Hello,

Please make sure that you have the tagdiv plugins installed and activated like composer, clodu library, opt-in builder if you use them.
Also, please provide the link to your website and screenshots of what is broken.

Thank you!

Hi,

If you have the latest version 12.6, you can filter the blocks using custom filed, the custom filed needs to be the type of text assigned to the posts, or CPT and use this value in the post id or use type acf type true/falser to include,exclude posts https://i.imgur.com/bpiJMXL.png

Thank you!

Hi,

Please delete and add the element again and check after. Also, check the font height.

Thank you!

Hi,

If the code need to be set in the head/body/footer you can add it in Theme Panel -> Analytics/ js code.

Thank you!

Hi,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hi,

There are different types of smartlists https://forum.tagdiv.com/smart-lists/, the extra that you want can be achieved with custom code css like applying border radius on the button.

Thank you!

Hi,

If the settings made with tagDiv Composer are not saved, please check this topic -> https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/

Thank you!

Hello,

I’m glad.

Have a great day!

Hello,

Please go to the Theme Panel -> Post Settings -> Post and Custom Post Types => https://www.screencast.com/t/LAv90B5eZ (please make sure you have tagDiv Standard Pack activate for standard template) to enable it.

Thank you!

Hi,

Our theme uses the WordPress search function, and we made a few changes only for the live search. By default, those will display all posts and pages that contain the word/words you are looking for in the title or post content, but if those words are not in the content, then will not display content about that category, for example.

Thank you!

Hi,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hi,

I want to take a look. Please get in touch with us via email at contact@tagdiv.com and provide the wp-admin access and license certificate.

Thank you!

Hello,

Please check this guide https://kinsta.com/blog/http-error-503/ -> https://i.imgur.com/SHfr2n6.png and this -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Hi,

Please let me know what version of the theme you use. Do you use the phone to create the post?

Thank you!

Hi,

The name of the cloud template should not be displayed in the URL when you display a CPT that uses that template.

Thank you!

Hi,

I’m glad.

Have a great day!

Hi,

You can do it only with a custom label, please copy the link and paste it into the URL tab and check it works -> https://i.imgur.com/lY9PN1Q.png

Thank you!

Hi,

Please click on the button to check for updates.
My recommendation is that before updating the theme to make a full backup for the database and current website, disbale the extra plugins during the update process, after that update the theme manually – https://forum.tagdiv.com/how-to-update-the-theme-2/ (after the theme update, make sure that the needed plugins are installed, like tagDiv Composer, maybe tagDiv Standard Pack and tagDiv Cloud Library).
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Hi,

Please try to save the theme panel settings and check after.
Also, you can use the option to import the settings from theme panel > https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Hi,

Please check the color HEADERS BACKGROUND COLOR -> https://i.imgur.com/FAbB4Gs.png set the color.

Thank you!

Hello,

We have tested the option from the theme panel, and it seems there is some issue. We will try to resolve it in a short time. Please use this custom code css https://pastebin.com/h1vzgn0E until the problem is resolved.
Set the code in theme panel -> custom code -> css.

Thank you!

Hello,

We have tested the option from the theme panel, and it seems there is some issue. We will try to resolve it in a short time. Please use this custom code css https://pastebin.com/h1vzgn0E until the problem is resolved.
Set the code in theme panel -> custom code -> css.

Thank you!

Hello,

We have tested the option from the theme panel, and it seems there is some issue. We will try to resolve it in a short time. Please use this custom code css https://pastebin.com/h1vzgn0E until the problem is resolved.
Set the code in theme panel -> custom code -> css.

Thank you!

Hi,

Please check this guide https://visualmodo.com/how-to-justify-text-in-gutenberg-wordpress/

Thank you!

Hello,

Please contact us via email at contact@tagdiv.com and provide the wp-admin access.

Thank you!