Hello,

Please check this guide should work without any problem https://forum.tagdiv.com/autoptimize-install-configuration/

Thank you!

Hello,

You need to scroll inside this tab -> https://i.imgur.com/58o0iOv.png if you have a mouse with the scroll you can use it to scroll in tagDiv Composer.

Thank you!

Hello,

I saw that you have a child theme, please activate this theme -> https://i.imgur.com/xNNWEy0.png

Thank you!

Hello @smartgirlsearch.com,

Please let me know if you check the console.
Also, please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ -> https://www.siteground.com/kb/403-forbidden-error/

Thank you!

Hi,

For the moment, the dark mode switcher can be added only with a plugin; here is a list of plugins you can try https://wordpress.org/plugins/wp-dark-mode/

I appreciate your understanding!

Hi,

Please provide the link to your website.

Thank you!

Hi,

In the future, I recommend you disable extra plugins when you update the theme.

Have a nice day!

Hello,

Please let me know if the problem persists.
If yes, please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

We will help you as soon as possible!

Thank you!

Hi,

The forum topics provide 404 errors because you must copy the link not access it directly after a search as the bold tags that mark your keywords also get dragged in the URL making it invalid -> https://i.imgur.com/kzDQ3vk.png
You can try to import a Single Post Template and customize it with tagdiv Composer. -> https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

To display the related articles or more from author, you can use Flex Block and filter it https://www.screencast.com/t/SEmxo13Fo2X -> https://i.imgur.com/YIg3nPP.png

Thank you!

Hello,

Please check if the tagdiv plugins are activated, like Composer, and cloud library.

Thank you!

Hello,

Please try to use the main theme and see if the problem persists.

Thank you!

Hi,

Please provide the link.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

Yes, the prebuilt websites are updated.
Please check if you don’t have a plugin conflict.

Thank you!

Hello,

You can assign a Single Post Template for each category, in Theme Panel -> Categories -> https://i.imgur.com/gggYHLj.pngand you can design the template as you want for each Single Post Template from those categories.

Thank you!

Hello,

Unfortunately, there isn’t another option to change the author of the post.
You can set the author using the Molongui plugin https://forum.tagdiv.com/adding-multiple-authors-articles/

Thank you!

Hello,

I suggest having the CPT name Cars and taxonomy for brands -> https://prnt.sc/PKgNbz1FGC79 and checking the results also, please make sure you set on the blocks your custom post type.
You can find more details here
-> https://forum.tagdiv.com/custom-post-type-support/
-> https://forum.tagdiv.com/filters-sorting-taxonomies/
-> https://forum.tagdiv.com/edit-modules-flex-block-x/

Thank you!

Hello,

Please let me know what errors you have.
I have 8.0.19 and it works without problems.

Thank you!

Hello,

This error is from your website -> https://i.imgur.com/sT2Cfzu.png I can’t access it to check the issue.
Depends, maybe there is a background image set and this can’t be uploaded it. Please check the console and see if you have a 404 error.

Thank you!

Hello,

You can check if is a plugin conflict by checking only with the theme plugins enabled. But since you say when you are logged was working correctly, then it can also be a cache or object cache.

Thank you!

Hello,

You can try to use a header template and set the background on the row -> https://imgur.com/ZFSQ5hB

Thank you!

Hello,

Please check those guides -> https://forum.tagdiv.com/mega-menu/
-> https://forum.tagdiv.com/main-menu/

Thank you!

Hello,

You can stretch the row -> https://i.imgur.com/0wXVt9V.jpg
You can find more details here
-> https://tagdiv.com/flexibility-rows-columns-newspaper-theme/
-> https://tagdiv.com/how-to-add-delete-and-duplicate-row-newspaper-theme/

Thank you!

Hello,

Please provide a video with your steps when you try to set the logo.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

Please check if you have the tagdiv Standard Pack plugin activated, if not, please activate it.

Thank you!

Hello,

You can add the brand image using the tagDiv Shop https://forum.tagdiv.com/woo-brands/

Thank you!