Hello,

Please change the type of pagination, and check if the problem persists.
Also, please do a test using only tagdiv plugins.

Thank you!

Hello,

Check if there is an object cache applied on the backend. Here is a guide that will help you with this: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ after the object cache file is removed the theme will remain activated. If the issue is till there, then we need your cpanel url and credentials too.

Thank you!

Hello,

You can use column sticky and in that column to add the ad box element -> https://tagdiv.com/multiple-sticky-sidebars/

Thank you!

Hello,

I’m glad that you find the settings!

Have a great day!

Hi,

Please provide more details like screenshots.

Thank you!

Hi,

I checked and seems you hide the single post view, not delete it -> https://i.imgur.com/UDxjqBZ.png Please select the viewport for mobile and delete the Single Post View with right-click.
Thank you!

Hi,

If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Hello,

This problem was solved in Newsapepr v12.1 -> https://wpscan.com/vulnerability/993a95d2-6fce-48de-ae17-06ce2db829ef, but as certain security plugins detect plugin version < 3.5, the problem was in 3.4. To solve the problem with <3.5 we changed the version to 3.6, all you have to do is delete tagDiv Composer and reinstall it from Newspaper > Plugins.

Thank you!

Hi,

Please provide the link to your post.

Thank you!

Hello,

The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ https://forum.tagdiv.com/the-mobile-theme/
A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
Please note that if a page is made by Composer, then the content won’t be displayed on Mobile theme version. Check the case here: https://forum.tagdiv.com/topic/amp-pages-not-shown/
If you use the Mobile theme plugin, then you can not edit the pages with tagDiv Composer.
There are no settings to customize the pages.
You have only some settings for this layout, which you can find in the Theme Panel -> Mobile Theme
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.
AMP is very restrictive when it comes to the ads and to the content. What type of ads are you planning to use on AMP exactly? Are they compatible with AMP?

The most popular and widely used type of ads used for AMP are AMP auto ads from Google https://support.google.com/adsense/answer/9261309?hl=en
We provide a field for entering the code https://i.imgur.com/2kAsROP.png

Also the mobile theme ad spots will load ads on mobile or mobile + AMP https://i.imgur.com/YEkMJ6N.png

Thank you!

Hello,

Please deactivated the tagDiv Standard Pack plugin, to have this section in Theme Panel -> Mobile theme -> Post Settings -> https://i.imgur.com/KByBSSu.png

Thank you!

Hi,

We can take a look so, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel login.

Thank you!

Hello Andy,

Please let me know if you have the mobile theme plugin activated.
Please let me know if you delete the shortcode or only hide it.

Thank you!

Hi,

I don’t know exactly what the problem is. Maybe in the last update of WordPress, new options were added for create pages and layouts and maybe interfered with the theme.

Thank you!

Hi,

You need to add the flex block to the page, and after that page is added in the tabbed content.

Thank you!

Hello,

You can give only the width and height -> https://i.imgur.com/MHmxPkU.png

Thank you!

Hello,

Please provide more details, like screenshots and the link to your website.
Also, please make sure you don’t have a plugin conflict.

Thank you!

Hello,

Please provide the link to your website.

Thank you!

Hello,

Yes, you will have to wait a few days and in the block that is sorted for popular( last 7 days) will display the posts.

Thank you!

Hi,

Please use this custom code CSS ->
.tagdiv-type figure img {
margin-bottom: 21px;
}
Set the code in the Theme Panel -> Custom Code -> Custom CSS.

Thank you!

Hello,

Please check if you have the jetpack plugin activated, if yes, please check if you have this option enabled, please disable it -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hello,

Please check if the name of the website is the same for both labels -> https://i.imgur.com/TvRrEhz.png
We can take a look so, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel login and the license certificate and purchase code.

Thank you!

Hello,

Please provide some screenshots with your settings.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hi,

You need to change in Newspaper -> Theme panel -> Translations -> Translations and replace the word from the right side with a space or other words, save settings.

Thank you!

Hello,

Please provide some screenshots of your message error.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!