Hello,

I’m glad.

Have a great day!

Hi,

A workaround could be to use the primary category -> https://i.imgur.com/NvC1EOE.png and this will be displayed on the block -> https://i.imgur.com/mYu4WyP.png

Thank you

Hi,

Please check the console of the browser when you hit the button save https://i.imgur.com/0ex2unk.png -> https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/

Thank you!

Hi,

Via WordPress.com.
We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic in order to identify you

Thank you!

Hi,

Those are the settings, you can navigate from here -> https://i.imgur.com/l87AOPj.png you can’t select each element from form, the settings are general https://i.imgur.com/62GQ5Xg.png The custom pages can be set here, you need to create a first custom page with tagDiv Composer, and after set the page id -> https://i.imgur.com/xO3ip1P.png

Thank you!

Hello,

Please let me know how you added the background color. Did you use a custom code CSS or do you have a set on the column?

Thank you!

Hello,

I think you added the block in the header section, not in the content. Please check it -> https://i.imgur.com/0grq1B8.png -> https://i.imgur.com/tSXvPzH.png

Thank you!

Hello,

Please contact us via email and provide the wp-admin access to the websites and the license certificate.

Thank you!

Hello,

I’m glad!

Have a great day!

Hello,

Unfortunately, this plugin is not tested with the theme. If you want compatibility between those please contact the custom work team https://tagdiv.com/premium-customization-services/.

Thank you!

Hi,

We can take a look so, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel login and the license certificate and purchase code.

Thank you!

Hi,

You can use this template -> https://cloud.tagdiv.com/#/single/single/Single/502 and set the sidebar with the widget element.

Thank you!

Hi,

You need to have the latest version to have those options.
If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Hi,

If I can’t see the ads, I can’t investigate.
Also, this is for all versions, so please check the files.

Thank you!

Hi,

Please let me know the error, and what server you have.

Thank you!

Hi,

Please try to disable the firewall and check after.
Also, ask your host.

Thank you!

Hi,

Please check if you have this option enabled, please uncheck it -> https://i.imgur.com/CDEeKPX.png

Thank you!

Hi,

Did you add some code in the header file? What changes have you made?

Thank you!

Hi,

Sorry, in the plugin Doctor Pro if a doctor has a review this is displayed on the block -> https://i.imgur.com/ZKgGr7G.png

Thank you!

Hi,

If you use a plugin to add these banners, then maybe this interferes with the theme.
The theme doesn’t have an option like that, you have a code or some settings.
Also, please check this topic https://forum.tagdiv.com/topic/update-required-newspaper-12-1-1-brings-extra-security/

Thank you!

Hi,

Please provide where you have a child.

Thank you!

Hi,

Please check this topic https://community.godaddy.com/s/question/0D53t00006VmBc5CAF/http-requests-rejected-deluxe-linux-hosting-with-cpanel -> https://wordpress.org/support/topic/err_http2_protocol_error-6/

Thank you!

Hi,

If you use Wp Rocket, you can try to exclude the following files and check after
/jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
/jquery-migrate(.min)?.js
/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
tdBlocksArray

Thank you!

Hi,

This depends also, on the font -> https://i.imgur.com/98U6NRy.png
Let only the word without quote.

Thank you!

Hi,

Please select “Category -Current category” ->
https://www.screencast.com/t/mLt6bfrSf

Thank you!