Hello,

Please check the topic and try the steps https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/

Thank you!

Hello,

This sounds like a caching issue.You can check if is a plugin conflict by checking only with the theme plugins enabled. But since you say when you are logged was working correctly, then it can also be a cache or object cache https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/.
Please let me know if you use a plugin for membership.
If yes, please ensure you don’t have a plugin conflict.

Thank you!

Hello,

Please go and select the viewport for mobile and with tagdiv Composer you can redesign it -> https://i.imgur.com/Aij8xoc.png. You can set the block where you want.

Thank you!

Hello,

For weather, you need to set an API https://i.imgur.com/ibIu5NM.png -> https://forum.tagdiv.com/weather-widget/.
You can delete one of the menus edit with tagdiv Composer, selecting the menu, and using a method to delete it. If you want to delete an element using the right-click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can click on the row and press the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG.

Thank you!

Hello,

I’m glad that you find the solution.

Have a great day!

Hello,

Please go in Cloud Template -> Single Post Template and try from there to edit the template.
Also, if you don’t see the button edit with tagDiv composer in the top bar, then please check if you have this option enabled in the jetpack plugin, please disable it -> https://i.imgur.com/VFb1Oj7.png https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hello,

I think that I know what the problem is, please edit the cloud template with tagDiv Composer -> https://i.imgur.com/j8YvKks.png click on the block and remove the offset -> https://i.imgur.com/dJ0iFQu.png let that field empty.

Thank you!

Hello,

You can use this code and add it in the inline text -> https://i.imgur.com/wzaJj2p.png

Thank you!

Hello,

You can hide the title if you set the excerpt to 0 -> https://i.imgur.com/KsDq46t.png

Thank you!

Hello Alex,

Maybe you can add the embed code to the post Content if you want.
I saw this social network is only in U.S. available.

Thank you!

Hello,

Please check if you have the tagDiv Composer plugin activated.
Please make sure you have set the page on A Static page, and assign a homepage (you need to have a homepage/page that you have created before) from Settings -> Reading => https://i.imgur.com/mwjp18K.png.
Please check if a plugin conflict does not cause this problem; please let only tagdiv plugins activate and check.

Thank you!

Hello,

One of my colleagues will look into this problem and let you know what can be done.

Please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you!

Hello,

I’m glad that the problem is resolved.

Have a great day, too!

Hi,

If you referring to using anchors links, you can do it easy. You need to set an extra class on the element, for example, I set it on the “Single Post Comment” => https://i.imgur.com/EewW11X.png and set the class on the element icon or button, in Scroll to class => https://i.imgur.com/O3x7xpV.png -> https://imgur.com/xqIOgu0

Thank you!

Hello,

If assigned a template in the theme panel and, after saving, this is not assigned, then the settings are not saved.
So, please try the above suggestion.

Thank you!

Hi,

Maybe this depends on the image size, please try to check with a default theme.

Thank you!

Hi,

Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cpanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Hello,

You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hello,

Each thumb that you have enabled, will create a copy for that images.
So, our theme make thumbs which are enabled in Theme Panel -> Block Settings => https://www.screencast.com/t/ZvDvpiBFKY3 -> https://forum.tagdiv.com/theme-thumbs/
Also, WordPress creates thumbs => https://www.screencast.com/t/AMVBOZWto
Our suggestion is to take a look at what blocks you use and make sure that the thumbs are active only for that=> https://forum.tagdiv.com/theme-thumbs/

Thank you!

Hi,

After all plugins are activated, you can use a backup for the theme panel -> https://i.imgur.com/Ki988c5.png -> https://forum.tagdiv.com/import-export-theme-settings/
The settings made with tagDiv Composer will not be imported.

Thank you!

Hi,

Yes, now the icons are working.

Thank you!

Hello,

You have a plugin conflict, which is why you don’t see the code.
Also, the code added maybe is encoded.

Thank you!

Hi,

Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Hi,

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Hello,

Please make sure you have activated the thumbs from Theme Panel -> Thumbs on Modules/Blocks => https://i.imgur.com/AtRRjN4.png for this block

Thank you!