Hello,

Seems your domain is for sale https://i.imgur.com/0jYSUp7.png, so I can’t access it.
Please provide some images or more details.

Thank you!

Hi,

You can hide the taxonomy count -> https://i.imgur.com/qoz4o3R.pngand after you can use it.

Thank you!

Hi,

I checked and for me is the same content for Firefox and Chrome https://i.imgur.com/oDS6hDS.jpg -> https://i.imgur.com/vSqQdn6.png

Thank you!

Hello,

I checked and for me, the website looks fine, did you solve it?
Also, please let me know what is changed.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Hello,

What issues do you have with the posts loop? I saw the blocks work well -> https://i.imgur.com/3pEwP3s.png

Thank you!

Hello,

Yes, you can add different ads for posts and pages.
To achieve that, you must duplicate the category template -> https://i.imgur.com/BM1fO2A.png and set different ads.
Also, it depends on the type of ads; if they are auto ads, then the theme doesn’t have control.

Check this topic: https://forum.tagdiv.com/topic/different-logo-in-categorypage/;

Thank you!

Hello,

Yes, you can add different ads for posts and pages.
To achieve that, you must duplicate the category template -> https://i.imgur.com/BM1fO2A.png and set different ads.
Also, it depends on the type of ads; if they are auto ads, then the theme doesn’t have control.

Check this topic: https://forum.tagdiv.com/topic/different-logo-in-categorypage/;

Thank you!

Hello Giorgos,

There is a list https://forum.tagdiv.com/theme-thumbs/ with thumbs and blocks, so please check what blocks you use, and then you can disable the thumbs that are not used. You can use the full size, but then you need to optimize the images.

Thank you!

Hi,

You can check if is a plugin conflict by checking only with the theme plugins enabled. But since you say when you are logged was working correctly, then it can also be a cache or object cache.

Thank you!

Hello,

Did you create a page or a template? because this is not exactly clear to me.
Normally, f you create a page, you can’t assign that page to another page. You can save the elements/blocks https://i.imgur.com/BTdbQoM.png and use it for other pages, also, if you create a new template, depends on what type of template, posts/author/category. You can assign the template for a specific type.

Thank you!

Hello,

In the next update, you will be able ro add a new social icon in the shortcode social icons.

Thank you!

Hello Daniele,

If you sent an email, then we will take a look and try to help you as soon as possible.

Please be patient!

Thank you so much for understanding!

Hi,

Please edit the page normally and change the setting for the page into Template: Default template because I think you have there the setting: Pagebuilder + Latest articles + Pagination and these are not editable by the tagDiv Composer plugin.
The standard pack plugin is deprecated, so I recommend using cloud templates.

Thank you

Hello,

Please provide some screenshots or a video.
Also, the link to your website.

Thank you!

Hi,

For the comments are displayed in Chrome https://i.imgur.com/xMel2rS.png -> https://i.imgur.com/2VF5kUo.png
Maybe you have some extension for the browser.

Thank you!

Hello,

Please try this custom code CSS
.td-mobile-content li {
border-bottom: 1px solid #fff;
}
The css code needs to add in Theme Panel -> Custom Code -> Custom CSS.

Thank you!

Hi,

Please check this video -> https://www.youtube.com/watch?v=LAJXrSI-dDA

Thank you!

Hi,

We can take a look so, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel login.

Thank you!

Hello,

Maybe the gradient is set for row/column or element -> https://i.imgur.com/b2ODF8K.png -> https://i.imgur.com/1NhbTRU.jpg

Thank you!

Hello,

You can add your own video on the page using the shortcode Video Embed -> https://i.imgur.com/nVdmdQv.png also, in the post https://i.imgur.com/dVEQXOk.png

Thank you!

Hello,

Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please make sure you have enabled the mobile cache if the plugin has this option

I hope this helps.

Thank you!

Hi,

This suggestion is on our list, and maybe in the future will be implemented.

Thank you!

Hi,

If you can import a section -> https://i.imgur.com/qBp92J7.png the section will be set at the bottom page content, but you can move it where you want, select the row => https://i.imgur.com/HaWdX8R.png -> https://www.youtube.com/watch?v=6m8-EebnfM0
If you want to delete a row, you can delete a row with the empty column using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and press the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG

Thank you!

Hi,

It is not recommended to use both options for css, you can never know where the problem comes from. However, if you added CSS in the theme panel, you can add it there without any problem.

Thank you!

Hi,

For Edit Content, please check the console, maybe you have 403 or 404 error -> https://forum.tagdiv.com/topic/column-text-edit-content-doesnt-show-or-save/
There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/high-number-of-ajax-request/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
– https://spraythemes.com/newspaper-theme/how-to-speed-up-the-newspaper-wordpress-theme-using-wp-rocket/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Maybe your hosting provider can provide some advice as well.

Thank you!