Hello,

In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please use the last version of WordPress 6.3.2 with the last theme version Newspaper 12.6.1 (if you have a theme version older, then tagDiv Composer does not work) and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.

Let me know the results!

Thank you!

Hello,

If the settings are not saved, please check the console https://i.imgur.com/0ex2unk.png and check the suggestion from here: https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/
Please provide where is the table with a subscription.

Thank you!

Hi,

This plugin is not tested with the theme.

Thank you!

Hi,

Please deactivate, delete and reinstall tagDiv Composer and tagDiv Cloud Library from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.
Also, please go to the theme panel -> block settings -> inline css and disable the option to minify the css, clear the cache and check after.

Thank you!

Hi,

Please try this code .td-post-content a {
border-bottom: 1px solid #ed1d25;
}
.td-post-content a:hover {
color: #00a7c9;
}

Thank you!

Hi,

You can customize the category template. For the category template, please use posts loop; if you have set a posts loop then will display all posts in this category or you can use Flex Block/Big Grid Flex and set the filter to “Category -Current category” => https://i.imgur.com/7P99qx0.png and this is why the block will display posts for each category. So, please check the settings.

Thank you!

Hi,

Please check this video https://we.tl/t-PlS5H0jcbh

Thank you!

Hi,

Please make sure that you have the tagdiv standard pack plugin activated.

Thank you!

Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?

Thank you!

Hi,

I checked and the code is in the source of the page, if you have tried also, other plugins and it won’t work, maybe you need to reconfigure the settings https://www.e2msolutions.com/blog/setup-google-analytics-4/

Thank you!

Hi,

You can see the viewport breakpoints in the theme panel – https://i.imgur.com/OeW19Gp.png -> https://prnt.sc/mIQ3FBfm8P17

Thank you!

Hi,

To add the social icons, you need to edit with tagDiv Composer, search after social icons and set the link for social platforms https://www.screencast.com/t/kATmr6b3yg
You can manage the social icons for the mobile menu from the Theme Panel -> Social/APIS -> Social Networks => https://prnt.sc/10112uu
Please make sure the links contain the https://www.

Thank you!

Hello,

If the code needs to be set between head tags, this can be put in our theme in Theme Panel -> Analytics/Js Codes -> https://prnt.sc/10jk7fq

Thank you!

Hi,

Please go in the files and change here the text wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_search.php -> line 2206 https://i.imgur.com/npVtWsM.png
Provide a video with an issue or what you want to achieve.

Thank you!

Hello,

1. For about us and latest, you translate themfrom Theme Panel -> Translations-> Translations or you can simply set a space and then will not be displayed.
2. Usually, the color and image are set on the row, so please edit and select the row and go in the tab https://i.imgur.com/iqpxjpt.jpg -> https://forum.tagdiv.com/topic/background-color-of-the-main-menu-be-changed/ please check each row/column/zone and delete the background color/image -> https://i.imgur.com/LgeVdGD.jpg

Thank you!

Hi,

Please check this topic https://forum.tagdiv.com/topic/customize-hyperlinks/

Thank you!

Hi,

Only those are the solutions. Unfortunately, we can’t help you otherwise.

Thank you!

Hi,

If this happens randomly, the only solution is to set the sticky row -> https://i.imgur.com/BGtsziy.jpg We have investigated it and made a fix, but we don’t exactly the issue if this is happening randomly.

Thank you!

Hi,

For me, this does not appear https://i.imgur.com/5yA0xHI.jpg

Thank you!

Hello,

You can disable the back to the top from Theme Panel -> Template Settings -> ToTop button => https://www.screencast.com/t/JVYklvqk (if you have the mobile page or mobile resposive)

Thank you!

Hi,

I’m glad that is not an issue.

Thank you!

Hi,

The problem is only for that post, so did you create a mobile template? Please check if you have assigned here -> https://i.imgur.com/jlT2vG2.png

Thank you!

Hi,

Please provide access to the staging via email, and I will do a video. As I said, this is not from the theme; I think that there was another image changed because we don’t have the mentioned image in the prebuilt websites.

Thank you!

Hi,

I’m glad.

Have a great day!

Hi,

To add the share option please check this guide https://forum.tagdiv.com/social-sharing/

Thank you!