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Anamaria
tagDiv Staff

Hi,

From what I can see, this plugin does not correctly detect the plugin version, so here it says that the problem is solved in version 2.7 -> https://wpscan.com/vulnerability/4eafe111-8874-4560-83ff-394abe7a803b, so you should not worry.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide the link to your website.
Also, please make sure that you have more posts in that category, and check after.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please try to use the main theme, if you have a child theme, and disconnect your Instagram and Facebook, please execute these steps:
1. disable tagDiv Composer and tagDiv Social Counter
2. uninstall(delete) tagDiv Composer and tagDiv Social Counter
3. clear cache (if cache plugin exists)
4. install tagDiv Composer and tagDiv Social Counter
5. activate tagDiv Composer and tagDiv Social Counter
6. clear cache (if cache plugin exists)
Reconnect the Instagram and Facebook accounts again -> https://forum.tagdiv.com/instagram-widget/
Also, please provide the link to your website.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please make sure that your upload on the website is full-size.

Thank you!

Anamaria
tagDiv Staff

Hi,

Did you have sent an email and provided the wp-admin access?

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check this topic about how you can migrate the website -> https://wordpress.org/plugins/duplicator/-> https://forum.tagdiv.com/topic/move-theme-changes-from-staging-to-live/.
You copy the code and paste it to your new page. Also, the images need to be re-uploaded.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can import this template from tagDiv Cloud Library and after only adjusting it -> https://cloud.tagdiv.com/category/fast-news/ -> https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Anamaria
tagDiv Staff

Hello,

The logo needs to be set with tagDiv Composer, not in the theme panel, please check this guide https://forum.tagdiv.com/add-logo-newspaper/
Also, this error is not from the theme, I think that a plugin that you use caused this error.

Thank you!

Anamaria
tagDiv Staff

Hello,

This is how the system is made.

Thank you!

Anamaria
tagDiv Staff

Hello,

Depends, on the shortcode, some plugins have their own style for shortcodes, so you can customize there, and only add them to the page.
You can apply only the style that is available in the column text or uses custom code css.

Thank you!

Anamaria
tagDiv Staff

Hi,

From what I can see, this plugin does not correctly detect the plugin version, so here it says that the problem is solved in version 2.7 -> https://wpscan.com/vulnerability/4eafe111-8874-4560-83ff-394abe7a803b, so you should not worry.

Thank you!

Anamaria
tagDiv Staff

Hello,

So, what is the problem with the favicon is not displayed if you use this Lightstart plugin? If you want to have it, you need to ask the author of the plugin how to add it; also you have to wait for a period of time.
Please provide more details about what you mean by “Also, service tickets can only be done publicly?”

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, this can be used only with a click. You can create the page as you want, and assign it in the modal popup.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can use this plugin https://wordpress.org/plugins/font-awesome/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please edit to the latest version of the theme, 12.4

Thank you!

Anamaria
tagDiv Staff

Hello,

If the code needs to be set between head tags, this can be put in our theme in Theme Panel -> Analytics/Js Codes -> https://prnt.sc/10jk7fq
You can also, use the ad box to display ads.

Thank you!

Anamaria
tagDiv Staff

Hello,

You need to connect the account in the theme panel -> https://forum.tagdiv.com/instagram-widget/

Thank you!

Anamaria
tagDiv Staff

Hello,

You can adjust it as you want, like in this video https://www.youtube.com/watch?v=HXQQygkCCJo

Thank you!

Anamaria
tagDiv Staff

Hello,

Have you checked for a plugin conflict? You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please make sure that you upload full size the image and check the settings for the background image -> https://i.imgur.com/AK3H2Od.png
Do you add the code from adrotate in the Ad Box element? or how you added?

Thank you!

Anamaria
tagDiv Staff

Hello,

You can edit the templates with tagdiv Composer -> https://i.imgur.com/Dg7BSfo.png
You can delete an element with right click.

Thank you!

Anamaria
tagDiv Staff

Hello,

If the code needs to be set between head tags, this can be put in our theme in Theme Panel -> Analytics/Js Codes -> https://prnt.sc/10jk7fq

Thank you!

Anamaria
tagDiv Staff

Hello,

Please edit the file td_instagram.php in this path td-composer/legacy/common/wp_booster/td_instagram.php and remove https://i.imgur.com/Mg9DE3w.png “comments_count,like_count” line 655 in the next update will be fixed.
You have the Instagram connect in Theme Panel -> Social/APIS -> https://forum.tagdiv.com/instagram-widget/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check now.

Thank you!

Anamaria
tagDiv Staff

Hello,

You need to set the block header from header template -> https://i.imgur.com/gb3W3zJ.png on the block.

Thank you!

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