delete the form and leave only the score.

Thank you!

Hello,

1. Did you add the elements Single Post Review Overall and Single Post Review Summary in the template?
2. Please provide some screenshots to see what pary category you set. Now, the category displayed is News.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

I just checked, and the search works -> https://i.imgur.com/3uV7Lju.png -> https://i.imgur.com/YVwUqXT.png

Thank you!

Hello,

You can change the layout of the row -> https://i.imgur.com/sKembsA.png You can find more details here -> https://tagdiv.com/flexibility-rows-columns-newspaper-theme/
You can not delete the empty column, only the row that contains empty columns.
If you want to delete a row, you can delete a row with the empty column using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and press the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG The same steps are to delete the elements.

Thank you!

Hi,

The latest version of the theme 12.6.1 is safe -> https://patchstack.com/database/vulnerability/td-composer/wordpress-tagdiv-composer-plugin-4-1-csrf-to-xss-vulnerability.
This malware infects not only theme files but also WordPress files or other plugin files. This malware was not detected only in our theme but also in many other themes and plugins https://www.bleepingcomputer.com/news/security/massive-balada-injector-campaign-attacking-wordpress-sites-since-2017 / -> https://cybernews.com/security/wordpress-malware-epidemic-balada-injector/ -> https://www.geoedge.com/balda-injectors-2-0-evading-detection-gaining-persistence /
I can offer an alternative recommendation if you prefer that we don’t inspect your theme files. You could consider downgrading the WordPress version using the WP Downgrade plugin, reinstalling the theme, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.

Thank you!

Hi,

You can customize the category template. For the category template, please use posts loop; if you have set a posts loop then will display all posts in this category or you can use Flex Block/Big Grid Flex and set the filter to “Category -Current category” => https://i.imgur.com/7P99qx0.png and this is why the block will display posts for each category. So, please check the settings.

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Hi,

Both are used. Depends on the elements.

Thank you!

Hi,

We will answer you soon.
Please be patient

Thank you!

Hi,

Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones; also, if you are using a child theme or cache plugin, deactivate them, clear all cache, and try again.

Thank you!

Hi,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hello,

1. Using the import/export option from the theme will allow you to import only the theme panel settings, the cloud templates go in tool > export – https://i.imgur.com/3Wxk885.png then to import you need to go in tool > import, then install the wordpress importer and clink on run import – https://i.imgur.com/tyxoVvg.png
Also, you have to use a plugin for migrate https://wordpress.org/plugins/duplicator/
2. Please check the options from here https://i.imgur.com/MJEcrOq.png

Thank you!

Hello,

The blog page can’t be edited with tagdiv Composer.

Thank you!

Hello,

Please continue the discussion via email.

Thank you!

Hello,

Please go to My License section and assign the domain that you want -> https://i.imgur.com/TxINWwn.png. Please be aware that you can only change the key after one month.

Thank you!

Hi,

The score is saved in wp_postmeta in the td_review_key https://prnt.sc/_MfjAVW8EslH

Thank you!

Hi,

Please check this topic https://forum.tagdiv.com/topic/full-width-ad-within-content-of-a-post-full-screen-width-when-container-is-1200/

Thank you!