Hi,

I’m glad.

Have a great day!

Hi,

Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, if the theme can’t be activated, please check the console and see if there are message errors.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hello,

Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please let me know what plugin for the cache you use now.
I hope this helps.

Thank you!

Hi,

You need to edit the page that is assigned in the modal popup https://i.imgur.com/lcV1ONz.png -> https://forum.tagdiv.com/modal-popup/

Thank you!

Hi,

You can use the element button and set your link and customize it as you want with tagDiv Composer -> https://i.imgur.com/qXF5fRZ.png

Thank you!

Hello,

Please increase those values https://i.imgur.com/aLmtwC4.png -> https://forum.tagdiv.com/tagdiv-composer-not-working/ and check after.

Thank you!

Hello,

Normally, it should be no problem because you have the same domain, and I think that you have posts. If the original template had pages indexed in search engines, create 301 redirects from old URLs to new ones. This will help preserve SEO value. Changing a template designed for a different niche is possible, but search engines may take time to recognize and rank your new content.

Thank you!

Hello,

Please provide more details, with the link to your website and screenshots.
Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Hello,

You can go to Manager( Website manager) -> footer, and there you can import the footer template -> https://forum.tagdiv.com/footer-templates/

Thank you!

Hi,

For mobile please edit with tagDiv Composer, select the viewport on phone, select the header logo and change it => https://i.imgur.com/cR7F0v4.png https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/
For Mobile Theme plugin, you can change the logo from Newspaper -> Theme panel -> Mobile theme -> Header.

Thank you!

Hi,

Can you please provide an example where you have seen this option?

Thank you!

Hello,

You can change the layout of the row -> https://i.imgur.com/sKembsA.png You can find more details here -> https://tagdiv.com/flexibility-rows-columns-newspaper-theme/
You can not delete the empty column, only the row that contains empty columns.
If you want to delete a row, you can delete a row with the empty column using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and press the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG The same steps are to delete the elements.

Thank you!

Hi,

Please provide more details about your issue.

Thank you

Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?

Thank you!

Hi,

Please check this guide https://forum.tagdiv.com/introduction-cpt-acf-newspaper-theme/, also, you can copy the code of the template in the editor, paste it in a blank template of the single post template, and try to replace the cpt element with single post elements.

Thank you!

Hi,

Please provide the link to your website.

Thank you!

Hi,

Please check the console when you try to edit with tagdiv Composer.
I think that you have a plugin conflict. Do a testing using only tagdiv plugins.

Thank you!

Hi,

You need to have a cpt to apply it, not a regular post.

Thank you!

Hi,

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hi,

You can use also, flex block but with the filter “Category -Current category”

Thank you!

Hi,

Please do the update without extra plugins and check if the tagdiv plugins are installed and activated.

Thank you!

Hi,

You can check this topic https://forum.tagdiv.com/topic/text-too-small-to-read-clickable-elements-too-close-together/ about a similar problem.

Hope this helps you!

Thank you!

Hi,

You need to go in Cloud Template -> CPT/Taxonomies https://i.imgur.com/lZgrCVA.jpg
Please let me know what theme version you have.

Thank you!

Hi,

Yes, you need to wait and check after.

Thank you!

Hi,

I’m glad you solved it.

Have a great day!