Hi,

Please update the PHP version to 7.4 or 8.0

Thank you!

Hi,

Please get in touch with us via email at contact@tagdiv.com and provide the wp-admin access.

Thank you!

Hi,

I have checked, and we haven’t received the email; please resend it.

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Hello,

You can use the Raw HTML element from Composer, and add the code there.

Thank you!

Hi,

If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, please update the PHP version to 7.4 or 8.0
Also, if you want, you can contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/

Thank you!

Hello,

I’m glad you managed to solve it.

Have a great day!

Hi,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?

Thank you!

Hello,

Please continue the discussion via email.

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Hi,

I answered via email; please check it.

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Hi,

Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones; also, if you are using a child theme or cache plugin, deactivate them, clear all cache, and try again.

Thank you!

Hi,

Did you delete a cloud template?

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Hi,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?

Thank you!

Hi,

Please provide the link to your website.

Thank you!

Hi,

I recommend then to use a footer template. You can create a page as you want for mobile and after you can assign that page in the modal popup.

Thank you!

Hi,

Please check now.

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Hello,

Please check if you have the tagdiv cloud library plugin installed and activated.

Thank you!

Hi,

I’ve tested and it is working well. Please verify the steps in the next example:
1. On a row, set the ID : https://prnt.sc/iLVFy0j9mNFT
2. Add a custom link to your menu: https://prnt.sc/pxy4NIslAG9N

Let me know the results!

Thank you!

Hi,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?

Thank you!

Hi,

You can order them here https://i.imgur.com/6sI6SyW.png For mobile menu you can use modal popup -> https://forum.tagdiv.com/modal-popup/

Thank you!

Hi,

You need to use Big Grid Flex.

Thank you!

Hi,

The tagDiv Composer is our page builder and it can be used for building pages and cloud templates, but not for creating posts. For this, you’ll need to use Gutenberg or a classic editor.
Using tagDiv Composer, you can build/edit the single post template (the layout of the posts).
Here is a video that will show you how to use the builder to create a website from scratch https://www.youtube.com/watch?v=SoGQ0d5kIBg to do this you’ll need to already have the posts.
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum or email if you have any questions.

Thank you!

Hi,

Please check this topic where you can find the review in database https://forum.tagdiv.com/topic/deleting-a-review-cant-review-again/

Thank you!

Hello,

You need to dit with tagdiv Composer and set the title seo here https://i.imgur.com/WahOci4.png for big grid flex.

Thank you!

Hello,

Please disable this option https://i.imgur.com/HXF9mkF.png
Please go to the theme panel -> block settings -> inline css and disable the option to minify the css and clear the cache.

Thank you!

Hello,

If you want to use the theme, we are here to help you.

Thank you!